New subject: [Bug 41944] Installing wps office show error

6 Dec 2016


      https://bugs.winehq.org/show_bug.cgi?id=41944
Bug ID: 41944
           Summary: installinh wps office show error
           Product: WineHQ Bugzilla
           Version: 2.11
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: bugzilla-unknown
          Assignee: wine-bugs@winehq.org
          Reporter: lokesh.bhandari@enjayworld.com
      Distribution: ---
I have tried to install wps office and it show error at starting.
Log is as shown below
lokesh@lokesh:~$ WINEPREFIX=~/.wps wine
Downloads/wps_office_free_10.1.0.5795_en.exe 
fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
fixme:process:ProcessIdToSessionId Unsupported for other processes.
err:ole:create_server class {9ba05972-f6a8-11cf-a442-00a0c90a8f39} not
registered
err:ole:CoGetClassObject no class object {9ba05972-f6a8-11cf-a442-00a0c90a8f39}
could be created for context 0x4
fixme:process:ProcessIdToSessionId Unsupported for other processes.
fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
fixme:process:ProcessIdToSessionId Unsupported for other processes.
fixme:process:ProcessIdToSessionId Unsupported for other processes.
wine: Unhandled page fault on read access to 0xffffffff at address 0x4869e6
(thread 0070), starting debugger...
Unhandled exception: page fault on read access to 0xffffffff in 32-bit code
(0x004869e6).
Register dump:
 CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b
 EIP:004869e6 ESP:0033cb74 EBP:0033cba8 EFLAGS:00010202(  R- --  I   - - - )
 EAX:ffffffff EBX:0033fc5c ECX:000300bc EDX:ffffffff
 ESI:0033cbc4 EDI:ffffffff
Stack dump:
0x0033cb74:  4976fd5d 0033cbc4 0033cbec 0033fc5c
0x0033cb84:  00503888 00000005 00000000 000000a9
0x0033cb94:  0000001e 4976fd5d 0033cc58 004b81eb
0x0033cba4:  00000001 0033cc64 00486aff 00010058
0x0033cbb4:  00000005 00000000 000000a9 0000001e
0x0033cbc4:  ffffffff 00000024 4976fa91 00000001
Backtrace:
=>0 0x004869e6 in wps_office_free_10.1.0.5795_en (+0x869e6) (0x0033cba8)
  1 0x00486aff in wps_office_free_10.1.0.5795_en (+0x86afe) (0x0033cc64)
  2 0x00486dd3 in wps_office_free_10.1.0.5795_en (+0x86dd2) (0x0033cc88)
  3 0x0044bb5b in wps_office_free_10.1.0.5795_en (+0x4bb5a) (0x0033ccd8)
  4 0x7eb9e0fa WINPROC_wrapper+0x19() in user32 (0x0033cd08)
  5 0x7eb9e7cc in user32 (+0x9e7cb) (0x0033cd58)
  6 0x7eba1093 in user32 (+0xa1092) (0x0033cda8)
  7 0x7eb5cf2d in user32 (+0x5cf2c) (0x0033ce08)
  8 0x7eb6489c in user32 (+0x6489b) (0x0033ce78)
  9 0x7eb64dc9 SendMessageW+0x58() in user32 (0x0033cec8)
  10 0x7eb71bc4 RedrawWindow+0x383() in user32 (0x0033cf48)
