[Bug 37787] New: Cannot install Olympus Viewer 3

https://bugs.winehq.org/show_bug.cgi?id=37787

Bug ID: 37787
           Summary: Cannot install Olympus Viewer 3
           Product: Wine
           Version: 1.6.2
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 50332
  --> https://bugs.winehq.org/attachment.cgi?id=50332
Installation error logs

OS: Ubuntu 14.10
Wine version: 1.6.2

Installation of Olympus Viewer 3 (downloaded from the Olympus website [1] as
file "OV3Setup.exe") starts but fails.

Steps to reproduce:
1. launch OV3Setup.exe using Wine (or from command line: wine OV3Setup.exe)
2. Select language (English) and press 'OK'
3. Press 'Next >'
4. Accept License Agreement by pressing 'Yes'
5. Select 'Typical' installation and press 'Install'
-> the installation fails with popup message "Installation operation failed.
(00001615)"

Note: Selecting 'Custom' installation type fails as well.

Please see error log attached for more information.

[1] http://support.olympus-imaging.com/ov3download/index/

[Bug 37787] Cannot install Olympus Viewer 3

https://bugs.winehq.org/show_bug.cgi?id=37787

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download, Installer
                URL|                            |http://support.olympus-imag
                   |                            |ing.com/ov3download/index/
                 CC|                            |[e-mail]

--- Comment #1 from Anastasius Focht  ---
Hello folks,

I can't reproduce this with a recent Wine version, the installation went fine.

Please upgrade your Wine to 1.7.x series, preferably Wine 1.7.30+

If you don't know how to do this, visit WineHQ user forums
(http://forum.winehq.org/) and seek help there.
Bugzilla is not meant for end user support.

Probably similar issues here: https://bugs.winehq.org/show_bug.cgi?id=37554#c3

(the guy there didn't bother to respond if Wine 1.7.x worked though).

All bugs reported with Wine 1.6.x containing 'err:msidb:get_tablecolumns column
x out of range' message are likely a duplicate of already fixed (and closed)
bug.

For the download one needs the camera's alphanumeric serial number.
Any 9-digit number seems do to the job.

$ sha1sum OV3Setup.exe 
34a2641675620fa57734e2ec042d132fb11d786b  OV3Setup.exe

$ du -sh OV3Setup.exe 
98M    OV3Setup.exe

$ wine --version
wine-1.7.33-84-gfecbc88

Regards

[Bug 37787] Cannot install Olympus Viewer 3

https://bugs.winehq.org/show_bug.cgi?id=37787

Pierre E.  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |WONTFIX

--- Comment #2 from Pierre E.  ---
Thanks a lot for the comments provided!

I updated to Wine v1.7.33, and the installation succeeds. Afterwards, I can
launch Olympus Viewer 3, so this issue can be closed.

However, the program is unusable because it crashes all the time and I cannot
edit any photo with this... I will have to run it in a VM or on another
computer I'm afraid...

Thanks anyway!

[Bug 37787] Cannot install Olympus Viewer 3

https://bugs.winehq.org/show_bug.cgi?id=37787

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|WONTFIX                     |FIXED

--- Comment #3 from Rosanne DiMesio  ---
I don't know why you set this to WONTFIX. According to comment 2, the problem
is fixed.

[Bug 37787] Cannot install Olympus Viewer 3

https://bugs.winehq.org/show_bug.cgi?id=37787

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #4 from Alexandre Julliard  ---
Closing bugs fixed in 1.7.34.

[Bug 37787] Olympus Viewer 3 fails to install, reports 'err:msidb:get_tablecolumns column 1 out of range'

https://bugs.winehq.org/show_bug.cgi?id=37787

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CLOSED                      |RESOLVED
          Component|-unknown                    |msi
         Resolution|FIXED                       |DUPLICATE
            Summary|Cannot install Olympus      |Olympus Viewer 3 fails to
                   |Viewer 3                    |install, reports
                   |                            |'err:msidb:get_tablecolumns
                   |                            |column 1 out of range'

--- Comment #5 from Anastasius Focht  ---
Hello folks,

actually a dupe of bug 36139

--- snip ---
% wine OV3Setup.exe
err:msidb:get_tablecolumns column 1 out of range
err:msidb:get_tablecolumns column 2 out of range
fixme:storage:create_storagefile Storage share mode not implemented.
err:msidb:get_tablecolumns column 1 out of range
err:msidb:get_tablecolumns column 2 out of range
err:msidb:get_tablecolumns column 1 out of range
...
--- snip --

Regards

*** This bug has been marked as a duplicate of bug 36139 ***

[Bug 37787] Olympus Viewer 3 fails to install, reports 'err:msidb:get_tablecolumns column 1 out of range'

https://bugs.winehq.org/show_bug.cgi?id=37787

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #6 from Austin English  ---
Closing.