[Bug 37071] New: Office 2010 32 bit does not install on arch linux 64 bit

http://bugs.winehq.org/show_bug.cgi?id=37071

Bug ID: 37071
           Summary: Office 2010 32 bit does not install on arch linux 64
                    bit
           Product: Wine
           Version: 1.7.23
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: P2
         Component: richedit
          Assignee: [e-mail]
          Reporter: [e-mail]

Created attachment 49263
  --> http://bugs.winehq.org/attachment.cgi?id=49263
Office 2010 32 bit does not install on arch linux 64 bit even when a new 32 bit
prefix environment has been set

On my arch linux 64 bit, I tried to install office 2010 32 bit trial from
http://care.dlservice.microsoft.com/dl/download/evalx/office2010/x86/EN/Prof...

However, Office 2010 32 bit does not install on arch linux 64 bit even when a
NEW, SEPARATE 32 bit prefix environment has been set

arch% sha1sum ~/Downloads/ProfessionalPlus.exe
0e1840bf1aa81077692af651befb75648cd9faa7 
/home/dell/Downloads/ProfessionalPlus.exe

[Bug 37071] Office 2010 32 bit does not install on arch linux 64 bit

http://bugs.winehq.org/show_bug.cgi?id=37071

--- Comment #1 from kevin  ---
Created attachment 49264
  --> http://bugs.winehq.org/attachment.cgi?id=49264
Office 2010 32 bit setup error on arch linux 64 bit installation log file

[Bug 37071] Office 2010 32 bit does not install on arch linux 64 bit

http://bugs.winehq.org/show_bug.cgi?id=37071

kevin  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 37071] Office 2010 32 bit does not install on arch linux 64 bit

http://bugs.winehq.org/show_bug.cgi?id=37071

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[e-mail]
          Component|richedit                    |-unknown
         Resolution|---                         |INVALID
           Severity|major                       |normal

--- Comment #2 from Anastasius Focht  ---
Hello kevin,

first: don't attach logs in PDF format (without ability to copy text), always
attach files in plain text format!

--- quote ---
However, Office 2010 32 bit does not install on arch linux 64 bit even when a
NEW, SEPARATE 32 bit prefix environment has been set
--- quote ---

Your log shows:

--- snip ---
$ export WINEPREFIX=$HOME/.wine-wow/
$ winecfg
$ export WINEARCH=win32
$ wine <installer>
--- snip ---

This recipe is kind of pointless.

You obviously set the prefix to an existing prefix '~/.wine-wow' (there is no
terminal message indicating prefix creation when you run 'winecfg').

Also setting WINEARCH on existing prefix is useless, you can't change the
prefix to 32-bit _after_ it has been created.

Please make yourself familiar what WINEPREFIX means and how it works.

Wine appdb has sections dedicated to MS Office installation, with many hints,
notes.

-> https://appdb.winehq.org/objectManager.php?sClass=version&iId=17336

If you still have problems, visit WineHQ user forums to get help:
http://forum.winehq.org/

Wine Bugzilla is not meant for end-user support.

Regards

[Bug 37071] Office 2010 32 bit does not install on arch linux 64 bit

http://bugs.winehq.org/show_bug.cgi?id=37071

--- Comment #3 from kevin  ---
Created attachment 49269
  --> http://bugs.winehq.org/attachment.cgi?id=49269
The second clean WINEPREFIX and WINEARCH

I am sorry only to include the later part of the log files. I have created the
first clean new WINEPREFIX yesterday and try to repeat the same thing today.
winecfg does not show anything because I have tried it yesterday on the same
prefix.

I understand that this page is not for end-user support. But googling and the
link in the previous comment does not contain the same error I got.

Now, I just tried on another prefix with different name. Please check log.

[Bug 37071] Office 2010 32 bit does not install on arch linux 64 bit

http://bugs.winehq.org/show_bug.cgi?id=37071

--- Comment #4 from Anastasius Focht  ---
Hello kevin,

--- snip ---
wine: configuration in '/home/dell/.wine-wow2' has been updated.
arch% export WINEARCH=win32
arch% wine ~/Downloads/ProfessionalPlus.exe 
wine: WINEARCH set to win32 but '/home/dell/.wine-wow2' is a 64-bit
installation.
--- quote ---

Do I write gibberish?
What part of my previous comment is unclear?

--- quote ---
Please make yourself familiar what WINEPREFIX means and how it works.

Wine appdb has sections dedicated to MS Office installation, with many hints,
notes.

-> https://appdb.winehq.org/objectManager.php?sClass=version&iId=17336

If you still have problems, visit WineHQ user forums to get help:
http://forum.winehq.org/

Wine Bugzilla is not meant for end-user support.
--- quote ---

I don't want to be rude but you need to learn a lession here: this is not the
right place for end-user support!

Regards

[Bug 37071] Office 2010 32 bit does not install on arch linux 64 bit

http://bugs.winehq.org/show_bug.cgi?id=37071

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #5 from Austin English  ---
Closing.