[Bug 37347] New: Help!! on Battle.net agent

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wine-bugs＠winehq.org

2 Oct 2014 2 Oct '14

5:29 a.m.

https://bugs.winehq.org/show_bug.cgi?id=37347

Bug ID: 37347 Summary: Help!! on Battle.net agent Product: Wine Version: unspecified Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: jtpctech@gmail.com

Since the Battle.net Agent update I get it to open but the graphics are like a twisted cube

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wine-bugs＠winehq.org

2 Oct 2 Oct

5:33 a.m.

New subject: [Bug 37347] Help!! on Battle.net agent

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #1 from Jason jtpctech@gmail.com --- Created attachment 49667 --> https://bugs.winehq.org/attachment.cgi?id=49667 pic of the problem

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wine-bugs＠winehq.org

5:38 a.m.

New subject: [Bug 37347] Help!! on Battle.net agent

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #2 from Nikolay Sivov bunglehead@gmail.com --- What's your wine version?

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wine-bugs＠winehq.org

7:05 a.m.

New subject: [Bug 37347] Help!! on Battle.net agent

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #3 from Jason jtpctech@gmail.com --- Wine Version 1.6.2

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wine-bugs＠winehq.org

8:52 a.m.

New subject: [Bug 37347] Help!! on Battle.net agent

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #4 from Henri Verbeet hverbeet@gmail.com --- Without any additional information, my guess would be that this is a graphics driver issue, probably Intel.

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wine-bugs＠winehq.org

2:11 p.m.

New subject: [Bug 37347] Help!! on Battle.net agent

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #5 from Jason jtpctech@gmail.com --- I have just installed the Intel Graphics installer for linux and no help with the problem...I wonder if it requires a new override?

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wine-bugs＠winehq.org

2:24 p.m.

New subject: [Bug 37347] Help!! on Battle.net agent

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #6 from Henri Verbeet hverbeet@gmail.com --- Assuming you actually have an Intel card, the Intel developers will be in a much better position to help you with this, but e.g. https://bugs.freedesktop.org/show_bug.cgi?id=55500 looks somewhat similar in terms of symptoms.

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wine-bugs＠winehq.org

4:33 p.m.

New subject: [Bug 37347] Help!! on Battle.net agent

https://bugs.winehq.org/show_bug.cgi?id=37347

Xinkai yeled.nova@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |yeled.nova@gmail.com

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wine-bugs＠winehq.org

3 Oct 3 Oct

5:02 a.m.

New subject: [Bug 37347] Help!! on Battle.net agent

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #7 from Jason jtpctech@gmail.com --- What data would you like to have because the other website has no solution and problem still persist.

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wine-bugs＠winehq.org

12:30 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Anastasius Focht focht@gmx.net changed:

--- Comment #8 from Anastasius Focht focht@gmx.net --- Hello folks,

confirming, the window stays black with Intel graphics.

Battle.net version: 5.4.8.18414

Intel Haswell HD4600

--- snip --- OpenGL vendor string: Intel Open Source Technology Center OpenGL renderer string: Mesa DRI Intel(R) Haswell Mobile OpenGL core profile version string: 3.3 (Core Profile) Mesa 10.1.5 OpenGL core profile shading language version string: 3.30 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile OpenGL core profile extensions: OpenGL version string: 3.0 Mesa 10.1.5 OpenGL shading language version string: 1.30 --- snip ---

My laptop has nVidia Optimus/Bumblebee setup. The graphics is fine if I switch to NVIDIA using 'optirun'.

--- snip --- OpenGL vendor string: NVIDIA Corporation OpenGL renderer string: GeForce GTX 850M/PCIe/SSE2 OpenGL core profile version string: 4.3.0 NVIDIA 340.32 OpenGL core profile shading language version string: 4.30 NVIDIA via Cg compiler OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile OpenGL core profile extensions: OpenGL version string: 4.4.0 NVIDIA 340.32 OpenGL shading language version string: 4.40 NVIDIA via Cg compiler --- snip ---

SW renderer Gallium 0.4 on llvmpipe (LLVM 3.4, 256 bits) also works (obviously)

$ wine --version wine-1.7.27-133-g7c03574

Regards

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wine-bugs＠winehq.org

2:17 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Axton axton.malsbury@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |axton.malsbury@gmail.com

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wine-bugs＠winehq.org

4:28 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

John maussy@live.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |maussy@live.com

--- Comment #9 from John maussy@live.com --- I am having the exact same issue as the picture, also using intel's graphics.

