[Bug 18305] New: Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

Summary: Photoshop CS4 seems to have display problems
                    (Black/White rectangles)
           Product: Wine
           Version: 1.1.20
          Platform: Other
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

There are some black and white rectangles all over the app interface. After
some events the rectangles get more/less. Difficult to explain... Just take a
look at the pictures on the attachment.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #1 from Danny Trunk   2009-04-30 11:33:46 ---
Created an attachment (id=20837)
 --> (http://bugs.winehq.org/attachment.cgi?id=20837)
Black/White rectangles

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #2 from Danny Trunk   2009-04-30 11:34:17 ---
Created an attachment (id=20838)
 --> (http://bugs.winehq.org/attachment.cgi?id=20838)
Screenshot 2

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #3 from Danny Trunk   2009-04-30 11:34:41 ---
Created an attachment (id=20839)
 --> (http://bugs.winehq.org/attachment.cgi?id=20839)
Screenshot 3

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #4 from Danny Trunk   2009-04-30 11:35:04 ---
Created an attachment (id=20840)
 --> (http://bugs.winehq.org/attachment.cgi?id=20840)
Screenshot 4

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

Danny Trunk  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #20837|Black/White rectangles      |Screenshot 1
        description|                            |

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #5 from Danny Trunk   2009-04-30 11:40:38 ---
Created an attachment (id=20841)
 --> (http://bugs.winehq.org/attachment.cgi?id=20841)
Terminal output

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #6 from Ken Sharp   2009-04-30 11:43:22 ---
http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity

This isn't critical.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

Nicklas Börjesson  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #7 from Nicklas Börjesson   2009-04-30 12:12:01 ---
To add some more information to this, Danny states that he has done the
installation according to these instructions:
http://appdb.winehq.org/objectManager.php?sClass=version&iId=14318&i...

The biggest difference to my knowledge is that he is using Gnome. I used KDE4
in my test and while having some artifacts, none were as significant as those
displayed here.

The only related thing i have found would be this, really old, bug:
http://bugs.winehq.org/show_bug.cgi?id=3637

I know from personal experience that it is quite usual to use the WM_PAINT
message to initiate repaints, many visual components depend on it.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #8 from Nicklas Börjesson   2009-04-30 12:47:50 ---
(In reply to comment #6 and comment #7)
> To add some more information to this, Danny states that he has done the
> installation according to these instructions:
> http://appdb.winehq.org/objectManager.php?sClass=version&iId=14318&i...
>
> The biggest difference to my knowledge is that he is using Gnome. I used KDE4
> in my test and while having some artifacts, none were as significant as those
> displayed here.
>
> The only related thing i have found would be this, really old, bug:
> http://bugs.winehq.org/show_bug.cgi?id=3637
>
> I know from personal experience that it is quite usual to use the WM_PAINT
> message to initiate repaints, many visual components depend on it.

With this I did not imply that the bug should be categorized as critical.

However, for the normal-to-advanced end user it will probably mean that they
won't feel comfortable or be able to use the application it which means it
actually is quite serious.

If one would follow the "seriousness" categories to the letter this bug is a
"UI glitch that doesn't affect running of a program", hence trivial. I'd say
normal.

To be honest, the severity categorization wine uses is perfect for server
applications but quite inappropriate for GUI-based end-user applications, but I
won't elaborate on that here.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #9 from Nicklas Börjesson   2009-04-30 13:07:38 ---
(In reply to comment #8)

IMHO. :-)

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

Juan Lang  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|critical                    |minor

--- Comment #10 from Juan Lang   2009-04-30 15:34:21 ---
Not critical.  Read severity descriptions before changing it.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #11 from Nicklas Börjesson   2009-04-30 16:59:28 ---
(In reply to comment #10)
> Not critical.  Read severity descriptions before changing it.

Minor = "For minor loss of functionality, or other problem where an easy
workaround is present"

This is exactly what I meant earlier about the severity classifications. When
they are applied to GUI-based end-user applications it become ridiculus.
The screen is actually almost _pitch_black_ in one of the shots. Minor?
I proposed "normal" in my comment earlier, i feel that is more reasonable.

How many users would accept that a _computer_graphics_ application behaves this
way? Adobe would be the laughing stock of the business if it classified this
bug as minor. GIMP too.

This is a total show stopper concerning the most central functionality of the
program, almost equal to the application crashing on boot.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|[e-mail]          |

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #12 from Vitaliy Margolen   2009-04-30 18:25:48 ---
Video card and driver? Have you disabled all the 3D stuff from WM?

