[Bug 31975] New: World of Warcraft "failed to run a program (agent)"

http://bugs.winehq.org/show_bug.cgi?id=31975

Bug #: 31975
           Summary: World of Warcraft "failed to run a program (agent)"
           Product: Wine
           Version: unspecified
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Created attachment 42129
  --> http://bugs.winehq.org/attachment.cgi?id=42129
The error message

World of Warcraft worked just as it should.

Until one day. Ever since then, when I try and launch World of Warcraft, a
window pops up with the message "checking for updates..", later followed by a
window with the message:

"failed to run a required program (agent). Wait one minute and try again and if
that doesn't work please restart your computer and try again."

I have tried as it suggests, but I still get the same problem every time. I was
launching World of Warcraft from the .exe in my windows directory, so I tried
downloading and installing world of warcraft into my linux directory instead.
Before it even starts installing I get the same windows popping up.

[Bug 31975] World of Warcraft "failed to run a program (agent)"

http://bugs.winehq.org/show_bug.cgi?id=31975

James Eder  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from James Eder  2012-10-16 17:12:54 CDT ---
Try deleting (or renaming) the following directories:
  rm -r .wine/drive_c/users/Public/AppData/Battle.net/
  rm -r .wine/drive_c/users/Public/AppData/Blizzard Entertainment/

Also clear your Temporary internet files via Wine's control panel:
  wine control
then Internet Settings->General Tab->Delete files.

If the above doesn't work, try reinstalling from scratch by deleting (or
renaming) your .wine directory.

Also it may be useful to know what version of Wine you have and if this
behavior started after an update to your Wine package.

[Bug 31975] World of Warcraft "failed to run a program (agent)"

https://bugs.winehq.org/show_bug.cgi?id=31975

--- Comment #2 from Jerome Leclanche  ---
This is a dupe of a bug that was fixed. I cant remember which.

[Bug 31975] World of Warcraft "failed to run a program (agent)"

http://bugs.winehq.org/show_bug.cgi?id=31975

--- Comment #3 from Rosanne DiMesio  ---
(In reply to comment #2)
> This is a dupe of a bug that was fixed. I cant remember which.

Bug 28898?

[Bug 31975] World of Warcraft "failed to run a program (agent)"

http://bugs.winehq.org/show_bug.cgi?id=31975

Frédéric Delanoy  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #4 from Frédéric Delanoy  ---
Is this still an issue in latest wine (1.7.16 or later)?

[Bug 31975] World of Warcraft "failed to run a program (agent)"

https://bugs.winehq.org/show_bug.cgi?id=31975

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[e-mail]
         Resolution|---                         |DUPLICATE

--- Comment #5 from Anastasius Focht  ---
Hello folks,

dupe of bug 28898

Regards

*** This bug has been marked as a duplicate of bug 28898 ***

[Bug 31975] World of Warcraft "failed to run a program (agent)"

https://bugs.winehq.org/show_bug.cgi?id=31975

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #6 from Austin English  ---
Closing.