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wine-bugs＠winehq.org

6:22 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #10 from Axton axton.malsbury@gmail.com --- I see the black window as in #8, Intel gfx.

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wine-bugs＠winehq.org

4 Oct 4 Oct

6:11 a.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #11 from Xinkai yeled.nova@gmail.com --- Guys,

I reported this issue on bugs.freedesktop.org.

https://bugs.freedesktop.org/show_bug.cgi?id=84651

Check it out and you may provide additional information to Intel devs.

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wine-bugs＠winehq.org

7:51 a.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Henri Verbeet hverbeet@gmail.com changed:

--- Comment #12 from Henri Verbeet hverbeet@gmail.com --- Assuming comment 8 in particular implies this is using GL/D3D, it may be helpful to create an apitrace of this and attach it to the fd.o bug.

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wine-bugs＠winehq.org

9:49 a.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #13 from Xinkai yeled.nova@gmail.com --- How do I know if the offending call is GL/D3D related? The Battle.net app is written with Qt5, and probably uses QML. Does it help?

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wine-bugs＠winehq.org

8:46 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Seth Martin seth.mart@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |seth.mart@gmail.com

--- Comment #14 from Seth Martin seth.mart@gmail.com --- using PlayOnLinux with Wine version 1.7.17

OpenGL vendor string: Intel Open Source Technology Center OpenGL renderer string: Mesa DRI Intel(R) Ivybridge Mobile OpenGL core profile version string: 3.3 (Core Profile) Mesa 10.0.0 OpenGL core profile shading language version string: 3.30 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile OpenGL core profile extensions: OpenGL version string: 3.0 Mesa 10.0.0 OpenGL shading language version string: 1.30 OpenGL context flags: (none) OpenGL extensions:

Experiencing distorted battle.net window when I set GLSL Support to disabled. Otherwise, I see a completely white screen.

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wine-bugs＠winehq.org

5 Oct 5 Oct

4:02 a.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Felipe Gustavo de Oliveira felipe.nemesis@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |felipe.nemesis@gmail.com

--- Comment #15 from Felipe Gustavo de Oliveira felipe.nemesis@gmail.com --- Created attachment 49682 --> https://bugs.winehq.org/attachment.cgi?id=49682 Window corruption

Window corruption on Intel (CPU Intel Core I5-3330, integrated vga: Intel HD 4000) kernel 3.16-2 (Debian jessie), wine version 1.7.19

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wine-bugs＠winehq.org

7 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Peter Harris spam+wine@harr.ca changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |spam+wine@harr.ca

--- Comment #16 from Peter Harris spam+wine@harr.ca --- Not just Intel, I see the same thing on an older ATI chipset.

wine --version: wine-1.7.17

[ 28.195] (--) RADEON(0): Chipset: "ATI Mobility Radeon X1600" (ChipID = 0x71c5)

OpenGL vendor string: X.Org R300 Project OpenGL renderer string: Gallium 0.4 on ATI RV530 OpenGL version string: 2.1 Mesa 10.1.3 OpenGL shading language version string: 1.20

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wine-bugs＠winehq.org

6 Oct 6 Oct

1:26 a.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

James Hebden james@hebden.net.au changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |james@hebden.net.au

--- Comment #17 from James Hebden james@hebden.net.au --- Wine version: 1.7.27 Linux Kernel: 3.16.1 Mesa: 10.2.6-1 Debian Sid

I've found that running with the LIBGL_ALWAYS_SOFTWARE environment variable set to 1 works around this, which definitely suggests this is hardware/mesa related rather than a Wine bug.

Steps to demonstrate: LIBGL_ALWAYS_SOFTWARE=1 wine ./.wine/drive_c/Program\ Files\ (x86)/Battle.net/Battle.net\ Launcher.exe

It also seems that users of Intel graphics are seeing this when running native installs under Windows, so could also just be the launcher is using a GL extension not supported by the driver/card. e.g. http://us.battle.net/en/forum/topic/14728822920

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wine-bugs＠winehq.org

2:02 a.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #18 from Seth Martin seth.mart@gmail.com --- (In reply to James Hebden from comment #17)

...

Wine version: 1.7.27 Linux Kernel: 3.16.1 Mesa: 10.2.6-1 Debian Sid

I've found that running with the LIBGL_ALWAYS_SOFTWARE environment variable set to 1 works around this, which definitely suggests this is hardware/mesa related rather than a Wine bug.

