[Bug 43349] New: Blizzard App Fails to Recognize Password Upon Switching Regions

https://bugs.winehq.org/show_bug.cgi?id=43349

Bug ID: 43349
           Summary: Blizzard App Fails to Recognize Password Upon
                    Switching Regions
           Product: Wine
           Version: unspecified
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Specs: Wine 2.4 Staging [Win 7]
Issue: Blizzard App Fails to Recognize Password Upon Switching Regions. The
default "password" area isn't recognised when typed into. There is an override
in place for US logins but not for EU logins.
Images: [with override under US] imgur.com/zZHUtPN [failing to override for EU]
imgur.com/h6z3IWQ

Tried fixes:
> Changing the Launcher.db codes for both WoW and Blizz App to enEU from enUS to see if the override is just for the defaulted region. Does load the launcher by default as "europe", though still does not give the override.
> Typing in the password like 100 times to see if the override was something that proc'd from failed attempts on US. Hasn't worked.

When occured:
The Blizzard App ran an update about a week or so ago, it bugged out around
this time. It threw all users of the application "out" of being signed in. Both
on US and EU after the update. Upon signing back in I received this error, I
assume from a GUI override update. A new game has been introduced to the
application, which is not directly linked to Blizzard Entertainment, so I
assume the integration of the new Destiny PC players accounts, put an issue in
the coding for Wine under EU?

Currently, using the Blizzard App on US works fine. Though after a week of
trying, waiting to see if it just fixed itself, I still cannot use it to sign
into the EU interface.

I can still sign onto my EU WoW account through the US interface. So there is
no rush, its just a minor hindrance. Does not affect gameplay of any of
Blizzard's games. Just stops me talking to my EU friends when I am signed onto
US WoW.

[Bug 43349] Blizzard App Fails to Recognize Password Upon Switching Regions

https://bugs.winehq.org/show_bug.cgi?id=43349

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Hardware|x86                         |x86-64
       Distribution|---                         |Ubuntu

[Bug 43349] Blizzard App Fails to Recognize Password Upon Switching Regions

https://bugs.winehq.org/show_bug.cgi?id=43349

--- Comment #1 from [e-mail] ---
A clean install onto a laptop over-rode both the US and EU with the bottom
images. Will do a straight clean reinstall on my pc.

Thats the only fix I can see so far. The normal updating to the battle.net
client did not update it to functionally put through the override itself.

[Bug 43349] Blizzard App Fails to Recognize Password Upon Switching Regions

https://bugs.winehq.org/show_bug.cgi?id=43349

Olivier F. R. Dierick  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #2 from Olivier F. R. Dierick  ---
I can confirm the issue.

Maybe relates to bug 42000.

The CEF browser used for the Blizzard App interface has issues in win7 mode.
When the wineprefix was set to XP I could login to the EU region. When in win7
mode I get the wrong password username error.

Now that Blizzard has stopped xp and vista support, win7 mode support is a must
for that game.

[Bug 43349] Blizzard App Fails to Recognize Password Upon Switching Regions

https://bugs.winehq.org/show_bug.cgi?id=43349

--- Comment #3 from Olivier F. R. Dierick  ---
Fixed for me with Wine 2.18.

[Bug 43349] Blizzard App Fails to Recognize Password Upon Switching Regions

https://bugs.winehq.org/show_bug.cgi?id=43349

--- Comment #4 from Olivier F. R. Dierick  ---
(In reply to Olivier F. R. Dierick from comment #3)
> Fixed for me with Wine 2.18.

Ignore that.
I was using patched version.
I was unable to test with plain wine 2.18 because the Blizzard App crashes on
the login screen (new bug?).

[Bug 43349] Blizzard App Fails to Recognize Password Upon Switching Regions

https://bugs.winehq.org/show_bug.cgi?id=43349

--- Comment #5 from Olivier F. R. Dierick  ---
This bugs depends on bug 42865.

[Bug 43349] Blizzard App Fails to Recognize Password Upon Switching Regions

https://bugs.winehq.org/show_bug.cgi?id=43349

tokktokk  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

[Bug 43349] Blizzard App Fails to Recognize Password Upon Switching Regions

https://bugs.winehq.org/show_bug.cgi?id=43349

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 43349] Blizzard App Fails to Recognize Password Upon Switching Regions

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=43349

joaopa  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #6 from joaopa  ---
Does the bug still occur with wine-5.11?

[Bug 43349] Blizzard App Fails to Recognize Password Upon Switching Regions

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=43349

Ken Sharp  changed:

What    |Removed                     |Added
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           Keywords|                            |Abandoned?
            Version|unspecified                 |2.4

--- Comment #7 from Ken Sharp  ---
Does this still occur in Wine 9.7 or later?