[Bug 28953] New: Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

Bug #: 28953
           Summary: Error when installing Surething CD/DVD Labeler
           Product: Wine
           Version: 1.2.3
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Created attachment 37224
  --> http://bugs.winehq.org/attachment.cgi?id=37224
Screenshot of the error on installing Surething

Installer stcd.exe encountered a serious problem and stops installing, but when
checking installed programs, it's in the list. It can be 'run', but when trying
to open a '.std' file it crashes.

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

[e-mail]  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
           Platform|x86                         |x86-64

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

Vitaliy Margolen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|major                       |normal

--- Comment #1 from Vitaliy Margolen  2011-10-31 08:30:42 CDT ---
Please upgrade to latest development version (wine-1.3.31) and try again. If
the problem persists, please attach complete terminal output as described here:
http://wiki.winehq.org/FAQ#get_log

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

--- Comment #2 from [e-mail]  2011-10-31 11:31:59 CDT ---
Created attachment 37228
  --> http://bugs.winehq.org/attachment.cgi?id=37228
Debug log

Installed newer version of WINE 1.3.31 as requested and tried installing again
and got the same result. Failed to install.

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #3 from Louis Lenders  2011-10-31 12:20:59 CDT ---
Do you have the same problems with the trial version from
https://www.surething.com/ST/Category.asp?CatCode=ST5_HOME ?

FYI: that one installs fine for me

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

--- Comment #4 from [e-mail]  2011-10-31 15:02:35 CDT ---
Why would I want the trial version when I've paid for the FULL version?

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

--- Comment #5 from [e-mail]  2011-10-31 15:16:23 CDT ---
I tried it... Uninstalled my full version and installed the trial....SAME
RESULT... crash on trying to load a .std file

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

--- Comment #6 from Austin English  2011-10-31 15:37:26 CDT ---
(In reply to comment #5)
> I tried it... Uninstalled my full version and installed the trial....SAME
> RESULT... crash on trying to load a .std file

Please use a fresh WINEPREFIX.

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

--- Comment #7 from [e-mail]  2011-10-31 15:49:33 CDT ---
Sorry to be a noob but does that mean a fresh bug report?

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

--- Comment #8 from Austin English  2011-10-31 20:04:52 CDT ---
(In reply to comment #7)
> Sorry to be a noob but does that mean a fresh bug report?

No, instead install the demo using:
$ WINEPREFIX=~/.winetmp wine setup.exe

that way it doesn't have the old settings/registry entries/etc. from the full
version.

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

--- Comment #9 from [e-mail]  2011-10-31 20:24:50 CDT ---
Got a problem, I'm running a 64bit Ubuntu...

wine: created the configuration directory '/home/peter/.winetmp'
fixme:storage:create_storagefile Storage share mode not implemented.
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
err:mscoree:LoadLibraryShim error reading registry key for installroot
fixme:iphlpapi:NotifyAddrChange (Handle 0x10ae8fc, overlapped 0x10ae8e0): stub
wine: configuration in '/home/peter/.winetmp' has been updated.
wine: cannot find L"C:\windows\system32\setup.exe"

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

--- Comment #10 from Rosanne DiMesio  2011-10-31 21:35:16 CDT ---
(In reply to comment #9)
> wine: cannot find L"C:\windows\system32\setup.exe"

You have to use the actual filename of the installer, which in the case of the
trial version is stcdeval.exe.

The trial installs fine here, but crashes when it tries to start the installed
app. Starting the app manually works, though the GUI doesn't display properly
and crashes when you try to do anything. Installing ie6 works around most of
the problems, though browsing for pictures still crashes the app.

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

--- Comment #11 from Austin English  2011-11-01 16:48:05 CDT ---
(In reply to comment #10)
> (In reply to comment #9)
> > wine: cannot find L"C:\windows\system32\setup.exe"
>
> You have to use the actual filename of the installer, which in the case of the
> trial version is stcdeval.exe.
>
> The trial installs fine here, but crashes when it tries to start the installed
> app. Starting the app manually works, though the GUI doesn't display properly
> and crashes when you try to do anything. Installing ie6 works around most of
> the problems, though browsing for pictures still crashes the app.

I filed bug 28967 for the initial crash. I'm hesitant to file a bug for that
second crash, since ie6 is installed, which brings with it a ton of native
dlls..

[Bug 28953] Error when installing Surething CD/DVD Labeler

http://bugs.winehq.org/show_bug.cgi?id=28953

--- Comment #12 from Austin English  2013-11-13 16:50:49 CST ---
This is your friendly reminder that there has been no bug activity for 2 years.
Is this still an issue in current (1.7.6 or newer) wine? If so, please attach
the terminal output in 1.7.6 (see http://wiki.winehq.org/FAQ#get_log).

[Bug 28953] Error when installing Surething CD/DVD Labeler

https://bugs.winehq.org/show_bug.cgi?id=28953

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #13 from Austin English  ---
Abandoned.

[Bug 28953] Error when installing Surething CD/DVD Labeler

https://bugs.winehq.org/show_bug.cgi?id=28953

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #14 from Austin English  ---
Closing.