[Bug 29941] New: Microsoft Project 2010 Professional fails to install

Bug #: 29941 Summary: Microsoft Project 2010 Professional fails to install Product: Wine Version: 1.4-rc4 Platform: All OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P3 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: robert.munteanu@gmail.com Classification: Unclassified

When trying to install MS Project Professional 2010 the installation fails halfway with the installer displaying 'Microsoft Project Professional 2010 encountered an error during setup' .

I am able to validate the installation key online, select 'Install now', and at about 50% during the installation part the error is shown.

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wine-bugs＠winehq.org

19 Feb 19 Feb

1:54 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #1 from Robert Munteanu robert.munteanu@gmail.com 2012-02-19 07:54:35 CST --- Created attachment 38968 --> http://bugs.winehq.org/attachment.cgi?id=38968 console output when running the installer

wine-bugs＠winehq.org

4:26 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

Vitaliy Margolen vitaliy-bugzilla@kievinfo.com changed:

wine-bugs＠winehq.org

20 Feb 20 Feb

8:11 a.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #2 from Austin English austinenglish@gmail.com 2012-02-20 02:11:56 CST --- Does native msxml3 help?

wine-bugs＠winehq.org

8:21 a.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #3 from Nikolay Sivov bunglehead@gmail.com 2012-02-20 02:21:41 CST --- (In reply to comment #2)

Does native msxml3 help?

If you means this one:

--- fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?> ---

it's harmless and happens with Office 2010 installer as well and doesn't seem to cause any trouble.

It's probably a protection service failure:

--- err:msi:ITERATE_Actions Execution halted, action L"StartServices" returned 1627 ---

Could you attach +msi,+tid to see when installer stops?

wine-bugs＠winehq.org

9:49 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #4 from Robert Munteanu robert.munteanu@gmail.com 2012-02-20 15:49:47 CST --- Created attachment 39000 --> http://bugs.winehq.org/attachment.cgi?id=39000 log with +msi,+tid

wine-bugs＠winehq.org

21 Feb 21 Feb

8:26 a.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #5 from Hans Leidekker hans@meelstraat.net 2012-02-21 02:26:16 CST --- (In reply to comment #4)

Created attachment 39000 [details] log with +msi,+tid

Are you running 64-bit Wine?

wine-bugs＠winehq.org

8:26 a.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #6 from Robert Munteanu robert.munteanu@gmail.com 2012-02-21 02:26:46 CST --- (In reply to comment #5)

(In reply to comment #4)

...
Created attachment 39000 [details] log with +msi,+tid

Are you running 64-bit Wine?

Yes.

wine-bugs＠winehq.org

6:43 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #7 from Austin English austinenglish@gmail.com 2012-02-21 12:43:22 CST --- (In reply to comment #6)

(In reply to comment #5)

...
(In reply to comment #4)

...
Created attachment 39000 [details] log with +msi,+tid

Are you running 64-bit Wine?

Yes.

Does the same error occur if you force a 32-bit wineprefix?

wine-bugs＠winehq.org

7:53 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #8 from Robert Munteanu robert.munteanu@gmail.com 2012-02-21 13:53:21 CST --- The installation still fails roughly at the same spot . However, the error code seems different. I've uploaded a +msi,+tld log for win32 at http://dl.dropbox.com/u/3160732/project-32-bit-install.log.lzma .

wine-bugs＠winehq.org

8:27 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #9 from Hans Leidekker hans@meelstraat.net 2012-02-21 14:27:37 CST --- (In reply to comment #8)

The installation still fails roughly at the same spot . However, the error code seems different. I've uploaded a +msi,+tld log for win32 at http://dl.dropbox.com/u/3160732/project-32-bit-install.log.lzma .

It fails in a different action:

0053:fixme:rpc:RpcBindingSetAuthInfoExW unsupported AuthnSvc 10 0053:fixme:rpc:RpcBindingSetAuthInfoExW unsupported AuthnSvc 10

...

0036:err:msi:ITERATE_Actions Execution halted, action L"CAInstallSppPlugin.x86" returned 1603

It's a problem with your installation:

002f:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.

wine-bugs＠winehq.org

8:37 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #10 from Robert Munteanu robert.munteanu@gmail.com 2012-02-21 14:37:48 CST --- (In reply to comment #9)

It's a problem with your installation:

...
002f:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.

Thanks for pointing that out! With ntlm_auth installed the installation succeeds in win32 mode, but still fails otherwise.

wine-bugs＠winehq.org

9:15 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

--- Comment #11 from Hans Leidekker hans@meelstraat.net 2012-02-21 15:15:34 CST --- (In reply to comment #10) ...

Thanks for pointing that out! With ntlm_auth installed the installation succeeds in win32 mode, but still fails otherwise.

Looks like the 64-bit version fails when trying to load a 64-bit custom action dll. We load custom action dlls in-process but this installer executable is 32-bit, so the dll can't be loaded. It works on native because it runs custom actions in a separate 64-bit server process.

wine-bugs＠winehq.org

11:06 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install

Austin English austinenglish@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Keywords| |win64

wine-bugs＠winehq.org

6 Apr 6 Apr

4:55 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install (64 bit custom action dll fails to load in 32 bit installer, needs to run in a separate 64-bit custom action server process)

Anastasius Focht focht@gmx.net changed:

--- Comment #12 from Anastasius Focht focht@gmx.net 2012-04-06 11:55:41 CDT --- Hello,

--- quote --- Looks like the 64-bit version fails when trying to load a 64-bit custom action dll. We load custom action dlls in-process but this installer executable is 32-bit, so the dll can't be loaded. It works on native because it runs custom actions in a separate 64-bit server process. --- quote ---

Bug 27943 is about a similar issue but the other way around: 32 bit custom action dll in 64 bit installer.

Refining summary.

Regards

wine-bugs＠winehq.org

12 Apr 12 Apr

1:12 a.m.

Austin English austinenglish@gmail.com changed:

--- Comment #13 from Austin English austinenglish@gmail.com --- Still present.

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wine-bugs＠winehq.org

1:27 a.m.

--- Comment #14 from Austin English austinenglish@gmail.com --- This is your friendly reminder that there has been no bug activity for 2 years. Is this still an issue in current (1.7.16 or newer) wine?

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wine-bugs＠winehq.org

18 Apr 18 Apr

8:47 p.m.

--- Comment #15 from Robert Munteanu robert.munteanu@gmail.com --- Created attachment 48167 --> http://bugs.winehq.org/attachment.cgi?id=48167 +msi,+tid log

Crash still happens with 1.7.16, log attached.

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wine-bugs＠winehq.org

9 Sep 9 Sep

6:40 a.m.

--- Comment #16 from Austin English austinenglish@gmail.com --- Still in 1.7.51.

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wine-bugs＠winehq.org

6:40 a.m.

Austin English austinenglish@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |austinenglish@gmail.com

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wine-bugs＠winehq.org

16 Apr 16 Apr

2:59 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install ( 64 bit custom action dll fails to load in 32 bit installer, needs to run in a separate 64-bit custom action server process)

Zebediah Figura z.figura12@gmail.com changed:

--- Comment #17 from Zebediah Figura z.figura12@gmail.com --- Marking this as a duplicate of bug 31741.

*** This bug has been marked as a duplicate of bug 31741 ***

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wine-bugs＠winehq.org

12 May 12 May

8:18 p.m.

New subject: [Bug 29941] Microsoft Project 2010 Professional fails to install ( 64 bit custom action dll fails to load in 32 bit installer, needs to run in a separate 64-bit custom action server process)