  11 0x7eb10a62 in user32 (+0x10a61) (0x0033cfa8)
  12 0x7eb11f26 in user32 (+0x11f25) (0x0033d0c8)
  13 0x7eb9e23e WINPROC_wrapper+0x15d() in user32 (0x0033d0f8)
  14 0x7eb9e0fa WINPROC_wrapper+0x19() in user32 (0x0033d128)
  15 0x7eb9e7cc in user32 (+0x9e7cb) (0x0033d178)
  16 0x7eba13b4 CallWindowProcW+0x63() in user32 (0x0033d1c8)
  17 0x0044bb7c in wps_office_free_10.1.0.5795_en (+0x4bb7b) (0x0033d218)
  18 0x7eb9e0fa WINPROC_wrapper+0x19() in user32 (0x0033d248)
  19 0x7eb9e7cc in user32 (+0x9e7cb) (0x0033d298)
  20 0x7eba1093 in user32 (+0xa1092) (0x0033d2e8)
  21 0x7eb5cf2d in user32 (+0x5cf2c) (0x0033d348)
  22 0x7eb6489c in user32 (+0x6489b) (0x0033d3b8)
  23 0x7eb64dc9 SendMessageW+0x58() in user32 (0x0033d408)
  24 0x7eb26ad1 in user32 (+0x26ad0) (0x0033d4b8)
  25 0x7eb27778 DefWindowProcW+0xb7() in user32 (0x0033d528)
  26 0x7eb10ed6 in user32 (+0x10ed5) (0x0033d658)
  27 0x7eb9e23e WINPROC_wrapper+0x15d() in user32 (0x0033d688)
  28 0x7eb9e0fa WINPROC_wrapper+0x19() in user32 (0x0033d6b8)
  29 0x7eb9e7cc in user32 (+0x9e7cb) (0x0033d708)
  30 0x7eba13b4 CallWindowProcW+0x63() in user32 (0x0033d758)
  31 0x0044bb7c in wps_office_free_10.1.0.5795_en (+0x4bb7b) (0x0033d7a8)
  32 0x7eb9e0fa WINPROC_wrapper+0x19() in user32 (0x0033d7d8)
  33 0x7eb9e7cc in user32 (+0x9e7cb) (0x0033d828)
  34 0x7eba1093 in user32 (+0xa1092) (0x0033d878)
  35 0x7eb5cf2d in user32 (+0x5cf2c) (0x0033d8d8)
  36 0x7eb6489c in user32 (+0x6489b) (0x0033d948)
  37 0x7eb64dc9 SendMessageW+0x58() in user32 (0x0033d998)
  38 0x7eb99e3c in user32 (+0x99e3b) (0x0033dad8)
  39 0x7eb991af SetWindowPos+0xde() in user32 (0x0033db68)
  40 0x7eb0ffb6 in user32 (+0xffb5) (0x0033dbc8)
  41 0x7eb11324 in user32 (+0x11323) (0x0033dce8)
  42 0x7eb9e23e WINPROC_wrapper+0x15d() in user32 (0x0033dd18)
  43 0x7eb9e0fa WINPROC_wrapper+0x19() in user32 (0x0033dd48)
  44 0x7eb9e7cc in user32 (+0x9e7cb) (0x0033dd98)
  45 0x7eba13b4 CallWindowProcW+0x63() in user32 (0x0033dde8)
  46 0x0044bb7c in wps_office_free_10.1.0.5795_en (+0x4bb7b) (0x0033de38)
  47 0x7eb9e0fa WINPROC_wrapper+0x19() in user32 (0x0033de68)
  48 0x7eb9e7cc in user32 (+0x9e7cb) (0x0033deb8)
  49 0x7eba1093 in user32 (+0xa1092) (0x0033df08)
  50 0x7eb5cf2d in user32 (+0x5cf2c) (0x0033df68)
  51 0x7eb6489c in user32 (+0x6489b) (0x0033dfd8)
  52 0x7eb64dc9 SendMessageW+0x58() in user32 (0x0033e028)
  53 0x7eb940e2 in user32 (+0x940e1) (0x0033e1f8)
  54 0x7eb8d6b8 CreateWindowExW+0x87() in user32 (0x0033e250)
  55 0x00479185 in wps_office_free_10.1.0.5795_en (+0x79184) (0x0033e28c)
