[Bug 50692] New: Office 2019 Professional Plus doesn't install

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WineHQ Bugzilla

18 Feb 2021 18 Feb '21

7:43 p.m.

https://bugs.winehq.org/show_bug.cgi?id=50692

Bug ID: 50692 Summary: Office 2019 Professional Plus doesn't install Product: Wine Version: 6.2 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: atillolann-1815@yopmail.com Distribution: ---

Created attachment 69422 --> https://bugs.winehq.org/attachment.cgi?id=69422 Terminal Log

Tried intalling Office 2019 ProPlus Retail, after the loading screen the installer crashes.

Using Wine 6.2-developer Arch: x86_64 Distro: Linux Mint 19.0 Cinnamon 64 bit

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WineHQ Bugzilla

21 Feb 21 Feb

10:38 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

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WineHQ Bugzilla

5:22 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #1 from atillolann-1815@yopmail.com --- Created attachment 69438 --> https://bugs.winehq.org/attachment.cgi?id=69438 Backtrace

Winedbg trace

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WineHQ Bugzilla

5:24 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

--- Comment #2 from atillolann-1815@yopmail.com --- Created attachment 69439 --> https://bugs.winehq.org/attachment.cgi?id=69439 New terminal log

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WineHQ Bugzilla

5:26 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #3 from atillolann-1815@yopmail.com --- I have updates regarding bug 50692, This time I got a winedbg backtrace. Attach New Terminal log and Winedbg backtrace. Funny enough winedbg only showed up on wine-staging-6.2

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WineHQ Bugzilla

5:48 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

Nikolay Sivov bunglehead@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Severity|blocker |normal

--- Comment #4 from Nikolay Sivov bunglehead@gmail.com --- What kind of a package is that "Office 2013-2019 C2R Install v6.4.4" ? If it's unofficial repackaged installer, I believe it should be treated the same as pirated/cracked software that we don't provide support for. Please try again with official installer image, or C2R online installer.

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WineHQ Bugzilla

8:47 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

--- Comment #5 from atillolann-1815@yopmail.com --- Created attachment 69442 --> https://bugs.winehq.org/attachment.cgi?id=69442 Backtrace from Winedbg

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WineHQ Bugzilla

8:47 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

--- Comment #6 from atillolann-1815@yopmail.com --- Created attachment 69443 --> https://bugs.winehq.org/attachment.cgi?id=69443 New New Terminal Log

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WineHQ Bugzilla

8:50 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #7 from atillolann-1815@yopmail.com --- Sorry, I now attach new logs using Official Microsoft Image. (ProPlus2019Retail.img)

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WineHQ Bugzilla

22 Feb 22 Feb

2:09 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

joaopa jeremielapuree@yahoo.fr changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |jeremielapuree@yahoo.fr

--- Comment #8 from joaopa jeremielapuree@yahoo.fr --- At first, you should fix your setup:

...

err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.

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WineHQ Bugzilla

1:47 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #9 from atillolann-1815@yopmail.com --- Thank you, I installed winbind but issue is still present.

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WineHQ Bugzilla

23 Feb 23 Feb

12:20 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #10 from joaopa jeremielapuree@yahoo.fr --- A new console output would be useful.

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WineHQ Bugzilla

1:29 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #11 from atillolann-1815@yopmail.com --- Ok there you have, I also updated Backtrace in case it's important. Also I attach the error message from wine in case it helps.

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WineHQ Bugzilla

1:29 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

--- Comment #12 from atillolann-1815@yopmail.com --- Created attachment 69465 --> https://bugs.winehq.org/attachment.cgi?id=69465 Terminal Output

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WineHQ Bugzilla

1:30 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

--- Comment #13 from atillolann-1815@yopmail.com --- Created attachment 69466 --> https://bugs.winehq.org/attachment.cgi?id=69466 Backtrace

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WineHQ Bugzilla

1:32 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #14 from atillolann-1815@yopmail.com --- Created attachment 69467 --> https://bugs.winehq.org/attachment.cgi?id=69467 Wine Error Picture

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WineHQ Bugzilla

6 Mar 6 Mar

9:09 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

--- Comment #15 from atillolann-1815@yopmail.com --- I have updates regarding bug 50692

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WineHQ Bugzilla

9:10 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

Nikolay Sivov bunglehead@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC|bunglehead@gmail.com |

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WineHQ Bugzilla

10:01 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |bunglehead@gmail.com

--- Comment #16 from atillolann-1815@yopmail.com --- Additionaly, Office says error code 0-1036 (0)

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WineHQ Bugzilla

10:05 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

Nikolay Sivov bunglehead@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC|bunglehead@gmail.com |

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WineHQ Bugzilla

10:08 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

--- Comment #17 from atillolann-1815@yopmail.com --- Created attachment 69580 --> https://bugs.winehq.org/attachment.cgi?id=69580 Terminal Output

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WineHQ Bugzilla

10:09 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

--- Comment #18 from atillolann-1815@yopmail.com --- Created attachment 69581 --> https://bugs.winehq.org/attachment.cgi?id=69581 Backtrace 1

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WineHQ Bugzilla

10:09 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #19 from atillolann-1815@yopmail.com --- Created attachment 69582 --> https://bugs.winehq.org/attachment.cgi?id=69582 Backtrace 2

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WineHQ Bugzilla

10:10 a.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #20 from atillolann-1815@yopmail.com --- This time I got two backtraces, one, inmediately after the error and another when closing the installer.

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WineHQ Bugzilla

9 Mar 9 Mar

3:04 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #21 from atillolann-1815@yopmail.com --- ¿Is anyone there?

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WineHQ Bugzilla

13 Mar 13 Mar

10:08 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

--- Comment #22 from atillolann-1815@yopmail.com --- -

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WineHQ Bugzilla

10:12 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED

--- Comment #23 from atillolann-1815@yopmail.com --- -

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WineHQ Bugzilla

14 Mar 14 Mar

12:29 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

Nikolay Sivov bunglehead@gmail.com changed:

--- Comment #24 from Nikolay Sivov bunglehead@gmail.com --- No reason to close this, if it still doesn't install.

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WineHQ Bugzilla

22 Mar 22 Mar

9:07 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Version|6.3 |6.4

--- Comment #25 from atillolann-1815@yopmail.com --- I'm sorry, can we get this fixed please.

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WineHQ Bugzilla

9:08 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

atillolann-1815@yopmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |bunglehead@gmail.com

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WineHQ Bugzilla

9:11 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

Nikolay Sivov bunglehead@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC|bunglehead@gmail.com |

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WineHQ Bugzilla

11 Feb 11 Feb

1:17 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

vinibali vinibali1@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |vinibali1@gmail.com

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WineHQ Bugzilla

1:36 p.m.

New subject: [Bug 50692] Office 2019 Professional Plus doesn't install

https://bugs.winehq.org/show_bug.cgi?id=50692

--- Comment #26 from vinibali vinibali1@gmail.com --- (In reply to atillolann-1815 from comment #9)

...

Thank you, I installed winbind but issue is still present.

I had to install the samba package too in order to get rid of this!

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WineHQ Bugzilla