http://bugs.winehq.org/show_bug.cgi?id=12975
Summary: outlook 2007 doesn't run after install Product: Wine Version: 0.9.61. Platform: PC OS/Version: Windows XP Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: josh@bermangroup.com
Created an attachment (id=12718) --> (http://bugs.winehq.org/attachment.cgi?id=12718) wine outlook.exe log
When following either of the directions found linked on the MS Office 2007 appdb site, although Office '07 installs, Outlook '07 fails to start, with no error message. After switching to WinXP emulation, the error message pops up: "Cannot start Microsoft Office Outlook". Attached is the log when run under XP emulation.
http://bugs.winehq.org/show_bug.cgi?id=12975
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #12718|application/octet-stream |text/plain mime type| | Attachment #12718|outlook log |outlook_log.txt filename| |
http://bugs.winehq.org/show_bug.cgi?id=12975
Lei Zhang thestig@google.com changed:
What |Removed |Added ---------------------------------------------------------------------------- OS/Version|Windows XP |other
--- Comment #1 from Lei Zhang thestig@google.com 2008-05-07 20:33:55 --- Can you make sure you're not affected by this?
http://wiki.winehq.org/PreloaderPageZeroProblem
http://bugs.winehq.org/show_bug.cgi?id=12975
Chad Sikorra chad.sikorra@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Ever Confirmed|0 |1
--- Comment #2 from Chad Sikorra chad.sikorra@gmail.com 2008-05-29 14:30:40 --- *** This bug has been confirmed by popular vote. ***
http://bugs.winehq.org/show_bug.cgi?id=12975
Chad Sikorra chad.sikorra@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |chad.sikorra@gmail.com
--- Comment #3 from Chad Sikorra chad.sikorra@gmail.com 2008-06-14 20:37:18 --- It looks like Outlook 2007 (2003 as well, last time I checked) has the same issue from bug 7342 which affects Outlook 97. At least it seems to be the same issue because it's the same error message.
http://bugs.winehq.org/show_bug.cgi?id=12975
Matt Finnicum MattFinn@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |MattFinn@gmail.com Version|0.9.61. |1.1.0
--- Comment #4 from Matt Finnicum MattFinn@gmail.com 2008-06-30 17:57:06 --- It might be the same bug as bug 7342, but I don't know for sure and this one talks about 2007.
This is all the output I get before the message:
$ wine OUTLOOK.EXE fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 err:ole:CoCreateInstance apartment not initialised fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:advapi:RegisterTraceGuidsW 0x38ee62e8 0x451388 0x451390 14 0x4513f0 (null) (null) 0x4513a0
It's on wine 1.1.0, and with a fresh install of wine and "winetricks msxml3 dotnet20 gdiplus riched20 riched30 vcrun2005sp1". Office 2007 Pro, winver set to XP.
http://bugs.winehq.org/show_bug.cgi?id=12975
James Hawkins truiken@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|1.1.0 |0.9.61.
--- Comment #5 from James Hawkins truiken@gmail.com 2008-06-30 20:43:18 --- Don't change the original reported version.
http://bugs.winehq.org/show_bug.cgi?id=12975
Nicolas Wälti nicolas@waelti.net changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |nicolas@waelti.net
--- Comment #6 from Nicolas Wälti nicolas@waelti.net 2008-07-14 14:04:26 --- This is my current output:
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 err:ole:CoCreateInstance apartment not initialised fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:mscoree:GetRequestedRuntimeInfo ((null), L"v2.0.0", (null), 0x00000000, 0x00000051, (nil), 0x00000000, (nil), 0x32f57c, 0x0000001e, 0x32f574) stub fixme:mscoree:GetCORVersion (0x32f57c, 30, 0x32f574): semi-stub! fixme:ntdll:server_ioctl_file Unsupported ioctl 24000 (device=2 access=1 func=0 method=0) fixme:advapi:GetCurrentHwProfileW (0x32e17c) fixme:msi:MsiGetFeatureUsageW L"{91120000-0030-0000-0000-0000000FF1CE}" L"OfficeCoreRDC" 0x32e2f8 (nil) fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:advapi:RegisterTraceGuidsW 0x38ee62e8 0x440bd0 0x440bd8 14 0x440c38 (null) (null) 0x440be8
http://bugs.winehq.org/show_bug.cgi?id=12975
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |austinenglish@gmail.com
--- Comment #7 from Austin English austinenglish@gmail.com 2008-09-09 21:04:25 --- Still present in git.