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

Adys  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |adys.wh+winehqdotorg@gmail.c
                   |                            |om

--- Comment #13 from Adys   2009-04-30 18:33:58 ---
(In reply to comment #11)
> This is a total show stopper concerning the most central functionality of the
> program, almost equal to the application crashing on boot.

The application looks very usable, this isn't a crash on boot. Nethertheless,
changing the severity will have very little impact on how quickly the bug will
be fixed.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #14 from Nicklas Börjesson   2009-05-01 05:41:51 ---
(In reply to comment #13)
> (In reply to comment #11)
> The application looks very usable, this isn't a crash on boot. Nethertheless,
> changing the severity will have very little impact on how quickly the bug will
> be fixed.

Ok, if you think those screenshots have the looks of a usable application, I
don't know what to say.

I did not say it was a crash on boot. I said that this is almost equal to a
crash on boot. To a user, that is.

And if the severity classification has barely no impact on it's priority, then
what's the point of it?

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #15 from Danny Trunk   2009-05-01 06:09:13 ---
The application is usable although, but I don't want to use a black boxed
app...
On startup first nothing is black, but after about 1 second, the black stuff is
there. I will record a video.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #16 from Danny Trunk   2009-05-01 06:31:12 ---
Created an attachment (id=20853)
 --> (http://bugs.winehq.org/attachment.cgi?id=20853)
Running Photoshop CS4 (Video)

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #17 from Danny Trunk   2009-05-01 06:32:22 ---
Created an attachment (id=20854)
 --> (http://bugs.winehq.org/attachment.cgi?id=20854)
First all is okay...

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #18 from Nicklas Börjesson   2009-05-01 06:35:18 ---
(In reply to comment #15)
> The application is usable although, but I don't want to use a black boxed
> app...
> On startup first nothing is black, but after about 1 second, the black stuff is
> there. I will record a video.

That's kind of my point, it doesn't matter if an application is technically
*usable* if no one wants to use it that way. 
I(having been into computers and programming for 25+ years) wouldn't want to
use it that way, and for a normal user, this means totally and utter unusable.

Have you tried the suggestion that Vitaliy Margolen had, disabling 3D stuff?
I don't use gnome, but the settings should be locate somewhere like
Systems>preferences>desktop effects.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #19 from Nicklas Börjesson   2009-05-01 06:44:18 ---
(In reply to comment #16)
> Created an attachment (id=20853)

--> (http://bugs.winehq.org/attachment.cgi?id=20853) [details]
> Running Photoshop CS4 (Video)

Hm, in this video, it actually crashed?

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #20 from Vitaliy Margolen   2009-05-01 09:04:41 ---
Among all this spam you still haven't answered my questions.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #21 from Nicklas Börjesson   2009-05-02 02:30:28 ---
(In reply to comment #20)
> Among all this spam you still haven't answered my questions.

Ok. While disregarding your tone(again, "spam"?):

Since it's not like he hasn't put enough effort in explaining his problem, I
suspect that he has simply not seen your post and then not been around to read
my post (that quotes you and also tells him to check these things). I'd give
him the benefit of the doubt if I were you.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

Danny Trunk  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |FIXED

--- Comment #22 from Danny Trunk   2009-05-02 11:48:58 ---
Okay, I used Compiz (Fusion) + Emerald.
After deactivating Compiz it works, but I would like to use Compiz?!

I like it's wobbly windows^^
Should I open a new bug to use Photoshop CS4 with Compiz? Or it would be better
that any other person open a bug. I can't explain very well and it's more
difficult to do it in english (I'm from Germany).

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #23 from Austin English   2009-05-02 13:56:12 ---
(In reply to comment #22)
> Okay, I used Compiz (Fusion) + Emerald.
> After deactivating Compiz it works, but I would like to use Compiz?!

File a bug with Compiz.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|FIXED                       |INVALID

--- Comment #24 from Austin English   2009-05-02 14:00:36 ---
Nothing was fixed on wine's end.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #25 from Austin English   2009-05-02 14:01:28 ---
Closing.

[Bug 18305] Photoshop CS4 seems to have display problems (Black/White rectangles)

http://bugs.winehq.org/show_bug.cgi?id=18305

--- Comment #26 from Danny Trunk   2009-05-17 06:23:02 ---
reported bug on compiz' bugzilla:
http://bugs.opencompositing.org/show_bug.cgi?id=1170