New subject: [Bug 58809] Steam: Unable to display the intended GUI windows due to steamwebhelper being unresponsive.

17 Oct 2025


      http://bugs.winehq.org/show_bug.cgi?id=58809
Bug ID: 58809
           Summary: Steam: Unable to display the intended GUI windows due
                    to steamwebhelper being unresponsive.
           Product: Wine
           Version: 10.16
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: dwrite
          Assignee: wine-bugs@winehq.org
          Reporter: chiitoo@gentoo.org
   Regression SHA1: 2a2cc34db71a86899b69bf3ee1da52793c342019
      Distribution: Gentoo
Created attachment 79463
  --> http://bugs.winehq.org/attachment.cgi?id=79463
terminal
After 2a2cc34db71 [1], Steam appears to launch, showing its notification area
icon, but no window will appear.
After a while from clicking said icon, the "Steamwebhelper is not responding"
window [2] will appear, with a few different options to restart things with, of
which none do any better.
I believe the
src\vgui2\vgui_surfacelib\Win32Font.cpp (963) : Couldn't get string length
line shows up only when this problem can be seen, which could be a sort of a
hint at least.
Building before the mentioned commit, or reverting it, and efce37afd70 due to
conflicts, on current 'git master' will make it work again.
Hacking on it a bit, removing the 'wcsupr(refkey->name);' line also makes it
work, though maybe that is obvious in this case, and might more or less nullify
the point of the uppercasing intended.
(Did not try a fresh prefix and clean install of Steam yet due to the
cumbersome log-in process, but hopefully that is not necessary here.)
Last tested at 'wine-10.17'.
Thank you!
1.
https://gitlab.winehq.org/wine/wine/-/commit/2a2cc34db71a86899b69bf3ee1da527...
2. https://help.steampowered.com/en/faqs/view/6C3E-9504-CC20-AF49
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[Bug 58809] New: Steam: Unable to display the intended GUI windows due to steamwebhelper being unresponsive.