[Bug 26986] New: The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

Summary: The Sims 3 blacks out the screen immediately when
                    starting.
           Product: Wine
           Version: 1.3.14
          Platform: x86-64
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=34415)
 --> (http://bugs.winehq.org/attachment.cgi?id=34415)
Output from terminal

Installed fine on Ubuntu 10.10 but the screen goes black when the game starts
and I can only exit the game by killing the process. I installed Directx 9.0c
and set the Options.ini file to use windowed mode with 800x600 1 resolution and
that didn't fix this. I have seen others with the same concern in the Wine
forum and in at least two other forums related to Ubuntu.

This was my third attempt at installing The Sims 3 on this system having used
Wine, Winetricks and Playonlinux.

My system is a Acer Aspire Timeline X laptop 4820T-7633. It has the bear
minimum hardware to run the game, but I have tested on WinXP and it ran fine.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

Jacob Brown  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
                   |                            |m

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|major                       |normal

--- Comment #1 from Jeff Zaroyko  2011-05-01 01:27:26 CDT ---
not major: http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity

Since you are using an Intel card, you may need to configure compressed texture
support using driconf.  Visit the forums if you can't figure out how to enable
this, http://forum.winehq.org

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #2 from Jacob Brown  2011-05-01 17:14:28 CDT ---
configured compressed texture using driconf but still the same.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #3 from Jacob Brown  2011-05-01 19:20:54 CDT ---
(In reply to comment #2)
> configured compressed texture using driconf but still the same.

driconf and set "Enable S3TC texture compression even if software support is
not available" to "Yes" in the Image Quality section.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #4 from Jeff Zaroyko  2011-05-01 20:55:45 CDT ---
Is there any change if you update to wine-1.3.19?  
The other thing you can try is downgrading to wine-1.2.3 to see if this is a
regression.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #5 from Jacob Brown  2011-05-01 23:32:43 CDT ---
(In reply to comment #4)
> Is there any change if you update to wine-1.3.19?  
> The other thing you can try is downgrading to wine-1.2.3 to see if this is a
> regression.

Would I need to reinstall the game as well? Also I have Playonlinux so I have
multiple versions of the Wine API, so if I need to reinstall anyway then I
would do so on one of those versions. If I can upgrade/downgrade without
reinstalling, then I will do that.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #6 from Austin English  2011-05-02 11:06:27 CDT ---
(In reply to comment #5)
> (In reply to comment #4)
> > Is there any change if you update to wine-1.3.19?  
> > The other thing you can try is downgrading to wine-1.2.3 to see if this is a
> > regression.
>
> Would I need to reinstall the game as well? Also I have Playonlinux so I have
> multiple versions of the Wine API, so if I need to reinstall anyway then I
> would do so on one of those versions. If I can upgrade/downgrade without
> reinstalling, then I will do that.

I doubt the installation of the game affects this bug. Additionally,
PlayOnLinux is not supported here, please use plain Wine when reporting/testing
bugs.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #7 from Jacob Brown  2011-05-03 19:10:29 CDT ---
(In reply to comment #6)
> (In reply to comment #5)
> > (In reply to comment #4)
> > > Is there any change if you update to wine-1.3.19?  
> > > The other thing you can try is downgrading to wine-1.2.3 to see if this is a
> > > regression.
> >
> > Would I need to reinstall the game as well? Also I have Playonlinux so I have
> > multiple versions of the Wine API, so if I need to reinstall anyway then I
> > would do so on one of those versions. If I can upgrade/downgrade without
> > reinstalling, then I will do that.
>
> I doubt the installation of the game affects this bug. Additionally,
> PlayOnLinux is not supported here, please use plain Wine when reporting/testing
> bugs.

I used Wine to install the game the last time but I went ahead and uninstall
Playonlinux. The upgrade failed because my network dropped and the game
disappointed, so I had to start from scratch. I hope it works this time.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #8 from Jacob Brown  2011-05-03 19:41:32 CDT ---
> I used Wine to install the game the last time I assume you would have me >uninstall
> Playonlinux. The upgrade failed because my network dropped and the game
> disappeared, so I had to start from scratch. I hope it works this time.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #9 from Jacob Brown  2011-05-03 23:42:20 CDT ---
Install went fine but then something went wrong with my laptop, I have a
desktop at home running the same version. I transfered the drive over and now I
need to know how to set the wine prefixes for all the apps on the drive.

I don't know if The Sims 3 works but if I can get wine off the drive to work I
can test it out.

If I can't get this to work I could reinstall again.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #10 from Jacob Brown  2011-05-05 16:25:23 CDT ---
I still have the same issue, so it's not my hardware. I will reinstall one more
time but I wonder if the problem is related to DirectX.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #11 from Jacob Brown  2011-05-06 14:10:40 CDT ---
Created an attachment (id=34511)
 --> (http://bugs.winehq.org/attachment.cgi?id=34511)
Latest

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #12 from Jacob Brown  2011-05-06 14:13:29 CDT ---
(In reply to comment #11)
> Created an attachment (id=34511)

--> (http://bugs.winehq.org/attachment.cgi?id=34511) [details]
> Latest

I reinstalled and still the same, I tested it on Q4Wine and submitted the
output as "Latest".

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #13 from Jacob Brown  2011-05-09 21:31:55 CDT ---
Created an attachment (id=34583)
 --> (http://bugs.winehq.org/attachment.cgi?id=34583)
New error

I toyed with it and I received a new error.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #14 from Jacob Brown  2011-05-09 22:17:00 CDT ---
http://www.codeweavers.com/compatibility/browse/name/?app_id=5817;forum=1;ms...

Another person with the same issue.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #15 from Jacob Brown  2011-05-09 22:21:28 CDT ---
(In reply to comment #14)
> http://www.codeweavers.com/compatibility/browse/name/?app_id=5817;forum=1;ms...
>
> Another person with the same issue.

And another
http://www.linuxquestions.org/questions/linux-software-2/the-sims-3-wine-872...

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

Jacob Brown  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|1.3.14                      |1.3.19

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|1.3.19                      |0.9

--- Comment #16 from Jeff Zaroyko  2011-05-15 23:46:53 CDT ---
Please don't change the original reported version.  If you test with a newer
version of Wine just leaving a comment is enough.  Also please attach logs in
plain text not in MS Word format for future reference.

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|0.9                         |1.3.14

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

--- Comment #17 from Austin English  2013-11-13 16:49:36 CST ---
This is your friendly reminder that there has been no bug activity for 2 years.
Is this still an issue in current (1.7.6 or newer) wine? If so, please attach
the terminal output in 1.7.6 (see http://wiki.winehq.org/FAQ#get_log).

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

http://bugs.winehq.org/show_bug.cgi?id=26986

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #18 from [e-mail] ---
Last comments are basically from year 2011

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

https://bugs.winehq.org/show_bug.cgi?id=26986

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #19 from Ken Sharp  ---
Abandoned

[Bug 26986] The Sims 3 blacks out the screen immediately when starting.

https://bugs.winehq.org/show_bug.cgi?id=26986

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #20 from Bruno Jesus  ---
Closing abandoned bugs.