[Bug 37986] New: Heroes of the Storm crashes

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wine-bugs＠winehq.org

31 Jan 2015 31 Jan '15

1:15 p.m.

https://bugs.winehq.org/show_bug.cgi?id=37986

Bug ID: 37986 Summary: Heroes of the Storm crashes Product: Wine Version: unspecified Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: der_billyboy@hotmail.com Distribution: ---

Created attachment 50613 --> https://bugs.winehq.org/attachment.cgi?id=50613 Crash.log

The game randomly crashes, mostly on loading a map and syncing with server.

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wine-bugs＠winehq.org

31 Jan 31 Jan

1:17 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #1 from DarkMan der_billyboy@hotmail.com --- Created attachment 50614 --> https://bugs.winehq.org/attachment.cgi?id=50614 Graphics-Config

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wine-bugs＠winehq.org

1:17 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #2 from DarkMan der_billyboy@hotmail.com --- Created attachment 50615 --> https://bugs.winehq.org/attachment.cgi?id=50615 NGDP

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wine-bugs＠winehq.org

1:18 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #3 from DarkMan der_billyboy@hotmail.com --- Created attachment 50616 --> https://bugs.winehq.org/attachment.cgi?id=50616 Crash-Variables

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wine-bugs＠winehq.org

1:19 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #4 from DarkMan der_billyboy@hotmail.com --- Created attachment 50617 --> https://bugs.winehq.org/attachment.cgi?id=50617 Crash-Streaming

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wine-bugs＠winehq.org

1:20 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #5 from DarkMan der_billyboy@hotmail.com --- If also needed i could provide Wine debug output.

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wine-bugs＠winehq.org

1:38 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

DarkMan der_billyboy@hotmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |1.7.35

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wine-bugs＠winehq.org

1 Feb 1 Feb

2:21 a.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

Virusboy virusboy286@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |virusboy286@gmail.com

--- Comment #6 from Virusboy virusboy286@gmail.com --- Ill need hardware specs included with that wine debug output.

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wine-bugs＠winehq.org

10:33 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #7 from DarkMan der_billyboy@hotmail.com --- Created attachment 50626 --> https://bugs.winehq.org/attachment.cgi?id=50626 SystemInfo

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wine-bugs＠winehq.org

10:49 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #8 from DarkMan der_billyboy@hotmail.com --- Created attachment 50627 --> https://bugs.winehq.org/attachment.cgi?id=50627 WineDebug

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wine-bugs＠winehq.org

11 Feb 11 Feb

1:12 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #9 from DarkMan der_billyboy@hotmail.com --- So? Whats up? Provided the logs...

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wine-bugs＠winehq.org

5:10 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

Matteo Bruni matteo.mystral@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |matteo.mystral@gmail.com

--- Comment #10 from Matteo Bruni matteo.mystral@gmail.com --- Are you running the game with UseGLSL = disabled? Please retry with the default setting if that's the case.

Do you get any backtrace in the terminal after the crash? I guess the crash might be caught by the game, in that case please check if there is any .dmp file somewhere (possibly in the same directory the crash.log file you uploaded was from).

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wine-bugs＠winehq.org

2 Mar 2 Mar

11:24 a.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

DarkMan der_billyboy@hotmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Hardware|x86 |x86-64

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wine-bugs＠winehq.org

11:29 a.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #11 from DarkMan der_billyboy@hotmail.com --- Created attachment 50921 --> https://bugs.winehq.org/attachment.cgi?id=50921 Error Dump

This is a Error dump...

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wine-bugs＠winehq.org

11:30 a.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #12 from DarkMan der_billyboy@hotmail.com --- Here is a Crash DMP... File is to big for Bugzilla...

http://www.filedropper.com/2015-01-30172307darkworldb33684crash

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wine-bugs＠winehq.org

11:31 a.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #13 from DarkMan der_billyboy@hotmail.com --- P.S. I saw an out of memory Title onthe Wine Debug Window lately.

RAM seems not to be freed after a game round ends...only grows up.

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wine-bugs＠winehq.org

17 Mar 17 Mar

3:21 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #14 from DarkMan der_billyboy@hotmail.com --- No one Cares?

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wine-bugs＠winehq.org

4:27 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

--- Comment #15 from Matteo Bruni matteo.mystral@gmail.com --- The dump you attached didn't really help unfortunately. Actually, it's only useful if you generate a backtrace from it with the same Wine build which you were using at the time of the crash. So if you get the game to crash again you could run "wine winedbg file.dmp" (where "file.dmp" is the name of the new dump), then put the commands "info exception" and "bt" into winedbg and attach the output.

That said, if the game is running out of addressing space as you mention in comment 13 there isn't much we can do. You could try to set the large address aware flag on the game executable with one of the tools you can find on the internet, if it isn't already set. Another thing you could try is to lower the amount of video memory reported to the game via the VideoMemorySize registry key (see http://wiki.winehq.org/UsefulRegistryKeys).

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wine-bugs＠winehq.org

20 Apr 20 Apr

9:38 a.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

Luke Bratch luke@bratch.co.uk changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |luke@bratch.co.uk

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wine-bugs＠winehq.org

5 May 5 May

5:08 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

Simon Körner winehq@lubiland.de changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |winehq@lubiland.de

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wine-bugs＠winehq.org

3 Oct 3 Oct

6:36 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

adrussel@hotmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |adrussel@hotmail.com

--- Comment #16 from adrussel@hotmail.com --- Game crashes for me, too. Wine version 1.7.48. I have a log (stderr and stdout) with WINEDEBUG=+relay, but it's so many GB I can't figure out where to upload it, and it's not immediate what portion of the log is relevant.

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wine-bugs＠winehq.org

10:55 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

Simon Körner winehq@lubiland.de changed:

What |Removed |Added ---------------------------------------------------------------------------- CC|winehq@lubiland.de |

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wine-bugs＠winehq.org

22 Oct 22 Oct

9:07 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

Christoph Korn christoph.korn@posteo.de changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |christoph.korn@posteo.de

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wine-bugs＠winehq.org

16 May 16 May

9:41 a.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

vartaghan@hotmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |vartaghan@hotmail.com

--- Comment #17 from vartaghan@hotmail.com --- This bug is still present in Wine 1.9.9.

Using Debian Jessie, Kernel 3.16.0.4, Nvidia proprietary drivers.

The crash happens on either 64 and 32 bits version of the game.

Game graphic presets : High

Game performance (after crash): 21 FPS GPU: 0C Mem: 0Mb (but the game is still responsive) ping: 0ms

It seems the game just cannot sync with the server either in game or during map loading.

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wine-bugs＠winehq.org

17 Dec 17 Dec

8:55 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

winetest@luukku.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |winetest@luukku.com

--- Comment #18 from winetest@luukku.com --- This comment is from game's appdb.

"The latest patch causes the startup of the game from the BattleNet client to fail with an error. I am not getting any additional information though.

Tested with 1.9.10, 1.9.18, 1.9.22 and 1.9.24. All crashes upon launch of the game. BattleNet and Hearthstone still plays successfully."

I also got that same crash wine 2.0.rc2.

Last test result suggest lots of wine overrides, I don't believe it needs so many.

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wine-bugs＠winehq.org

21 Mar 21 Mar

1:25 p.m.

New subject: [Bug 37986] Heroes of the Storm crashes

https://bugs.winehq.org/show_bug.cgi?id=37986

tokktokk fdsfgs@krutt.org changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |fdsfgs@krutt.org

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