https://bugs.winehq.org/show_bug.cgi?id=57864
Bug ID: 57864 Summary: Ampero 2 editor does not run in wine Product: Wine Version: 10.0 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: critical Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: neurofire80@gmail.com Distribution: ---
Created attachment 78085 --> https://bugs.winehq.org/attachment.cgi?id=78085 Error message for Ampero 2 editor in wine
Hotone Ampero 2 editor crashes upon running the application in wine. Specifically, the application opens when the device is not plugged in, without errors (it just says device not plugged in). However, when launched with the device plugged in, after the loading screen as it appears to connect with the usb device, it crashes. I have attached the terminal output when I attempt to run at the CLI.
It is an application to control a usb audio device (guitar multi-effects pedal). Previous iterations of the software and device have worked in wine for me with the same PC and OS (Manjaro i3 running kernel 6.12.12). My PC is a Ryzen 7 7800X3D with 128GB RAM.
I have Microsoft Visual C++ 2015-2022 (14.42) installed. Wine is 10.0.
The application runs fine in Windows.
https://bugs.winehq.org/show_bug.cgi?id=57864
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Severity|critical |normal
--- Comment #1 from Austin English austinenglish@gmail.com --- Not critical.
https://bugs.winehq.org/show_bug.cgi?id=57864
--- Comment #2 from Rafał Mużyło galtgendo@o2.pl ---
Previous iterations of the software and device have worked in wine for me with the same PC and OS
Clarify: was the problem triggered by a change in wine or the mentioned program ?
Neither winmm nor winealsa.drv have been touched in a few months, so that's a significant delay to notice a nearly trivial to trigger crash...
Unless the multimedia angle is just a red herring and the problem lies deeper...
https://bugs.winehq.org/show_bug.cgi?id=57864
--- Comment #3 from neurofire80@gmail.com --- (In reply to Rafał Mużyło from comment #2)
Previous iterations of the software and device have worked in wine for me with the same PC and OS
Clarify: was the problem triggered by a change in wine or the mentioned program ?
Neither winmm nor winealsa.drv have been touched in a few months, so that's a significant delay to notice a nearly trivial to trigger crash...
Unless the multimedia angle is just a red herring and the problem lies deeper...
Apologies for not being clearer. Both the hardware device and the software are new for me. There was an effects pedal called Ampero and its software was Ampero Editor. That worked fine under wine for me until recently, and now the device is bricked. That happened during a device firmware update using the same software (using wine), and I don't know what that was due to, wine or something else like hardware failure, but basically data transfer during the update kept being interrupted at '37%'.
So I went and bought Ampero 2, which is the next gen pedal, and tried using the Ampero 2 Editor to interface with it using wine. As mentioned, if the device isn't plugged in, Ampero 2 Editor shows the loading screen fine and says device isn't connected. When the device is connected, it crashes. So it sounds like a USB data transfer problem to me.
The same Ampero 2 uses USB-C to connect to my PC as a USB audio device and also does USB MIDI through the same port. I haven't tried interacting with it through USB-MIDI, but it works well as a USB-audio device on a day-to-day basis and I have it set up with Wire Plumber to be the primary audio output device when plugged in. I also record guitar through the same USB-C using Ardour 8 as DAW.
Here's the link for the software - Under Multi-Effects > Ampero II > Ampero II Software for Windows 1.1.1
https://www.hotone.com/support/3
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