Steps to demonstrate: LIBGL_ALWAYS_SOFTWARE=1 wine ./.wine/drive_c/Program\ Files\ (x86)/Battle.net/Battle.net\ Launcher.exe

It also seems that users of Intel graphics are seeing this when running native installs under Windows, so could also just be the launcher is using a GL extension not supported by the driver/card. e.g. http://us.battle.net/en/forum/topic/14728822920

I can confirm that this does indeed allow the Battle.net Launcher to render properly. It isn't really a workable solution though as performance of any game will be awful.

Any ideas what I can adjust with Mesa to get this working with hardware rendering?

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wine-bugs＠winehq.org

7 Oct 7 Oct

8:41 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #19 from James Hebden james@hebden.net.au --- Yeah, I totally agree. Just added this because at least I can get my games patched now, and it demonstrates that it's likely an issue with the driver rather than Wine.

It seems to be me that the new Battle.net client is using a GL operation that isn't handled by the Intel driver, but I haven't been able to figure out which one exactly.

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wine-bugs＠winehq.org

8 Oct 8 Oct

5:50 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Wade Menard wade@ezri.org changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |wade@ezri.org

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wine-bugs＠winehq.org

9 Oct 9 Oct

4:37 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

me@branan.info changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |me@branan.info

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wine-bugs＠winehq.org

20 Oct 20 Oct

9:14 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Tomas Heinrich heinrich.tomas@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |heinrich.tomas@gmail.com

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wine-bugs＠winehq.org

25 Oct 25 Oct

11:05 a.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

marcelomartinho@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |marcelomartinho@gmail.com

--- Comment #20 from marcelomartinho@gmail.com --- any new on this issue? i still have my battle.net launcher black and i cant even launch the game, it just says game is running and dont launches the game. Then the play button highlights again.

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wine-bugs＠winehq.org

26 Oct 26 Oct

2:25 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

iskatu iskatu@posteo.org changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |iskatu@posteo.org

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wine-bugs＠winehq.org

3 Nov 3 Nov

12:01 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

lubosz lubosz@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |lubosz@gmail.com

--- Comment #21 from lubosz lubosz@gmail.com --- If you want this to get fixed in the Intel driver, feel free to throw in some cash to the bounty I created:

https://www.bountysource.com/issues/5642959-distorted-graphics-or-black-wind...

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wine-bugs＠winehq.org

4 Nov 4 Nov

7:19 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

petar.dodev@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |petar.dodev@gmail.com

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wine-bugs＠winehq.org

15 Nov 15 Nov

8:59 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Sven sven.koehler@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |sven.koehler@gmail.com

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wine-bugs＠winehq.org

22 Nov 22 Nov

3:04 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

--- Comment #22 from Sven sven.koehler@gmail.com --- If I switch software rendering to classic instead of gallium then the output is also distorted. So that the battle.net doesn't work with mesa's i965 might be related to the fact that no gallium version of mesa's i965 is available.

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wine-bugs＠winehq.org

3 Dec 3 Dec

1:16 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Nicky nheart@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |nheart@gmail.com

--- Comment #23 from Nicky nheart@gmail.com --- Upstream bug and fixed apparently in mesa master:

https://bugs.freedesktop.org/show_bug.cgi?id=84651

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wine-bugs＠winehq.org

1:20 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Bruno Jesus 00cpxxx@gmail.com changed:

--- Comment #24 from Bruno Jesus 00cpxxx@gmail.com --- Since the bug is in the driver I'm resolving upstream.

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wine-bugs＠winehq.org

1:21 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Bruno Jesus 00cpxxx@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED

--- Comment #25 from Bruno Jesus 00cpxxx@gmail.com --- (In reply to Nicky from comment #23)

...

Upstream bug and fixed apparently in mesa master:

https://bugs.freedesktop.org/show_bug.cgi?id=84651

Closing UPSTREAM as confirmed working by two people.

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wine-bugs＠winehq.org

27 Dec 27 Dec

10:55 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Anastasius Focht focht@gmx.net changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |brian.jd@gmail.com

--- Comment #26 from Anastasius Focht focht@gmx.net --- *** Bug 37786 has been marked as a duplicate of this bug. ***

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wine-bugs＠winehq.org

10:57 p.m.

New subject: [Bug 37347] Battle.net update 2014-10-01 results in black screen or distorted graphics with Intel drivers

https://bugs.winehq.org/show_bug.cgi?id=37347

Anastasius Focht focht@gmx.net changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |rui1965@voila.fr

--- Comment #27 from Anastasius Focht focht@gmx.net --- *** Bug 37289 has been marked as a duplicate of this bug. ***

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