[Bug 31290] New: MS Office 2010: Installation fails

http://bugs.winehq.org/show_bug.cgi?id=31290

Bug #: 31290
           Summary: MS Office 2010: Installation fails
           Product: Wine
           Version: 1.5.8
          Platform: x86-64
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: setupapi
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Created attachment 41119
  --> http://bugs.winehq.org/attachment.cgi?id=41119
Setup Error Backtrace

After ~55% of the installation process, the installer crashes and reports
„Microsoft Office Professional 2010 encountered a problem during setup“. The
same thing happened on old wine versions too (I think I tried 1.3.x, 1.4, and
another 1.5 version in the past).

I attached the backtrace, wine generates when this error occurs. I tried
various feature setups already, including one that should have only installed
Word. But I always get the same error. I also tried my DVD as well as the
downloadable trail version.

I am using Fedora 17 x64 (I also tried installing office in Fedora 16 and under
many kernel versions – currently 3.4.6). Moreover, use the x86 version of wine
(wine.i686).

[Bug 31290] MS Office 2010: Installation fails

http://bugs.winehq.org/show_bug.cgi?id=31290

Nikolay Sivov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|setupapi                    |-unknown

[Bug 31290] MS Office 2010: Installation fails

http://bugs.winehq.org/show_bug.cgi?id=31290

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Installer

[Bug 31290] MS Office 2010: Installation fails

http://bugs.winehq.org/show_bug.cgi?id=31290

Joachim Breitsprecher  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from Joachim Breitsprecher  2012-10-14 05:46:00 CDT ---
I ran into the same problem. However, it is all documented on the AppDB page
for the Office 2010 installer:

http://appdb.winehq.org/objectManager.php?sClass=version&iId=17336

Here's the short version of how to do it:

1) DO NOT use any winetricks!

2) Use a clean Wine-Prefix and 32-Bit Wine-Arch to run setup.exe:

WINEARCH=win32 WINEPREFIX=~/.wine-msoffice wine setup.exe

3) Installation should complete. After installing, set riched20 to "Native,
Builtin" in winecfg. Remember to use the same WINEPREFIX as above

[Bug 31290] MS Office 2010: Installation fails

https://bugs.winehq.org/show_bug.cgi?id=31290

--- Comment #2 from Austin English  ---
Is this still an issue in current (1.7.35 or newer) wine? If so, please attach
terminal output.

[Bug 31290] MS Office 2010: Installation fails

https://bugs.winehq.org/show_bug.cgi?id=31290

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #3 from Rosanne DiMesio  ---
OR hasn't been heard from in 3 years and I can't reproduce. Marking abandoned.

[Bug 31290] MS Office 2010: Installation fails

https://bugs.winehq.org/show_bug.cgi?id=31290

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #4 from Bruno Jesus  ---
Closing abandoned bugs.