[Bug 48068] New: Mostly black window in Epic Games Launcher

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WineHQ Bugzilla

9 Nov 2019 9 Nov '19

2:30 a.m.

https://bugs.winehq.org/show_bug.cgi?id=48068

Bug ID: 48068 Summary: Mostly black window in Epic Games Launcher Product: Wine Version: 4.19 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: michelle@iheartmichelle.com Distribution: ---

Created attachment 65617 --> https://bugs.winehq.org/attachment.cgi?id=65617 Output of % wine {Prefix}/drive_c/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64/EpicGamesLauncher.exe -SkipBuildPatchPrereq

I have installed the Epic Games Launcher. It opens up with a mostly black window. However, the app draws its own window controls, such as minimize and close, and those work. Also, there's a "Settings" icon in the corner. When I click that, it takes me to a settings screen which appears to work. However, the rest of the window is black and I cannot install the untitled goose game, as I so desperately want to do.

I'm using wine 4.19-staging. The Epic Games Launcher version ... well, I have a story about that: While I was gathering info for this bug report, I started the launcher and this time, the "Settings" icon had a dot on it. So I clicked the Settings icon, and it said there was a new version of the launcher and I should click here to install the new version and restart the launcher, and I did and it worked. So at least that much of the app is working.

Anyway, the version (which is visible from the Settings screen) is now 10.9.1-10088168+++Portal+Release-Live

I don't think this is related to the ancient #40376 since that was last updated 2 years ago and seems to be caused by a bug which was fixed in a prior version of wine.

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WineHQ Bugzilla

12 Nov 12 Nov

7:57 p.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

Ken Sharp imwellcushtymelike@gmail.com changed:

--- Comment #1 from Ken Sharp imwellcushtymelike@gmail.com --- Why are you using Wine Staging? Use vanilla Wine and try again.

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WineHQ Bugzilla

13 Nov 13 Nov

1:06 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

--- Comment #2 from Michelle michelle@iheartmichelle.com --- Created attachment 65640 --> https://bugs.winehq.org/attachment.cgi?id=65640 In wine-4.0.2 stable, Output of % wine {Prefix}/drive_c/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64/EpicGamesLauncher.exe -SkipBuildPatchPrereq

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WineHQ Bugzilla

1:07 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

--- Comment #3 from Michelle michelle@iheartmichelle.com --- In stable, wine-4.0.2, the window doesn't open before the app crashes. Output attached.

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WineHQ Bugzilla

1:35 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

Ken Sharp imwellcushtymelike@gmail.com changed:

--- Comment #4 from Ken Sharp imwellcushtymelike@gmail.com --- The process to get to this is a pain:

1. Start the msi. It will try to install DirectX. 2. Kill the DirectX installer. The main installer will complain. 3. Run the already-installed Launcher as above. (EpicGamesLauncher.exe -SkipBuildPatchPrereq)

Confirming in Wine 4.19.

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WineHQ Bugzilla

1:36 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

Ken Sharp imwellcushtymelike@gmail.com changed:

--- Comment #5 from Ken Sharp imwellcushtymelike@gmail.com --- Created attachment 65641 --> https://bugs.winehq.org/attachment.cgi?id=65641 Wine 4.19 console log

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WineHQ Bugzilla

1:46 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

--- Comment #6 from Ken Sharp imwellcushtymelike@gmail.com --- Created attachment 65643 --> https://bugs.winehq.org/attachment.cgi?id=65643 Screenshot

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WineHQ Bugzilla

1:58 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

--- Comment #7 from Alistair Leslie-Hughes leslie_alistair@hotmail.com --- Try installing corefonts

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WineHQ Bugzilla

2:05 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

--- Comment #8 from Michelle michelle@iheartmichelle.com --- Ohh, you were able to get further than me. Mine doesn't even show a login screen.

I've got corefonts installed.

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WineHQ Bugzilla

14 Nov 14 Nov

6:40 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

Louis Lenders xerox.xerox2000x@gmail.com changed:

--- Comment #9 from Louis Lenders xerox.xerox2000x@gmail.com --- (In reply to Michelle from comment #8)

...

Ohh, you were able to get further than me. Mine doesn't even show a login screen.

I've got corefonts installed.

Could you try if it runs and shows correct window in wine-staging for you?

It shows correctly for me in wine-staging 4.19; in vanilla wine i get screenshot from comment 6. Started process : UnrealCEFSubProcess.exe

I think this is just a duplicate of similar to bug https://bugs.winehq.org/show_bug.cgi?id=44985

However, disabling libglesv2 does not help here. Some info from starting app:

0026:trace:loaddll:load_native_dll Loaded L"C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\ThirdParty\CEF3\Win64\libcef.dll" at 0x6bb0000: native

0026:trace:loaddll:load_native_dll Loaded L"C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\ThirdParty\CEF3\Win64\libGLESv2.dll" at 0xd5c0000: native 0026:trace:loaddll:load_native_dll Loaded L"C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\ThirdParty\CEF3\Win64\libEGL.dll" at 0xd990000: native

