[Bug 30172] New: EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

Bug #: 30172
           Summary: EssentialPIM Pro Portable 4.54 email does not work
           Product: Wine
           Version: 1.4-rc6
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: ole
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

When trying to access the email module, Portable EssentialPIM Pro version both
as in the Free reports an error "aol", which does not allow to send or receive
emails.

It is therefore critical failure because it is an email manager where you can
not receive emails. It has been tested on several PCs with Ubuntu in several
versions.

Wine 1.4
EssentialPIM Pro Portable 4.54 Free and Portable.

http://www.essentialpim.com/?r=download

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|ole                         |-unknown
           Severity|critical                    |normal

--- Comment #1 from Dmitry Timoshkov  2012-03-15 04:04:20 CDT ---
http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity

Terminal output?

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |http://www.essentialpim.com
                   |                            |/?r=download

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #2 from Nebrit  2012-03-15 11:28:31 CDT ---
Created attachment 39380
  --> http://bugs.winehq.org/attachment.cgi?id=39380
log ole bug essentialpimproportable

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #3 from Nebrit  2012-03-15 11:29:42 CDT ---
Created attachment 39381
  --> http://bugs.winehq.org/attachment.cgi?id=39381
Log sen receive bug essentialpimportable

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #4 from Nebrit  2012-03-15 11:30:42 CDT ---
Created attachment 39382
  --> http://bugs.winehq.org/attachment.cgi?id=39382
image bug

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #5 from Nebrit  2012-03-15 11:31:52 CDT ---
Created attachment 39383
  --> http://bugs.winehq.org/attachment.cgi?id=39383
bug receive email

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #6 from Nebrit  2012-03-15 11:33:14 CDT ---
I put the log as an attachment to the failures.
(In reply to comment #1)
> http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity
>
> Terminal output?

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #39380|application/octet-stream    |text/plain
          mime type|                            |

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #39381|application/octet-stream    |text/plain
          mime type|                            |

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #7 from Austin English  2012-03-15 13:10:16 CDT ---
Please attach the output from wine itself as well.

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #8 from Nebrit  2012-03-15 15:03:34 CDT ---
as is done? not do what you ask
(In reply to comment #7)
> Please attach the output from wine itself as well.

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #9 from Austin English  2012-03-15 16:39:03 CDT ---
(In reply to comment #8)
> as is done? not do what you ask
> (In reply to comment #7)
> > Please attach the output from wine itself as well.

Those are logs from the application. Wine should send some output to STDERR, I
don't see that attached anywhere.

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #10 from Nebrit  2012-03-15 17:14:56 CDT ---
Where I find stderr? Sorry i'm new in linux
(In reply to comment #9)
> (In reply to comment #8)
> > as is done? not do what you ask
> > (In reply to comment #7)
> > > Please attach the output from wine itself as well.
>
> Those are logs from the application. Wine should send some output to STDERR, I
> don't see that attached anywhere.

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #11 from Austin English  2012-03-16 14:15:08 CDT ---
(In reply to comment #10)
> Where I find stderr? Sorry i'm new in linux
> (In reply to comment #9)
> > (In reply to comment #8)
> > > as is done? not do what you ask
> > > (In reply to comment #7)
> > > > Please attach the output from wine itself as well.
> >
> > Those are logs from the application. Wine should send some output to STDERR, I
> > don't see that attached anywhere.

http://wiki.winehq.org/FAQ#get_log

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #12 from Nebrit  2012-03-16 18:07:15 CDT ---
Here are the stdeer with errors. Serve to confirm and fix bugs? thanks

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #13 from Nebrit  2012-03-16 18:08:11 CDT ---
Created attachment 39407
  --> http://bugs.winehq.org/attachment.cgi?id=39407
stderr essentialpim portable 4.54

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #14 from Austin English  2012-03-17 02:04:47 CDT ---
(In reply to comment #13)
> Created attachment 39407 [details]
> stderr essentialpim portable 4.54

Does `winetricks -q ie7` help?

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #15 from Nebrit  2012-03-17 18:52:25 CDT ---
I do not understand, I have to install this component and retest? Thanks

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #16 from Vitaliy Margolen  2012-03-17 19:51:14 CDT ---
(In reply to comment #15)
Yes, you do need to download winetricks ( http://wiki.winehq.org/winetricks )
and run requested command. Then report if it made any difference.

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #17 from Nebrit  2012-03-17 20:08:54 CDT ---
I have it installed winetricks, then execute the command and will realize a
test with stdeer activated. Tomorrow we reported the difference.

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #18 from Nebrit  2012-03-19 13:45:14 CDT ---
Created attachment 39465
  --> http://bugs.winehq.org/attachment.cgi?id=39465
Stderr essential ok???

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #19 from Nebrit  2012-03-19 13:46:41 CDT ---
After installing IE7 seems to not give any problem. Anyway I am attaching a
stderr I have done to see if you see differences in giving errors.

I say you can learn because when you install IE7 apparently does not fault

Thanks
(In reply to comment #14)
> (In reply to comment #13)
> > Created attachment 39407 [details]
> > stderr essentialpim portable 4.54
>
> Does `winetricks -q ie7` help?

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

http://bugs.winehq.org/show_bug.cgi?id=30172

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
          Component|-unknown                    |mshtml

--- Comment #20 from Austin English  2012-03-19 14:11:11 CDT ---
(In reply to comment #19)
> After installing IE7 seems to not give any problem. Anyway I am attaching a
> stderr I have done to see if you see differences in giving errors.

Thanks. Looks like mshtml (or possible ieframe).

CC'ing Jacek.

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

https://bugs.winehq.org/show_bug.cgi?id=30172

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Abandoned?

--- Comment #21 from Ken Sharp  ---
Is this still an issue in Wine 1.7.45 or later?

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=30172

Gijs Vermeulen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|Abandoned?                  |
                URL|http://www.essentialpim.com |https://web.archive.org/web
                   |/?r=download                |/20120420013554if_/http://w
                   |                            |ww.essentialpim.com/downloa
                   |                            |d/EssentialPIMProPort4.zip
             Status|UNCONFIRMED                 |NEW
     Ever confirmed|0                           |1

--- Comment #22 from Gijs Vermeulen  ---
Still present with wine-6.15.

Adding stable download.

$ sha1sum EssentialPIMProPort4.zip
455e18e7c5095f6d0c536ab195bf3333c6afa80b  EssentialPIMProPort4.zip

$ du -sh EssentialPIMProPort4.zip
9.5M    EssentialPIMProPort4.zip

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=30172

--- Comment #23 from Gijs Vermeulen  ---
Created attachment 70455
  --> https://bugs.winehq.org/attachment.cgi?id=70455
hacks

The following hacky patch allows the email window to open correctly.

[Bug 30172] EssentialPIM Pro Portable 4.54 email does not work

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=30172

Gijs Vermeulen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |patch