https://bugs.winehq.org/show_bug.cgi?id=57502
Bug ID: 57502 Summary: Sinilink PC Software Crashing/Not Displaying Product: Wine Version: unspecified Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: stormtrackertony@gmail.com Distribution: ---
Created attachment 77529 --> https://bugs.winehq.org/attachment.cgi?id=77529 backtrace of error
Unable to get this Sinilink PC software to work on Wine:
www.sinilink.com/download/tools/Sinilink-Setup.exe
With Wine 8.5, it crashes while opening and gives the attached backtrace...When trying Wine 9.22, I do not get the crash, but the software still does not load anything but a plain white screen.
https://bugs.winehq.org/show_bug.cgi?id=57502
--- Comment #1 from Rafał Mużyło galtgendo@o2.pl --- First of all wine 8.5 is too old.
Second, attach rest of the output.
https://bugs.winehq.org/show_bug.cgi?id=57502
--- Comment #2 from Rafał Mużyło galtgendo@o2.pl --- ^ That is to say: 8.5 would only be interesting, if the program worked back then.
...and the request is for output from the recent wine.
https://bugs.winehq.org/show_bug.cgi?id=57502
--- Comment #3 from Austin English austinenglish@gmail.com --- Does `winetricks arial` help?
https://bugs.winehq.org/show_bug.cgi?id=57502
Fabian Maurer dark.shadow4@web.de changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |dark.shadow4@web.de
--- Comment #4 from Fabian Maurer dark.shadow4@web.de --- (In reply to Austin English from comment #3)
Does `winetricks arial` help?
Yes, it does look like bug 32342 or bug 29384.
https://bugs.winehq.org/show_bug.cgi?id=57502
--- Comment #5 from stormtrackertony@gmail.com --- Created attachment 77537 --> https://bugs.winehq.org/attachment.cgi?id=77537 Terminal Output - v 9.22
https://bugs.winehq.org/show_bug.cgi?id=57502
--- Comment #6 from stormtrackertony@gmail.com --- I tried "winetricks arial" but that did not solve the problem.
I posted the 8.5 backtrace because 9.22 did not give a backtrace. I can post the terminal output of 9.22 if that helps (see newest attachment).
Thanks again for the help and suggestions!
https://bugs.winehq.org/show_bug.cgi?id=57502
Andrew Nguyen arethusa26@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download URL| |https://web.archive.org/web | |/20241207163501/http://www. | |sinilink.com/download/tools | |/Sinilink-Setup.exe
--- Comment #7 from Andrew Nguyen arethusa26@gmail.com --- With the Arial font installed, I found it was necessary to also disable the d3d11 library to work around the issue of the application rendering only a blank white screen. This workaround allows it to come up to a fully rendered login screen. I'm not sure if this issue is already a subject of an existing bug report.
I'll note also that the login screen defaults to Chinese, but I apparently didn't have the proper fonts for the strings to render properly, as all characters just render as square boxes. The dropdown above the login button allows changing the language to English.
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