Started process: "C:/Program Files (x86)/Epic Games/Launcher/Engine/Binaries/Win64/UnrealCEFSubProcess.exe" --type=renderer --no-sandbox --disable-databases --primordial-pipe-token=53F7AE552AC06F57C7CABFB88DDA256E --lang=en-US --lang=en-US --locales-dir-path="C:/Program Files (x86)/Epic Games/Launcher/Engine/Binaries/ThirdParty/CEF3/Win64/Resources/locales" --log-file="C:/users/louis/Local Settings/Application Data/EpicGamesLauncher/Saved/Logs/cef3.log" --log-severity=warning --product-version="EpicGamesLauncher/10.9.1-10088168+++Portal+Release-Live UnrealEngine/4.21.0-10088168+++Portal+Release-Live Chrome/59.0.3071.15" --resources-dir-path="C:/Program Files (x86)/Epic Games/Launcher/Engine/Binaries/ThirdParty/CEF3/Win64/Resources" --enable-pinch --device-scale-factor=1 --num-raster-threads=2 --enable-main-frame-before-activation --content-image-texture-target=0,0,3553;0,1,3553;0,2,3553;0,3,3553;0,4,3553;0,5,3553;0,6,3553;0,7,3553;0,8,3553;0,9,3553;0,10,3553;0,11,3553;0,12,3553;0,13,3553;0,14,3553;0,15,3553;0,16,3553;1,0,355')

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WineHQ Bugzilla

22 Dec 22 Dec

8:30 p.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

joaopa jeremielapuree@yahoo.fr changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |jeremielapuree@yahoo.fr

--- Comment #10 from joaopa jeremielapuree@yahoo.fr --- How should it be look in real windows?

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WineHQ Bugzilla

9 Nov 9 Nov

12:24 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

Anton Romanov theli.ua@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |theli.ua@gmail.com

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WineHQ Bugzilla

12 Nov 12 Nov

10:25 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

mark markweenwork@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |markweenwork@gmail.com

--- Comment #11 from mark markweenwork@gmail.com --- To fix the black Epic games window open winetricks and run wineCfg under Libraries add a new override library for libglesv2 and set to disabled - when you launch epic games launcher again you should be able to see all the content

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WineHQ Bugzilla

1 Jun 1 Jun

12:43 p.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

winetaste@gmx.net changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |winetaste@gmx.net

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WineHQ Bugzilla

19 Dec 19 Dec

9:27 p.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

winetaste@gmx.net changed:

What |Removed |Added ---------------------------------------------------------------------------- CC|winetaste@gmx.net |

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WineHQ Bugzilla

15 Apr 15 Apr

10:37 p.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

Patrick McMunn doctorwhoguy@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |doctorwhoguy@gmail.com

--- Comment #12 from Patrick McMunn doctorwhoguy@gmail.com --- (In reply to mark from comment #11)

...

To fix the black Epic games window open winetricks and run wineCfg under Libraries add a new override library for libglesv2 and set to disabled

when you launch epic games launcher again you should be able to see all

the content

I tried this workaround under Wine Staging 9.6, and it just caused the Epic Games launcher to hang at the splash screen upon starting. I also realized that this bug is a duplicate of bug 40376.

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WineHQ Bugzilla

15 May 15 May

3:56 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

--- Comment #13 from Patrick McMunn doctorwhoguy@gmail.com --- I found something that works! Apparently the default setting of Wine is to emulate Windows 7. I added an entry for the Epic Games Launcher and set it to emulate Windows 10. The mostly black, flickering launcher screen is now a normal launcher screen!

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WineHQ Bugzilla

4:03 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

--- Comment #14 from Patrick McMunn doctorwhoguy@gmail.com --- Well, never mind. I was fooled because while the "Unreal Engine" tab appeared normally, when I clicked on the "Store" or "Library" tabs the problem persisted.

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WineHQ Bugzilla

7:44 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

--- Comment #15 from Patrick McMunn doctorwhoguy@gmail.com --- OK. I actually did find something that worked for me. Open up winecfg and go to the "Libraries" tab. If they do not already exist, add entries for d3d11 and dxgi then set them both to "builtin". Probably due to something I'd previously installed with Winetricks, both of these entries were already present on my system and set to "native". Please be aware that I am using dxvk, so I don't know if this will work if you aren't using dxvk.

After making these changes, Epic Games Launcher starts up with no graphical anomalies. If started from the console, you'll see "01e8:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0000000000B9E0A0." spammed to the console along with a few other error messages. However, it seems to work fine. Ionly tested two games. Fall Guys installed but failed to start, but DARQ installed and ran flawlessly.

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WineHQ Bugzilla

25 Aug 25 Aug

4:45 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

Ken Sharp imwellcushtymelike@gmail.com changed:

--- Comment #16 from Ken Sharp imwellcushtymelike@gmail.com --- Duplicate.

*** This bug has been marked as a duplicate of bug 40376 ***

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WineHQ Bugzilla

27 Aug 27 Aug

9:15 a.m.

New subject: [Bug 48068] Mostly black window in Epic Games Launcher

https://bugs.winehq.org/show_bug.cgi?id=48068

Alistair Leslie-Hughes leslie_alistair@hotmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED

--- Comment #17 from Alistair Leslie-Hughes leslie_alistair@hotmail.com --- Closing duplicate.

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