http://bugs.winehq.org/show_bug.cgi?id=12975
Steven Edwards winehacker@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |winehacker@gmail.com
http://bugs.winehq.org/show_bug.cgi?id=12975
--- Comment #8 from Steven Edwards winehacker@gmail.com 2008-09-13 19:18:46 --- Created an attachment (id=16087) --> (http://bugs.winehq.org/attachment.cgi?id=16087) Bordeaux Outlook Hack
This should let you run any version of Outlook with Wine 1.0->1.1.4 and higher
My developers tell me:
The "right way" to fix it is probably to make the mapping NOACCESS initially, and clear the VPROT_COMMITTED flag then catch the first fault on it, map the page properly and set VPROT_COMMITTED.
We are not sure how long it will take so we have not started on the "proper" solution yet.
http://bugs.winehq.org/show_bug.cgi?id=12975
--- Comment #9 from Austin English austinenglish@gmail.com 2008-09-13 22:09:51 --- (In reply to comment #8)
Created an attachment (id=16087)
--> (http://bugs.winehq.org/attachment.cgi?id=16087) [details]
Bordeaux Outlook Hack
This should let you run any version of Outlook with Wine 1.0->1.1.4 and higher
My developers tell me:
The "right way" to fix it is probably to make the mapping NOACCESS initially, and clear the VPROT_COMMITTED flag then catch the first fault on it, map the page properly and set VPROT_COMMITTED.
We are not sure how long it will take so we have not started on the "proper" solution yet.
No go here:
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:msimtf:DllGetClassObject ({c1ee01f2-b3b6-4a6a-9ddd-e988c088ec82} {00000001-0000-0000-c000-000000000046} 0x33f924) err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111 err:ole:CoGetClassObject no class object {c1ee01f2-b3b6-4a6a-9ddd-e988c088ec82} could be created for context 0x1 fixme:msimtf:DllCanUnloadNow () err:ole:CoCreateInstance apartment not initialised fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:ole:CoSuspendClassObjects fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
Then a message box saying:
'Cannot start Microsoft Office Outlook. Cannot initialize Microsoft Office shared utilities. Restart your computer or reinstall Microsoft Office Outlook.'
Note, I've got the Enterprise edition, which had some installer differences, and may be different here as well...
http://bugs.winehq.org/show_bug.cgi?id=12975
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Keywords| |patch
http://bugs.winehq.org/show_bug.cgi?id=12975
--- Comment #10 from Austin English austinenglish@gmail.com 2008-09-14 20:01:52 --- Created an attachment (id=16100) --> (http://bugs.winehq.org/attachment.cgi?id=16100) crossover outlook hack
Steven sent me this patch via e-mail. With this patch, outlook launches, but has a few more bugs. Notably, the splash screen doesn't go away, so you have to move the wizard screen. Second, I tried without configuring an e-mail account and it crashed after the wizard. Haven't tried with configuring one yet...
http://bugs.winehq.org/show_bug.cgi?id=12975
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |15291
http://bugs.winehq.org/show_bug.cgi?id=12975
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks|15291 |
http://bugs.winehq.org/show_bug.cgi?id=12975
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |15291
--- Comment #11 from Austin English austinenglish@gmail.com 2008-09-14 22:09:42 --- Not sure why that got removed...
http://bugs.winehq.org/show_bug.cgi?id=12975
--- Comment #12 from Nicolas Wälti nicolas@waelti.net 2008-09-24 01:46:41 --- I've tried with the crossover hack. Outlook starts its wizard fine and we're able to configure a mail account (even tought Exchange cannot find the server (not resolvable), I've tried with pop3... Once the wizard finishes, I still get: Microsoft Outlook encountered a problem and needs to close...
