[Bug 48982] New: Update of T@X 2020 Business fails

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48982

Bug ID: 48982
           Summary: Update of T@X 2020 Business fails
           Product: Wine
           Version: 5.6
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 66959
  --> https://bugs.winehq.org/attachment.cgi?id=66959
Backtrace from wine as such

I have been using T@X20XX (say, XX=20 for this years version) for years now -
flawlessly under wine. Now it seems as if the supplier introduced new functions
that cause the latest update to fail when attempting to activate it.

I started

wine TaxSteuersoftware2020BusinessUpdate271814.exe

and after a short time it bails out with an exception message - please see both
the logfile (backtrace.txt) and a screenshot (backtrace.jpg) of the things that
happen attached.

Thank you for looking into this - and let me know if I can do anything to
support this activity.

[Bug 48982] Update of T@X 2020 Business fails

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48982

--- Comment #1 from Dr. Ing. Dieter Jurzitza  ---
Created attachment 66960
  --> https://bugs.winehq.org/attachment.cgi?id=66960
Screenshot from my PC to better visualize what is going on.

[Bug 48982] Update of T@X 2020 Business fails

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48982

Louis Lenders  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #2 from Louis Lenders  ---

Hi,
> Now it seems as if the supplier introduced new
> functions that cause the latest update to fail when attempting to activate
> it.

Are you sure about this, or could it also be a regression in wine?

There seem to be a few regressions in wine-5.6 afaict so might be worth to
check out with current git version (or wine-5.7) when it comes out

Regards

[Bug 48982] Update of T@X 2020 Business fails

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48982

Maik Wagner  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #3 from Maik Wagner  ---
Hello Dieter,

(In reply to Dr. Ing. Dieter Jurzitza from comment #0)
> Thank you for looking into this - and let me know if I can do anything to
> support this activity.

I understand that you are using the following software

https://www.buhl.de/produkte/tax-business

and that buhl provided you an exe-file to apply an update which results in the
backtrace being thrown.

I had a look at the site but the update files do not seem to be public and I
doubt that buhl will allow you to post them on the web.

[Bug 48982] Update of T@X 2020 Business fails

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48982

--- Comment #4 from Dr. Ing. Dieter Jurzitza  ---
Dear Bug-team,
please find attached a logfile after starting the latest update for T@X. It
states "no update necessary" at the end, however, when starting T@X it keeps
telling me that there would be an update.
Therefore I assume something went wrong - though the behavior is better now as
the installer of the update does not crash or terminate unexpectedly.
Thank you for looking into this,
best

Dieter Jurzitza

[Bug 48982] Update of T@X 2020 Business fails

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48982

--- Comment #5 from Dr. Ing. Dieter Jurzitza  ---
Created attachment 67306
  --> https://bugs.winehq.org/attachment.cgi?id=67306
terminal output during trying the update

[Bug 48982] Update of T@X 2020 Business fails

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48982

--- Comment #6 from Dr. Ing. Dieter Jurzitza  ---
Hello team,
my apologies - I did not see that two people readily commented on this. Yes,
the behavior improved compared to 5.6.
The updates may be downloaded at www.buhl.de/updates.html, there is no login
required, nothing that would be required.
Let me know if I can provide any additional information. By the way, can I
configure to get emails in case someone is commenting on my entries? I totally
missed the fact that two entries are already there so I did not reply.
Thanks again,
best

Dieter Jurzitza

[Bug 48982] Update of T@X 2020 Business fails

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48982

--- Comment #7 from Austin English  ---
(In reply to Dr. Ing. Dieter Jurzitza from comment #6)
> Let me know if I can provide any additional information. By the way, can I
> configure to get emails in case someone is commenting on my entries? I
> totally missed the fact that two entries are already there so I did not
> reply.

That should be the default. Check
https://bugs.winehq.org/userprefs.cgi?tab=email to see your email preferences.