[Bug 49816] New: Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

Bug ID: 49816
           Summary: Streamlabs OBS fails to start
           Product: Wine
           Version: 5.16
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

When trying to open Streamlabs OBS (https://streamlabs.com/) it seems like
nothing happens. The loading spinner spins for a few seconds then stops.

When clicking Streamlabs OBS.exe to try and run it again, a window pops up
saying that Streamlabs encountered an issue.

Log.txt shows what happens when I try to open it the first time.

Log2.txt shows what happens the second time.

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

--- Comment #1 from [e-mail] ---
Created attachment 68145
  --> https://bugs.winehq.org/attachment.cgi?id=68145
OBS Crash logs generated with WINEDEBUG

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

--- Comment #2 from [e-mail] ---
Created attachment 68146
  --> https://bugs.winehq.org/attachment.cgi?id=68146
Log 2 (would not upload with other log, had to seperate)

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |https://streamlabs.com/
       Distribution|---                         |ArchLinux

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

--- Comment #3 from [e-mail] ---
██████████████████  ████████   ldhacker@dustin-hplaptop15dy1xxx 
██████████████████  ████████   -------------------------------- 
██████████████████  ████████   OS: Manjaro Linux x86_64 
██████████████████  ████████   Host: HP Laptop 15-dy1xxx 
████████            ████████   Kernel: 5.8.6-1-MANJARO 
████████  ████████  ████████   Uptime: 2 days, 21 hours, 31 mins 
████████  ████████  ████████   Packages: 1416 (pacman) 
████████  ████████  ████████   Shell: bash 5.0.18 
████████  ████████  ████████   Resolution: 1366x768 
████████  ████████  ████████   DE: Xfce 
████████  ████████  ████████   WM: Xfwm4 
████████  ████████  ████████   WM Theme: Matcha-sea 
████████  ████████  ████████   Theme: Matcha-sea [GTK2], Adwaita [GTK3] 
████████  ████████  ████████   Icons: Papirus-Maia [GTK2], Adwaita [GTK3] 
                               Terminal: xfce4-terminal 
                               Terminal Font: Monospace 12 
                               CPU: Intel i7-1065G7 (8) @ 3.900GHz 
                               GPU: Intel Iris Plus Graphics G7 
                               Memory: 4248MiB / 23804MiB

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

--- Comment #4 from [e-mail] ---
Created attachment 68147
  --> https://bugs.winehq.org/attachment.cgi?id=68147
Error message image

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|5.16                        |5.17

--- Comment #5 from [e-mail] ---
Just tested in 5.17 and it still is not working.

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
             Status|UNCONFIRMED                 |NEW
                 CC|                            |[e-mail]
          Component|-unknown                    |directx-d3d
     Ever confirmed|0                           |1

--- Comment #6 from Louis Lenders  ---
Confirming

After a few secs an error window shows up, seems apparently related to
d3dcompiler.

There`s something strange going on, at least on my side. 
The app ships it`s own d3dcompiler_47, but wine doesn`t want to load it. When I
set it to native I get:
00b0:err:module:import_dll Library d3dcompiler_47.dll (which is needed by
L"C:\windows\system32\d3d10.dll") not found

This is not how it used to work AFAICT. I have to copy  it to system32 to get
it picked up. Is this a regression?

Anyway, with native d3dcompiler_47 it loads a bit longer, but then exits. When
I set msvcp140 to native too, it keeps loading forever, but maybe one has to
have a camera (????) to get the program going?

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

Fabian Maurer  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

--- Comment #7 from [e-mail] ---
> but maybe one has to have a camera (????) to get the program going?

I don't think you normally have to have the camera on for it to start.

I have never used this specific software because it doesn't support linux, but
I know that it is based on OBS Studio https://obsproject.com/ which does have a
linux version.

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

--- Comment #8 from [e-mail] ---
I use OBS Studio at the moment, but would like to use streamlabs OBS because it
has more features.

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

Neko-san  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 49816] Streamlabs OBS fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49816

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #9 from [e-mail] ---
even with with wine 8.7 it still fails to start.