[Bug 25178] New: Animas insulin pump

http://bugs.winehq.org/show_bug.cgi?id=25178

Summary: Animas insulin pump
           Product: Wine
           Version: unspecified
          Platform: All
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: ntdll
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Hello,
The "Ezmanager Desktop" for Animas Insulin pump gives the following error when
launching.  The program does not run, I am new and I am happy to assist you to
fix this, please let me know if I can be of any assistance.
Regards Darren

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|ntdll                       |-unknown
            Summary|Animas insulin pump         |Animas insulin pump doesn't
                   |                            |run

--- Comment #1 from Jeff Zaroyko  2010-11-14 19:09:04 CST ---
Please select your `wine --version` from the version field.  
wine-1.3.7 is the most recent development version you can test with.

Please attach terminal output as a text file:
http://wiki.winehq.org/FAQ#get_log

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #2 from Darren Murphy  2010-11-14 19:43:33 CST ---
Hello,
Thank you for very prompt reply, I have tried to get the log that you requested
but I cannot seem to reproduct the log.txt.  I am sorry for the inconvenience
but can you assist me further to obtain this log.

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #3 from Darren Murphy  2010-11-14 19:44:49 CST ---
Also my wine version is 1.2 should I upgrade and see if it fixes

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

Andrew Nguyen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|unspecified                 |1.2

--- Comment #4 from Andrew Nguyen  2010-11-14 21:43:30 CST ---
(In reply to comment #2)
> Hello,
> Thank you for very prompt reply, I have tried to get the log that you requested
> but I cannot seem to reproduct the log.txt.  I am sorry for the inconvenience
> but can you assist me further to obtain this log.

What exactly is unclear in the FAQ instructions?

(In reply to comment #3)
> Also my wine version is 1.2 should I upgrade and see if it fixes

Please feel free to retest the application with the latest development version
of Wine (1.3.7).

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #5 from Darren Murphy  2010-11-14 23:13:24 CST ---
I tried the terminal commands listed but no log.txt appears, do you still want
me to do this or not?

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Platform|All                         |Other

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #6 from Darren Murphy  2010-11-15 13:12:29 CST ---
(In reply to comment #5)
> I tried the terminal commands listed but no log.txt appears, it is blank, what now please?

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #7 from Andrew Nguyen  2010-11-15 14:19:52 CST ---
(In reply to comment #5)
> I tried the terminal commands listed but no log.txt appears, do you still want
> me to do this or not?

You should be more specific about what did not work. A full transcript of the
terminal session would be helpful. You cannot use the terminal commands in the
FAQ as-is, as they are simply a representative example, and you have to write
the appropriate paths and application names that apply to the Animas insulin
pump application.

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #8 from Andrew Nguyen  2010-11-15 14:20:20 CST ---
Also, is there a download for this application?

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #9 from Darren Murphy  2010-11-15 19:11:14 CST ---
Thats a good point, please see the commands I used below:
cd ~/.wine/drive_c/EZMPI
wine exManager.exe &> log.txt
I have realized that I placed a wrong piece in it, sorry please see the log.txt
below.  There is no download that I know of but I will try to find something
that may help us.

Log.txt
fixme:process:SetProcessShutdownParameters (00000280, 00000001): partial stub.
fixme:ole:CoInitializeSecurity (0x535eb8,-1,(nil),(nil),6,2,(nil),12352,(nil))
- stub!
fixme:ole:CoResumeClassObjects stub
fixme:exec:SHELL_execute flags ignored: 0x00000100
fixme:advapi:RegisterEventSourceW ((null),L"gupdate"): stub
fixme:advapi:ReportEventW
(0xcafe4242,0x0004,0x0000,0x00000000,(nil),0x0001,0x00000000,0x94e7b8,(nil)):
stub
fixme:advapi:DeregisterEventSource (0xcafe4242) stub
fixme:process:SetProcessShutdownParameters (00000280, 00000001): partial stub.
fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),6,2,(nil),64,(nil)) -
stub!
fixme:advapi:LsaOpenPolicy ((null),0x33f0c4,0x00000001,0x33f0e0) stub
fixme:advapi:LsaClose (0xcafe) stub
wine: cannot find L"C:\windows\system32\exManager.exe"

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #10 from Darren Murphy  2010-11-15 19:13:21 CST ---
Created an attachment (id=31969)
 --> (http://bugs.winehq.org/attachment.cgi?id=31969)
Log.txt

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #11 from Andrew Nguyen  2010-11-15 21:33:14 CST ---
(In reply to comment #9)
> wine: cannot find L"C:\windows\system32\exManager.exe"

Are you sure that exManager.exe is the correct executable name of the
application?

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #12 from Darren Murphy  2010-11-15 21:44:59 CST ---
Created an attachment (id=31971)
 --> (http://bugs.winehq.org/attachment.cgi?id=31971)
Log.txt

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #13 from Darren Murphy  2010-11-15 21:46:15 CST ---
(In reply to comment #12)
> Created an attachment (id=31971)

--> (http://bugs.winehq.org/attachment.cgi?id=31971) [details]
> Log.txt

I very very much apologize I checked the properties of the icon and it leads to
the following file, sorry.

cd ~/.wine/drive_c/windows/command
wine start.exe &> log.txt

Please see attached log

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

Andrew Nguyen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |INVALID

--- Comment #14 from Andrew Nguyen  2010-11-16 02:08:48 CST ---
(In reply to comment #13)
> I very very much apologize I checked the properties of the icon and it leads to
> the following file, sorry.
>
> cd ~/.wine/drive_c/windows/command
> wine start.exe &> log.txt
>
> Please see attached log

That's not the right thing to execute; you've only obtained the start.exe usage
help message. I'm afraid bugzilla isn't the right place to help you figure out
how to correctly use Wine, and you should use end-user support resources like
the Wine forum to obtain help. I'm marking this bug invalid; feel free to
reopen once you've attached a proper log.

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

--- Comment #15 from Darren Murphy  2010-11-16 02:25:17 CST ---
(In reply to comment #14)
> (In reply to comment #13)
> > I very very much apologize I checked the properties of the icon and it leads to
> > the following file, sorry.
> >
> > cd ~/.wine/drive_c/windows/command
> > wine start.exe &> log.txt
> >
> > Please see attached log
>
> That's not the right thing to execute; you've only obtained the start.exe usage
> help message. I'm afraid bugzilla isn't the right place to help you figure out
> how to correctly use Wine, and you should use end-user support resources like
> the Wine forum to obtain help. I'm marking this bug invalid; feel free to
> reopen once you've attached a proper log.

I am sorry but this is the first time I have done this and I am not 100% sure
how to give you what you need.  This seems like a very complicated process and
I think Im out of my depth, so I'll have to try another method other than wine
to help me solve my problem.
Thanks for your help and all the best for the future

[Bug 25178] Animas insulin pump doesn't run

http://bugs.winehq.org/show_bug.cgi?id=25178

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #16 from Dmitry Timoshkov  2010-11-16 04:40:53 CST ---
Closing invalid.