[Bug 45707] New: PC Pup: Setup hangs - "syslevel.c: Win16Mutex" wait timed out

https://bugs.winehq.org/show_bug.cgi?id=45707

Bug ID: 45707
           Summary: PC Pup: Setup hangs - "syslevel.c: Win16Mutex" wait
                    timed out
           Product: Wine
           Version: 3.14
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: ntdll
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 62136
  --> https://bugs.winehq.org/attachment.cgi?id=62136
Dialogue box with progress bar

The game is PC Pup by Neechez Innovation

When I try to run setup.exe, a dialogue box with a progress bar appears, which
fills to 100%, and then hangs. The program then stops drawing to the screen,
and after a while, this appears in the terminal:

002f:err:ntdll:RtlpWaitForCriticalSection section 0x7e78d340 "syslevel.c:
Win16Mutex" wait timed out in thread 002f, blocked by 0030, retrying (60 sec)

Have tried using single-threading, and also tried Windows 95 and Windows XP in
winecfg, to no avail.

[Bug 45707] PC Pup: Setup hangs - "syslevel.c: Win16Mutex" wait timed out

https://bugs.winehq.org/show_bug.cgi?id=45707

Gijs Vermeulen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|critical                    |normal
           Keywords|                            |win16

--- Comment #1 from Gijs Vermeulen  ---
Not critical. Also please attach the full terminal output.
Is there a free download or demo of this program?

[Bug 45707] PC Pup: Setup hangs - "syslevel.c: Win16Mutex" wait timed out

https://bugs.winehq.org/show_bug.cgi?id=45707

--- Comment #2 from Chris Wyatt  ---
Hi Gijs, thank you for the quick response.

It's a very difficult game to get hold of; however I would be happy to sort
something out over a private message or an email.

This was the full terminal output; however I did not have debug messages turned
on, so I'll reproduce the error again, and see if there is this produces more
terminal output.

[Bug 45707] PC Pup: Setup hangs - "syslevel.c: Win16Mutex" wait timed out

https://bugs.winehq.org/show_bug.cgi?id=45707

--- Comment #3 from Chris Wyatt  ---
Created attachment 62141
  --> https://bugs.winehq.org/attachment.cgi?id=62141
Terminal output

Attached terminal output with 'warn+all' debug level.

[Bug 45707] PC Pup: Setup hangs - "syslevel.c: Win16Mutex" wait timed out

https://bugs.winehq.org/show_bug.cgi?id=45707

--- Comment #4 from Chris Wyatt  ---
Looks like the game is available on archive.org:
https://archive.org/details/pc-pup

[Bug 45707] PC Pup: Setup hangs - "syslevel.c: Win16Mutex" wait timed out

https://bugs.winehq.org/show_bug.cgi?id=45707

Gijs Vermeulen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |https://archive.org/details
                   |                            |/pc-pup
           Keywords|                            |download