http://bugs.winehq.org/show_bug.cgi?id=23917
Summary: Dragon NaturallySpeaking 11 Standard does not install Product: Wine Version: unspecified Platform: x86 URL: http://nuance.com OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: msi AssignedTo: wine-bugs@winehq.org ReportedBy: susancragin@earthlink.net
Hangs up right near the end.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #1 from Susan Cragin susancragin@earthlink.net 2010-08-05 14:50:19 --- Created an attachment (id=30024) --> (http://bugs.winehq.org/attachment.cgi?id=30024) installation log
http://bugs.winehq.org/show_bug.cgi?id=23917
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Keywords| |Installer
--- Comment #2 from Austin English austinenglish@gmail.com 2010-08-05 18:26:47 ---
err:ntlm:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. err:ntlm:SECUR32_initNTLMSP Usually, you can find it in the winbind package of your distribution.
Is there a lot...Try installing winbind.
Also, winetricks flash may help.
http://bugs.winehq.org/show_bug.cgi?id=23917
Dmitry Timoshkov dmitry@codeweavers.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Component|msi |-unknown
--- Comment #3 from Dmitry Timoshkov dmitry@codeweavers.com 2010-08-06 00:26:42 --- Please always specify the Wine version you are using (in the Version field above).
http://bugs.winehq.org/show_bug.cgi?id=23917
Susan Cragin susancragin@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |1.3.0
--- Comment #4 from Susan Cragin susancragin@earthlink.net 2010-08-06 06:18:29 --- wine-1.3.0-166-g277040d
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #5 from Susan Cragin susancragin@earthlink.net 2010-08-06 06:24:58 --- fixme:service:svcctl_CreateServiceW Dependencies not supported yet
with winbind install, this is now the last error message.
http://bugs.winehq.org/show_bug.cgi?id=23917
Susan Cragin susancragin@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #30024|0 |1 is obsolete| |
--- Comment #6 from Susan Cragin susancragin@earthlink.net 2010-11-14 09:36:49 CST --- Created an attachment (id=31932) --> (http://bugs.winehq.org/attachment.cgi?id=31932) installation log
wine-1.3.7 natty narwhal pre-alpha
http://bugs.winehq.org/show_bug.cgi?id=23917
Dan Kegel dank@kegel.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |dank@kegel.com
--- Comment #7 from Dan Kegel dank@kegel.com 2010-11-14 10:32:22 CST --- Log says:
err:ntlm:SECUR32_initNTLMSP Usually, you can find it in the winbind package of your distribution.
Please try again with winbind installed.
Log also says
err:module:import_dll Library REGAPI.dll (which is needed by L"C:\Program Files\Nuance\NaturallySpeaking11\Program\wfapi.dll") not found err:module:import_dll Library WINSTA.dll (which is needed by L"C:\Program Files\Nuance\NaturallySpeaking11\Program\wfapi.dll") not found
I doubt the installer would insist on being able to access those Terminal Services dlls, but you never know, maybe that's related to your woes.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #8 from Susan Cragin susancragin@earthlink.net 2010-11-14 10:41:08 CST --- winbind or winbind4?
Log also says
err:module:import_dll Library REGAPI.dll (which is needed by L"C:\Program Files\Nuance\NaturallySpeaking11\Program\wfapi.dll") not found err:module:import_dll Library WINSTA.dll (which is needed by L"C:\Program Files\Nuance\NaturallySpeaking11\Program\wfapi.dll") not found
what winetricks item gives regapi and winsta? I know I've done it before... In DNS10 the program runs cheerfully with or without, even though without it throws up lots of error messages.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #9 from Dan Kegel dank@kegel.com 2010-11-14 13:34:50 CST --- Does DNS 10 also complain about those two dlls?
I don't think there is a winetricks verb for those.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #10 from Susan Cragin susancragin@earthlink.net 2010-11-14 15:10:45 CST --- Created an attachment (id=31939) --> (http://bugs.winehq.org/attachment.cgi?id=31939) log with winbind4 installed, and regapi winsta from net
I installed winbind4 because that seemed to be the newer one. The regapi.dll and winsta.dll I got from generic download sites on the internet.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #11 from Susan Cragin susancragin@earthlink.net 2010-11-14 15:13:32 CST --- (In reply to comment #9)
Does DNS 10 also complain about those two dlls?
Yes. It complains quite a bit. It generates all kinds of error messages. With DNS10 I once installed regapi and winsta, and got all the error messages to go away. And there was no change that I could detect in the program's functioning.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #12 from Dan Kegel dank@kegel.com 2010-11-14 15:22:22 CST --- OK. How about a +msi,+process,+seh log?
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #13 from Susan Cragin susancragin@earthlink.net 2010-11-14 15:33:42 CST --- Created an attachment (id=31940) --> (http://bugs.winehq.org/attachment.cgi?id=31940) revised log with winbind4, regapi winsta from net
Somehow I don't think the files copied correctly last time. Next I'll try the winedebug items.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #14 from Susan Cragin susancragin@earthlink.net 2010-11-14 15:43:07 CST --- Created an attachment (id=31941) --> (http://bugs.winehq.org/attachment.cgi?id=31941) msi process seh log
This is the last 2000 lines, more or less.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #15 from Dan Kegel dank@kegel.com 2010-11-14 15:55:05 CST --- Looks like the installer is waiting for dgnsvc.exe to start up, but it's crashing...?
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #16 from Susan Cragin susancragin@earthlink.net 2010-11-14 16:36:53 CST --- Created an attachment (id=31943) --> (http://bugs.winehq.org/attachment.cgi?id=31943) dgnsvc log
You mean these error, messages, correct? Yeah, looks like it.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #17 from Susan Cragin susancragin@earthlink.net 2010-11-14 17:01:24 CST --- http://nuance.custhelp.com/app/answers/detail/a_id/5998/~/dragon-naturallysp...
