[Bug 48371] New: Home Designer Suite 21.3.1.1x64 reports "Error #272000009 A serious error occurred (SEH)."
https://bugs.winehq.org/show_bug.cgi?id=48371
Bug ID: 48371 Summary: Home Designer Suite 21.3.1.1x64 reports "Error #272000009 A serious error occurred (SEH)." Product: Wine Version: 5.0-rc3 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: 74.schutt@gmail.com Distribution: ---
Created attachment 66120 --> https://bugs.winehq.org/attachment.cgi?id=66120 Home Designer message log when run on Wine
I am attempting to run Home Designer Suite version 21.3.1.1x64 on Wine.
Immediately after starting it and supplying a valid product key, I get a popup reporting:
c:\p4sync\dev\releases\21\chief\cacommon\error\artexception.cpp(146): Error #272000009 "A serious error occurred (SEH). Please contact Chief Architect Technical Support with steps to reproduce. "
Note that the program continues to run, and I can shut it down normally.
This page: https://www.chiefarchitect.com/support/article/KB-00802/troubleshooting-exce...
says I should ensure my system meets minimum requirements and is fully up to date. E.g. they want a graphics card with 1 GB memory and support for OpenGL
= 3.3, which I have.
Home Designer writes a report of its execution, and there I found that it reports the characteristics that it probed for the system it is running on.
Here I found that it probed "OpenGL VRam: 0" and "OpenGL GPU Count: 0". I've attached this log as 'wine-Message Log.txt'.
When I run that same Home Designer binary on an up-to-date Windows 10 system, it starts up without reporting a serious error, and its execution log shows non-zero values for "OpenGL VRam" and "OpenGL GPU Count". I've attached this log as 'real-Windows10-Message Log.txt'.
The terminal output from Wine is attached as 'run.log'.
https://bugs.winehq.org/show_bug.cgi?id=48371
--- Comment #1 from Jim Schutt 74.schutt@gmail.com --- Created attachment 66121 --> https://bugs.winehq.org/attachment.cgi?id=66121 Home Designer message log when run on Windows 10
https://bugs.winehq.org/show_bug.cgi?id=48371
--- Comment #2 from Jim Schutt 74.schutt@gmail.com --- Created attachment 66122 --> https://bugs.winehq.org/attachment.cgi?id=66122 Wine terminal output when running Home Designer
https://bugs.winehq.org/show_bug.cgi?id=48371
Nikolay Sivov bunglehead@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |msvcrt
--- Comment #3 from Nikolay Sivov bunglehead@gmail.com --- Could be this one:
wine: Call from 0x7f07f2c7e3d8 to unimplemented function api-ms-win-crt-heap-l1-1-0.dll._query_new_handler, aborting
It's probably a matter of forwarding to ucrtbase, and using existing code from msvcrt for ucrtbase.
https://bugs.winehq.org/show_bug.cgi?id=48371
--- Comment #4 from Nikolay Sivov bunglehead@gmail.com --- Created attachment 66125 --> https://bugs.winehq.org/attachment.cgi?id=66125 patch
Try this one please.
https://bugs.winehq.org/show_bug.cgi?id=48371
--- Comment #5 from Jim Schutt 74.schutt@gmail.com --- With patch applied, I no longer get the popup reporting that a serious error occurred.
I'm not sure if it matters, but Home Designer still reports that it probed "OpenGL VRam: 0" and "OpenGL GPU Count: 0".
https://bugs.winehq.org/show_bug.cgi?id=48371
Louis Lenders xerox.xerox2000x@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Keywords| |download, patch URL| |https://www.homedesignersof | |tware.com/products/trial.ht | |ml?product=suite Ever confirmed|0 |1 CC| |xerox.xerox2000x@gmail.com
--- Comment #6 from Louis Lenders xerox.xerox2000x@gmail.com --- Confirming with the trial + added some info
Nicolay: I guess your patch could still get in before wine-5.0 (?)
https://bugs.winehq.org/show_bug.cgi?id=48371
--- Comment #7 from Nikolay Sivov bunglehead@gmail.com --- CRT changes are in, 5b9323400d4d710af3ab21f445c13f99a6c228ba. Please retest.
https://bugs.winehq.org/show_bug.cgi?id=48371
Nikolay Sivov bunglehead@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #66125|0 |1 is obsolete| |
https://bugs.winehq.org/show_bug.cgi?id=48371
--- Comment #8 from Jim Schutt 74.schutt@gmail.com --- I've tested the current head of master branch in winehq wine.git (commit 4588f10f8d3895624a8a2087f2e5c3c1b51e576f), and can confirm that I no longer encounter the SEH on Home Designer startup, as originally report in this bug.
Thanks!!
https://bugs.winehq.org/show_bug.cgi?id=48371
Nikolay Sivov bunglehead@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Fixed by SHA1| |5b9323400d4d710af3ab21f445c | |13f99a6c228ba Resolution|--- |FIXED Status|NEW |RESOLVED
--- Comment #9 from Nikolay Sivov bunglehead@gmail.com --- In that case, marking fixed.
https://bugs.winehq.org/show_bug.cgi?id=48371
Alexandre Julliard julliard@winehq.org changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #10 from Alexandre Julliard julliard@winehq.org --- Closing bugs fixed in 5.1.
https://bugs.winehq.org/show_bug.cgi?id=48371
Michael Stefaniuc mstefani@winehq.org changed:
What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|--- |5.0.x
https://bugs.winehq.org/show_bug.cgi?id=48371
Michael Stefaniuc mstefani@winehq.org changed:
What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|5.0.x |---
--- Comment #11 from Michael Stefaniuc mstefani@winehq.org --- Removing the 5.0.x milestone from bug fixes included in 5.0.1.
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