http://bugs.winehq.org/show_bug.cgi?id=17508
Summary: Adobe Photoshop CS2 won't install Product: Wine Version: 1.1.15 Platform: PC-x86-64 OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: mazin@aztekera.com
I am using Wine 1.1.15 from Ritchie's Ubuntu repository on Ubuntu-amd64.
I cannot get Adobe Photoshop CS2 to install. It get stuck on the setup screen where it asks for the user's name and serial number:
"The following information must be entered before installation ..."
If I fill in the name and organization fields and choose "Install 30-day trial version", the next screen tells me that "0 This is not a valid serial number..."
If I actually type in a serial number, it will tell me that "######### This is not a valid serial number..."
So, I cannot install with a serial number, and I cannot install the trial either. I downgraded to ubuntu~1.0.1 and still had this problem.
http://bugs.winehq.org/show_bug.cgi?id=17508
--- Comment #1 from Austin English austinenglish@gmail.com 2009-02-22 21:34:09 --- Did you install corefonts first?
http://bugs.winehq.org/show_bug.cgi?id=17508
Dan Kegel dank@kegel.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |dank@kegel.com
--- Comment #2 from Dan Kegel dank@kegel.com 2009-02-23 06:08:10 --- Heh. This always trips me up. I bet you hit bug 15680. It's a bug in the photoshop installer itself.
The installer text is wrong, don't put in a serial, but do put in name and organization.
http://bugs.winehq.org/show_bug.cgi?id=17508
--- Comment #3 from Mazin Karas mazin@aztekera.com 2009-02-23 15:12:43 --- Created an attachment (id=19620) --> (http://bugs.winehq.org/attachment.cgi?id=19620) Photoshop CS2 Installer - Trial or Serial Number selection
http://bugs.winehq.org/show_bug.cgi?id=17508
--- Comment #4 from Mazin Karas mazin@aztekera.com 2009-02-23 15:13:18 --- Created an attachment (id=19621) --> (http://bugs.winehq.org/attachment.cgi?id=19621) Photoshop CS2 Installer - Invalid Serial Number
This shows what happens when I try to choose trial.
http://bugs.winehq.org/show_bug.cgi?id=17508
--- Comment #5 from Mazin Karas mazin@aztekera.com 2009-02-23 15:16:31 --- Thanks for the comments. The bug that Kegel refers to appears to be similar to mine, but the resolution does not seem to work.
If I understand correctly, I have three options after I fill out both username and serial number:
* Choose Trial * Choose Serial Number and leave the field blank * Choose Serial Number and type in my serial number
Resulting in:
* Trial: Tells me that "0" is an invalid serial number. * no serial number: Tells me that a serial number is required. * serial number: Tells me that the serial number is invalid.
There seems to be a bug in which selecting "Trial" does not cause the installer to actually install a trial, but instead tries to check the (blank) serial number. My attachments show the steps that result in this "Trial" bug.
http://bugs.winehq.org/show_bug.cgi?id=17508
Scott Ritchie scott@open-vote.org changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |scott@open-vote.org
--- Comment #6 from Scott Ritchie scott@open-vote.org 2009-05-14 22:43:25 --- Hey, did you try putting in something for organization as well as name while installing the trial (but leaving serial number blank)?
http://bugs.winehq.org/show_bug.cgi?id=17508
Denis Bergeron denis.b.bergeron@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |denis.b.bergeron@gmail.com
--- Comment #7 from Denis Bergeron denis.b.bergeron@gmail.com 2009-06-02 20:39:51 --- Ubuntu 9.04 with wine 1.1.22 I CS2 install crash with this message : Unhandled page fault on read acces to 0x00000020 at adress 0x7e3bddf2
This is on my HP Laptop tx1270 Amd64X2 turion but the install worked on my other computer HP Pavillon AMD63X2 but with Wine 1.0.1
http://bugs.winehq.org/show_bug.cgi?id=17508
--- Comment #8 from Ken Sharp kennybobs@o2.co.uk 2009-06-05 15:47:16 --- (In reply to comment #7)
Ubuntu 9.04 with wine 1.1.22 I CS2 install crash with this message : Unhandled page fault on read acces to 0x00000020 at adress 0x7e3bddf2
That is quite clearly a different bug.
http://bugs.winehq.org/show_bug.cgi?id=17508
Ken Sharp kennybobs@o2.co.uk changed:
What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download
http://bugs.winehq.org/show_bug.cgi?id=17508
Bruno Jesus 00cpxxx@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED CC| |00cpxxx@gmail.com Resolution| |FIXED
--- Comment #9 from Bruno Jesus 00cpxxx@gmail.com 2012-02-05 22:44:25 CST --- This has been fixed for a while now. I remember testing other Photoshop CS2 bugs and there was nothing wrong with the installation process, I also retested in 1.4-rc2.
http://bugs.winehq.org/show_bug.cgi?id=17508
Alexandre Julliard julliard@winehq.org changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #10 from Alexandre Julliard julliard@winehq.org 2012-02-11 13:52:27 CST --- Closing bugs fixed in 1.4-rc3.
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