[Bug 18460] New: Taking too long to type Test Data results in information being lost

http://bugs.winehq.org/show_bug.cgi?id=18460

Summary: Taking too long to type Test Data results in
                    information being lost
           Product: WineHQ Apps Database
           Version: unspecified
          Platform: PC-x86-64
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: P2
         Component: appdb-unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

I typed up a very lengthy Test Data report for Lord of the Rings Online only to
hit preview and be redirected to the login page, I presume due to a session
timeout.  I logged in and it sent me back to the Add Test Data form with all of
my information gone!!!

Because arriving at this form used a POST and not GET (I presume that to be the
reason) attempting to return via my browser's history was also unsuccessful as
I was prompted that it would have to resubmit the form to display the page and
I agreed.

I set the initial severity to major, although I'm sure you guys have your own
measures for bug severity.  The reason I did this is because it resulted in the
loss of about 30 minutes or more of work in detailing my test and results. 
Many people who run into this error will not bother to submit a bug report, and
in fact, will probably just get frustrated and give up -- this is very bad. 
Perhaps the number of times this has occurred can be ascertained by examining
the server logs and look for a URL pattern that indicates a submission of Test
Data where a session had expired.

I understand if you want to keep the session timeout low.  But at a minimum,
the submitted data MUST NOT BE LOST, no matter what!

[Bug 18460] Taking too long to type Test Data results in information being lost

http://bugs.winehq.org/show_bug.cgi?id=18460

--- Comment #1 from Daniel Santos   2009-05-13 14:02:06 ---
addendum: Attempting to return via my browser's history resulted in a blank Add
Test Data form.

[Bug 18460] Taking too long to type Test Data results in information being lost

http://bugs.winehq.org/show_bug.cgi?id=18460

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from Ken Sharp   2009-05-14 08:36:18 ---
This is a fairly irritating problem.  Talking on IRC it seems it has caught a
few people out.

[Bug 18460] Taking too long to type Test Data results in information being lost

http://bugs.winehq.org/show_bug.cgi?id=18460

--- Comment #3 from Daniel Santos   2009-05-14 11:22:00 ---
I should add that this problem also promotes more shallow testing reports, as
the good ones will tend to be lost.

[Bug 18460] Taking too long to type Test Data results in information being lost

http://bugs.winehq.org/show_bug.cgi?id=18460

Alexander Nicolaysen Sørnes  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[e-mail]
         Resolution|                            |FIXED

--- Comment #4 from Alexander Nicolaysen Sørnes   2009-08-09 07:43:11 ---
Now users are shown a message telling them to log in and then refresh the page.
 I think that will do for now.

[Bug 18460] Taking too long to type Test Data results in information being lost

http://bugs.winehq.org/show_bug.cgi?id=18460

Alexander Nicolaysen Sørnes  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #5 from Alexander Nicolaysen Sørnes   2009-08-09 10:57:49 ---
closing