[Bug 48538] New: Cricut design space: crashes on installing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48538

Bug ID: 48538
           Summary: Cricut design space: crashes on installing
           Product: Wine
           Version: unspecified
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 66346
  --> https://bugs.winehq.org/attachment.cgi?id=66346
output of error log

Cricut design space fails to install encounters major error

[Bug 48538] Cricut design space: crashes on installing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48538

--- Comment #1 from Vijay Kamuju  ---
*** Bug 48539 has been marked as a duplicate of this bug. ***

[Bug 48538] Cricut design space: crashes on installing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48538

Louis Lenders  changed:

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--- Comment #2 from Louis Lenders  ---
Hi, could you also attach console output before the crash please.

Also, could you add a downloadlink if the program is free; I found

https://s3-us-west-2.amazonaws.com/staticcontent.cricut.com/a/software/win32...

Is that the program? That one crashes (though with a different error as yours)
but starts fine to login screen for me using current Staging.

Thanks in advance for reporting back

[Bug 48538] Cricut design space: crashes on installing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48538

Mrs. J  changed:

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--- Comment #3 from Mrs. J  ---
I did not realize a bug report for this app was in place and posted my results
in the AppDB. It installed but went to a black window and was non responsive.

I do not know how to link my AppDB report to here. But it is entry #20029.

I do not know enough about code to work on this app, but once it comes up if
you want someone willing to test it I am willing.

Mrs. J

[Bug 48538] Cricut design space: crashes on installing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48538

--- Comment #4 from Louis Lenders  ---
(In reply to Mrs. J from comment #3)
> I do not know enough about code to work on this app, but once it comes up if
> you want someone willing to test it I am willing.
>
> Mrs. J

Hi, I guess it would help if someone confirms if the program in question is the
one from the downloadlink i posted:
https://s3-us-west-2.amazonaws.com/staticcontent.cricut.com/a/software/win32...

Is that the program?

As i stated in comment 2: It started fine for me in Staging, did you try if it
starts fine Staging? If so, the cause of the crash should be not so difficult 
to find

Regards

[Bug 48538] Cricut design space: crashes on installing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48538

--- Comment #5 from Mrs. J  ---
(In reply to Louis Lenders from comment #4)
> Hi, I guess it would help if someone confirms if the program in question is
> the one from the downloadlink i posted:
> https://s3-us-west-2.amazonaws.com/staticcontent.cricut.com/a/software/win32...
> native/Cricut%20Design%20Space%20Install%20v5.4.10.exe
>
> Is that the program?
>
> As i stated in comment 2: It started fine for me in Staging, did you try if
> it starts fine Staging? If so, the cause of the crash should be not so
> difficult  to find
>
> Regards

Louis,
I just checked the download I was given and it is a more recent version. The
Cricut tech sent me 5.13.78 in an .exe file type. Because the website auto
detects your system I am not even allowed to see the Windows doanload to know
if it is the same available on the website. I am just forwarded to a system not
supprted page. I had to call Cricut and have the tech directly share this with
me to get it.

Also, how does one start something in staging? I'm really good with hardware,
built my own system.I am above avaerage in using most software, I catch on
quick. But I could never focus to learn code or many of the tricks. If you tell
me how I will try it though.

What other information do you need?

Mrs. J

[Bug 48538] Cricut design space: crashes on installing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48538

[e-mail] changed:

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--- Comment #6 from [e-mail] ---
Created attachment 74007
  --> https://bugs.winehq.org/attachment.cgi?id=74007
Program Error Details

Program crashes when trying to install/run Cricut Design Space