You might want to glance at this. Looks like a new feature.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #18 from Dan Kegel dank@kegel.com 2010-11-14 17:03:21 CST --- I think we're going to need a +relay,+seh log of dgnsvc starting up. You can probably get this in isolation after killing the hung installer.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #19 from Susan Cragin susancragin@earthlink.net 2010-11-14 17:22:45 CST --- Created an attachment (id=31945) --> (http://bugs.winehq.org/attachment.cgi?id=31945) first 2000 lines of dgnsvc startup log
The whole log (which I have kept) is 37,000 lines.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #20 from Susan Cragin susancragin@earthlink.net 2010-11-14 18:18:10 CST --- Created an attachment (id=31948) --> (http://bugs.winehq.org/attachment.cgi?id=31948) compressed log file -- all 37,000 lines of dgnsvc
http://bugs.winehq.org/show_bug.cgi?id=23917
Dan Kegel dank@kegel.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #31948|text/plain |application/octet-stream mime type| |
http://bugs.winehq.org/show_bug.cgi?id=23917
Susan Cragin susancragin@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #31948|0 |1 is obsolete| |
--- Comment #21 from Susan Cragin susancragin@earthlink.net 2010-11-14 18:50:27 CST --- Created an attachment (id=31951) --> (http://bugs.winehq.org/attachment.cgi?id=31951) compressed log
This should be the right file process msi seh
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #22 from Susan Cragin susancragin@earthlink.net 2010-11-14 19:00:55 CST --- Created an attachment (id=31952) --> (http://bugs.winehq.org/attachment.cgi?id=31952) dgnsvc with winedebug relay seh msi
Hope this works. It's about the same length as the last one.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #23 from Susan Cragin susancragin@earthlink.net 2010-11-15 17:52:13 CST --- Created an attachment (id=31968) --> (http://bugs.winehq.org/attachment.cgi?id=31968) post-installation attempt to run the program
If any more information is needed that dgnsvc holds the program up, this may be it. I started running the program from terminal, and was able to do set-up and complete training without a problem. Then it froze. This is the entire terminal output.
See also bug 8549 and check out comment #14.
The following has the clsctx emuneration, if needed. http://msdn.microsoft.com/en-us/library/ms693716%28VS.85%29.aspx
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #24 from Dan Kegel dank@kegel.com 2011-02-28 10:29:02 CST --- The service that the installer is waiting for does this at startup:
0012:Ret ole32.CoInitialize() retval=00000000 ret=0040de6a 0012:Call KERNEL32.GetCurrentProcess() ret=0040e342 0012:Ret KERNEL32.GetCurrentProcess() retval=ffffffff ret=0040e342 0012:Call advapi32.OpenProcessToken(ffffffff,00000008,0033fe04) ret=0040e349 0012:Ret advapi32.OpenProcessToken() retval=00000001 ret=0040e349 0012:Call advapi32.AllocateAndInitializeSid(0033fe10,00000001,00000012,00000000,00000000,00000000,00000000,00000000,00000000,00000000,0033fe0c) ret=0040e389 0012:Ret advapi32.AllocateAndInitializeSid() retval=00000001 ret=0040e389 0012:Call advapi32.GetTokenInformation(00000044,00000001,00000000,00000000,0033fe08) ret=0040e3a8 0012:Ret advapi32.GetTokenInformation() retval=00000000 ret=0040e3a8 0012:Call KERNEL32.GetLastError() ret=0040e3b2 0012:Ret KERNEL32.GetLastError() retval=0000007a ret=0040e3b2 0012:Call ntdll.RtlAllocateHeap(0044f000,00000000,00000014) ret=00419f98 0012:Ret ntdll.RtlAllocateHeap() retval=004505e8 ret=00419f98 0012:Call advapi32.GetTokenInformation(00000044,00000001,004505e8,00000014,0033fe08) ret=0040e3db 0012:Ret advapi32.GetTokenInformation() retval=00000001 ret=0040e3db 0012:Call advapi32.EqualSid(00145c68,004505f0) ret=0040e3ed 0012:Ret advapi32.EqualSid() retval=00000000 ret=0040e3ed
and then terminates with seh sometime shortly thereafter, so I suppose it could be something in our security token stuff.
http://bugs.winehq.org/show_bug.cgi?id=23917
Susan Cragin susancragin@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #31932|0 |1 is obsolete| |
--- Comment #25 from Susan Cragin susancragin@earthlink.net 2011-02-28 12:03:26 CST --- Created an attachment (id=33481) --> (http://bugs.winehq.org/attachment.cgi?id=33481) 2011-02-28 setup log using today's git
The logs on this file are very old. I will update a couple of the installation with winedebug features as I have time.
http://bugs.winehq.org/show_bug.cgi?id=23917
--- Comment #26 from Susan Cragin susancragin@earthlink.net 2011-05-21 06:11:23 CDT --- Hey, this is fixed. As of wine-1.3.20-230-g456e48e DNS11 now installs. It gives a warning that automatic training scheduling cannot be set, and then it finishes installing.
It now goes all the way through training and then hangs up after it processes the voice information and before it displays the little "Did you know" window.
http://bugs.winehq.org/show_bug.cgi?id=23917
Jeff Zaroyko jeffz@jeffz.name changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |FIXED
--- Comment #27 from Jeff Zaroyko jeffz@jeffz.name 2011-05-21 17:50:18 CDT --- Reported fixed.
http://bugs.winehq.org/show_bug.cgi?id=23917
Alexandre Julliard julliard@winehq.org changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #28 from Alexandre Julliard julliard@winehq.org 2011-05-27 13:36:07 CDT --- Closing bugs fixed in 1.3.21.
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