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:msimtf:DllGetClassObject ({c1ee01f2-b3b6-4a6a-9ddd-e988c088ec82} {00000001-0000-0000-c000-000000000046} 0x32f924) err:ole:apartment_getclassobject DllGetClassObject returned error 0x80040111 err:ole:CoGetClassObject no class object {c1ee01f2-b3b6-4a6a-9ddd-e988c088ec82} could be created for context 0x1 fixme:msimtf:DllCanUnloadNow () err:ole:CoCreateInstance apartment not initialised fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:advapi:RegisterTraceGuidsW 0x38ee62e8 0x450bc0 0x450bc8 14 0x450c28 (null) (null) 0x450bd8 fixme:process:SetProcessShutdownParameters (00000180, 00000000): partial stub. fixme:advapi:RegisterEventSourceA ((null),"Outlook"): stub fixme:advapi:RegisterEventSourceW (L"",L"Outlook"): stub fixme:advapi:RegisterEventSourceA ((null),"Outlook"): stub fixme:advapi:RegisterEventSourceW (L"",L"Outlook"): stub ALSA lib ../../../src/pcm/pcm.c:6617:(snd_pcm_slave_conf) unknown format unchanged ALSA lib ../../../src/pcm/pcm.c:6617:(snd_pcm_slave_conf) unknown format unchanged err:animate:ANIMATE_WindowProc unknown msg 0410 wp=00000000 lp=00000000 fixme:advapi:CreatePrivateObjectSecurity (nil) (nil) 0x32f5d0 0 0x348 0x3917f380 - stub fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:advapi:CreatePrivateObjectSecurity (nil) (nil) 0x32f61c 0 0x628 0x3917f380 - stub wine: Call from 0x7b845270 to unimplemented function rpcrt4.dll.I_RpcExceptionFilter, aborting fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Sessions"): stub fixme:advapi:ReportEventW (0xcafe4242,0x0001,0x0000,0x00001b59,(nil),0x0006,0x00000000,0x32cc98,(nil)): stub err:eventlog:ReportEventW L"6" err:eventlog:ReportEventW L"Microsoft Office Outlook" err:eventlog:ReportEventW L"12.0.4518.1014" err:eventlog:ReportEventW L"12.0.4518.1014" err:eventlog:ReportEventW L"3" err:eventlog:ReportEventW L"0" fixme:advapi:DeregisterEventSource (0xcafe4242) stub fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:imm:ImmDisableIME (-1): stub fixme:powrprof:DllMain (0x7e0c0000, 1, (nil)) not fully implemented fixme:ntdll:NtPowerInformation Unimplemented NtPowerInformation action: 11 fixme:thread:NtQueryInformationThread Cannot get kerneltime or usertime of other threads fixme:thread:NtQueryInformationThread info class 9 not supported yet fixme:thread:NtQueryInformationThread info class 9 not supported yet fixme:thread:NtQueryInformationThread info class 9 not supported yet fixme:thread:NtQueryInformationThread info class 9 not supported yet fixme:thread:NtQueryInformationThread info class 9 not supported yet fixme:thread:NtQueryInformationThread info class 9 not supported yet fixme:thread:NtQueryInformationThread info class 9 not supported yet fixme:powrprof:DllMain (0x7e0c0000, 0, (nil)) not fully implemented fixme:wininet:InternetGetConnectedState always returning LAN connection. fixme:wininet:InternetGetConnectedState always returning LAN connection. fixme:wininet:InternetGetConnectedState always returning LAN connection. fixme:heap:HeapSetInformation 0x110000 1 (nil) 0 fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Diagnostics"): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x000000c9,(nil),0x0000,0x00000000,0x604000,(nil)): stub fixme:advapi:DeregisterEventSource (0xcafe4242) stub fixme:advapi:OpenEventLogW ((null),L"Application") stub fixme:advapi:CloseEventLog (0xcafe4242) stub fixme:advapi:OpenEventLogW ((null),L"System") stub fixme:advapi:CloseEventLog (0xcafe4242) stub fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub! fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Diagnostics"): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x000000d5,(nil),0x0000,0x00000000,0x604000,(nil)): stub fixme:advapi:DeregisterEventSource (0xcafe4242) stub fixme:advapi:OpenEventLogW ((null),L"Microsoft Office 12 Sessions") stub fixme:advapi:ReadEventLogW (0xcafe4242,0x00000009,0x00000000,0x930000,0x0007d000,0x33fdc4,0x33fdcc) stub fixme:advapi:CloseEventLog (0xcafe4242) stub fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Diagnostics"): stub fixme:advapi:ReportEventW (0xcafe4242,0x0001,0x0000,0x00000140,(nil),0x0002,0x00000000,0x649010,(nil)): stub err:eventlog:ReportEventW L"2kgl" err:eventlog:ReportEventW