[Bug 53425] New: Printing and envelope from Lotus Approach crashes Approach

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WineHQ Bugzilla

28 Jul 2022 28 Jul '22

3:46 a.m.

https://bugs.winehq.org/show_bug.cgi?id=53425

Bug ID: 53425 Summary: Printing and envelope from Lotus Approach crashes Approach Product: Wine-staging Version: 7.12 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: major Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: ToddAndMargo@zoho.com CC: leslie_alistair@hotmail.com, z.figura12@gmail.com Distribution: ---

Created attachment 72813 --> https://bugs.winehq.org/attachment.cgi?id=72813 wine approach.exe > WineEnvelopeCrash.txt 2>&1

Fedora 36 Wine 7.12-1 Lotus Approach N99.8.0208.0800

Major as I can not print out invoices, so I can not get paid.

When I print an envelope from Lotus Approach (part of Smart Suite), it does not print out the "to:" block and Approach crashes.

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WineHQ Bugzilla

28 Jul 28 Jul

3:49 a.m.

New subject: [Bug 53425] Printing and envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #1 from Todd Chester ToddAndMargo@zoho.com --- Works fine in 6.x

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WineHQ Bugzilla

7:45 a.m.

New subject: [Bug 53425] Printing and envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

Austin English austinenglish@gmail.com changed:

--- Comment #2 from Austin English austinenglish@gmail.com --- (In reply to Todd Chester from comment #1)

...

Works fine in 6.x

Please run a regression test: https://wiki.winehq.org/Regression_Testing

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WineHQ Bugzilla

7:46 a.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

Austin English austinenglish@gmail.com changed:

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WineHQ Bugzilla

10:22 a.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #3 from Todd Chester ToddAndMargo@zoho.com --- A regression test is beyond my technical ability

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WineHQ Bugzilla

10:27 a.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #4 from Alistair Leslie-Hughes leslie_alistair@hotmail.com --- Can you provide at +winspool log?

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WineHQ Bugzilla

8:46 p.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #5 from Todd Chester ToddAndMargo@zoho.com --- Created attachment 72816 --> https://bugs.winehq.org/attachment.cgi?id=72816 +winspool log

Certainly!

$ export WINEDEBUG=+winspool $ wine approach.exe > WineEnvelopeWinspoolLog.txt 2>&1

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WineHQ Bugzilla

31 Jul 31 Jul

6:29 a.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #6 from Alistair Leslie-Hughes leslie_alistair@hotmail.com --- I've added extra tracing to winspool, can you please provide another log when wine-7.14 will be available.

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WineHQ Bugzilla

8:33 a.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #7 from Todd Chester ToddAndMargo@zoho.com --- Will do. SO far 7.12 is the only one in the repo:

$ dnf whatprovides wine ...

wine-7.12-2.fc36.i686 : A compatibility layer for windows applications Repo : updates Matched from: Provide : wine = 7.12-2.fc36

wine-7.12-2.fc36.x86_64 : A compatibility layer for windows applications Repo : updates Matched from: Provide : wine = 7.12-2.fc36

Would you post something on this report when 7.14 comes available

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WineHQ Bugzilla

24 Oct 24 Oct

2:16 p.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #8 from Todd Chester ToddAndMargo@zoho.com --- Created attachment 73361 --> https://bugs.winehq.org/attachment.cgi?id=73361 Screen shot of crash after attempting to print with wine-7.18-2.fc36.i686

Now on to wine-7.18-2.fc36.i686 (Wine Staging)

This is new symptom. Approach just freezes up. You can switch tabs, but the screen stays the same as shown in the screen shot. The color of the box does change though.

Please send me what tests and data you would like me to gather. (Regression testing is over my head though.)

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WineHQ Bugzilla

2:17 p.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

Todd Chester ToddAndMargo@zoho.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Severity|minor |major

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WineHQ Bugzilla

3:58 p.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #9 from Todd Chester ToddAndMargo@zoho.com --- rebooting did not help

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WineHQ Bugzilla

5:05 p.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

Austin English austinenglish@gmail.com changed:

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WineHQ Bugzilla

26 Oct 26 Oct

7:17 p.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #10 from Todd Chester ToddAndMargo@zoho.com --- Created attachment 73372 --> https://bugs.winehq.org/attachment.cgi?id=73372 wine approach.exe &> /home/temp/Approach.Print.Envelope.Error.txt

Now on Fedora 36's wine-7.18-2.fc36.i686 (Wine Staging), which is the latest in the Fedora Updates repo

export WINEDEBUG=+winspoolwine $ set | grep -i wine WINEDEBUG=+winspoolwine wine approach.exe &> /home/temp/Approach.Print.Envelope.Error.txt

Any other tests to run?

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WineHQ Bugzilla

30 Oct 30 Oct

11:58 a.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #11 from Todd Chester ToddAndMargo@zoho.com --- Issue reproduces in wine-7.18-2.fc36.i686 (wine.repo)

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WineHQ Bugzilla

10 Dec 10 Dec

11:57 a.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #12 from Todd Chester ToddAndMargo@zoho.com --- Fedora 37 wine-7.22-2.fc37.x86_64

Printing an envelope no longer crashes Approach.

Envelope does not print though. And it never even shows up is the CUPS queue.

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WineHQ Bugzilla

2 Feb 2 Feb

5:29 a.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #13 from Todd Chester ToddAndMargo@zoho.com --- Oh good lord. This is getting beyond ridiculous!

wine-common-8.0-1.fc37.noarch cups-libs-2.4.2-5.fc37.x86_64 cups-libs-2.4.2-5.fc37.i686

Now no wine program can print to a local printer. (Linux program print just fine)

But, they can print to network printers!

Reverting back to Wine 6

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WineHQ Bugzilla

7 Jul 7 Jul

8:18 p.m.

New subject: [Bug 53425] Printing an envelope from Lotus Approach crashes Approach

https://bugs.winehq.org/show_bug.cgi?id=53425

--- Comment #14 from Todd Chester ToddAndMargo@zoho.com --- Verified that

wine-8.11-1.fc38.i686.rpm wine-8.11-1.fc38.x86_64.rpm

Now can print envelopes from Lotus Approach.

Thank you guys!

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