L"N/A" fixme:advapi:DeregisterEventSource (0xcafe4242) stub fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Diagnostics"): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x000000cd,(nil),0x0000,0x00000000,0x604000,(nil)): stub fixme:advapi:DeregisterEventSource (0xcafe4242) stub fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Diagnostics"): stub fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x000003e7,(nil),0x0000,0x00000000,0x604000,(nil)): stub fixme:advapi:DeregisterEventSource (0xcafe4242) stub fixme:reg:GetNativeSystemInfo (0x33fddc) using GetSystemInfo() fixme:powrprof:DllMain (0x7e060000, 1, (nil)) not fully implemented fixme:ntdll:NtPowerInformation Unimplemented NtPowerInformation action: 11 fixme:powrprof:DllMain (0x7e060000, 0, (nil)) not fully implemented fixme:netapi32:NetGetJoinInformation Stub (null) 0x33fe04 0x33fdf8 fixme:advapi:CheckTokenMembership ((nil) 0x13f1a8 0x33fde0) stub! fixme:advapi:CheckTokenMembership ((nil) 0x13f1a8 0x33fde0) stub! fixme:reg:GetNativeSystemInfo (0x33fc5c) using GetSystemInfo() fixme:powrprof:DllMain (0x7dfb0000, 1, (nil)) not fully implemented fixme:ntdll:NtPowerInformation Unimplemented NtPowerInformation action: 11 fixme:powrprof:DllMain (0x7dfb0000, 0, (nil)) not fully implemented fixme:netapi32:NetGetJoinInformation Stub (null) 0x33fc84 0x33fc78 fixme:advapi:CheckTokenMembership ((nil) 0x1477e0 0x33fc60) stub! fixme:advapi:CheckTokenMembership ((nil) 0x1477e0 0x33fc60) stub!
:(
http://bugs.winehq.org/show_bug.cgi?id=12975
--- Comment #13 from Dmitry Timoshkov dmitry@codeweavers.com 2008-09-24 09:38:28 --- Crossover hacks are not supposed to work in Wine, especially not as a supported feature via Wine bugzilla.
Please do not PASTE logs and back traces, (attach them instead).
http://bugs.winehq.org/show_bug.cgi?id=12975
--- Comment #14 from Dmitry Timoshkov dmitry@codeweavers.com 2009-02-10 23:19:14 --- Also looks like Steven got confused for which version of Outlook that hack has been created and under which conditions it should be used.
http://bugs.winehq.org/show_bug.cgi?id=12975
Wylda wylda@volny.cz changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |wylda@volny.cz
--- Comment #15 from Wylda wylda@volny.cz 2009-06-01 03:13:24 --- Still present in wine 1.1.22. Can i help somehow - testing, logs?
http://bugs.winehq.org/show_bug.cgi?id=12975
Nikolay Sivov bunglehead@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |ntdll
http://bugs.winehq.org/show_bug.cgi?id=12975
--- Comment #16 from Austin English austinenglish@gmail.com 2010-05-08 17:50:31 --- Still present.
http://bugs.winehq.org/show_bug.cgi?id=12975
Bruno Jesus 00cpxxx@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |00cpxxx@gmail.com
--- Comment #17 from Bruno Jesus 00cpxxx@gmail.com 2011-10-04 18:09:20 CDT --- Still present in 1.3.29?
http://bugs.winehq.org/show_bug.cgi?id=12975
--- Comment #18 from Wylda wylda@volny.cz 2011-12-03 06:37:44 CST --- Created attachment 37764 --> http://bugs.winehq.org/attachment.cgi?id=37764 Console log from 1.3.34
Still present in 1.3.34, maybe gets further than was originally reported.
When OUTLOOK.EXE is run, it shows wizard for setting up an email account. I chose something like "use Outlook without email account" and since then i'm told something like "Microsoft Office Outlook can't be run. Outlook's window could not be opened". (freely translated from Czech message box).
http://bugs.winehq.org/show_bug.cgi?id=12975
--- Comment #19 from Hans Leidekker hans@meelstraat.net 2012-05-11 02:28:26 CDT --- Outlook 2007 should run on current Wine if you set a native override for riched20. Please try again.
http://bugs.winehq.org/show_bug.cgi?id=12975
Hans Leidekker hans@meelstraat.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED
--- Comment #20 from Hans Leidekker hans@meelstraat.net 2012-05-14 02:20:41 CDT --- Based on the test report from bug 15292 I'll close this as fixed.
http://bugs.winehq.org/show_bug.cgi?id=12975
Alexandre Julliard julliard@winehq.org changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #21 from Alexandre Julliard julliard@winehq.org 2012-05-25 13:42:04 CDT --- Closing bugs fixed in 1.5.5.
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