  56 0x00486c0f in wps_office_free_10.1.0.5795_en (+0x86c0e) (0x0033e2b8)
  57 0x00486c65 in wps_office_free_10.1.0.5795_en (+0x86c64) (0x0033e2dc)
  58 0x00488f33 in wps_office_free_10.1.0.5795_en (+0x88f32) (0x0033e36c)
  59 0x0048b8fa in wps_office_free_10.1.0.5795_en (+0x8b8f9) (0x0033e3dc)
  60 0x0048be01 in wps_office_free_10.1.0.5795_en (+0x8be00) (0x0033e408)
  61 0x0048c100 in wps_office_free_10.1.0.5795_en (+0x8c0ff) (0x0033e420)
  62 0x0048c2a4 in wps_office_free_10.1.0.5795_en (+0x8c2a3) (0x0033e448)
  63 0x0044bb5b in wps_office_free_10.1.0.5795_en (+0x4bb5a) (0x0033e498)
  64 0x7eb9e0fa WINPROC_wrapper+0x19() in user32 (0x0033e4c8)
  65 0x7eb9e7cc in user32 (+0x9e7cb) (0x0033e518)
  66 0x7eba1093 in user32 (+0xa1092) (0x0033e568)
  67 0x7eb5cf2d in user32 (+0x5cf2c) (0x0033e5c8)
  68 0x7eb6489c in user32 (+0x6489b) (0x0033e638)
  69 0x7eb64dc9 SendMessageW+0x58() in user32 (0x0033e688)
  70 0x7eb3b8dc in user32 (+0x3b8db) (0x0033e798)
  71 0x7eb3bc0a in user32 (+0x3bc09) (0x0033e858)
  72 0x7eb3bd36 SetForegroundWindow+0x65() in user32 (0x0033e888)
  73 0x7eb9a3a7 in user32 (+0x9a3a6) (0x0033e9c8)
  74 0x7eb991af SetWindowPos+0xde() in user32 (0x0033ea58)
  75 0x7eb9bb1f in user32 (+0x9bb1e) (0x0033eae8)
  76 0x7eb9bc63 ShowWindow+0x72() in user32 (0x0033eb18)
  77 0x0044bab7 in wps_office_free_10.1.0.5795_en (+0x4bab6) (0x0033ebf0)
  78 0x0044bc29 in wps_office_free_10.1.0.5795_en (+0x4bc28) (0x0033ec08)
  79 0x0044bb5b in wps_office_free_10.1.0.5795_en (+0x4bb5a) (0x0033ec58)
  80 0x7eb9e0fa WINPROC_wrapper+0x19() in user32 (0x0033ec88)
  81 0x7eb9e7cc in user32 (+0x9e7cb) (0x0033ecd8)
  82 0x7eba1093 in user32 (+0xa1092) (0x0033ed28)
  83 0x7eb5cf2d in user32 (+0x5cf2c) (0x0033ed88)
  84 0x7eb6489c in user32 (+0x6489b) (0x0033edf8)
  85 0x7eb64dc9 SendMessageW+0x58() in user32 (0x0033ee48)
  86 0x7eb940e2 in user32 (+0x940e1) (0x0033f018)
  87 0x7eb8d6b8 CreateWindowExW+0x87() in user32 (0x0033f064)
  88 0x00479185 in wps_office_free_10.1.0.5795_en (+0x79184) (0x0033f0a0)
  89 0x0043b99d in wps_office_free_10.1.0.5795_en (+0x3b99c) (0x0033f0d0)
  90 0x0048b265 in wps_office_free_10.1.0.5795_en (+0x8b264) (0x0033f15c)
  91 0x0048be01 in wps_office_free_10.1.0.5795_en (+0x8be00) (0x0033f188)
  92 0x0048c100 in wps_office_free_10.1.0.5795_en (+0x8c0ff) (0x0033f1a0)
  93 0x0048c2a4 in wps_office_free_10.1.0.5795_en (+0x8c2a3) (0x0033f1c8)
  94 0x0044bb5b in wps_office_free_10.1.0.5795_en (+0x4bb5a) (0x0033f218)
  95 0x7eb9e0fa WINPROC_wrapper+0x19() in user32 (0x0033f248)
  96 0x7eb9e7cc in user32 (+0x9e7cb) (0x0033f298)
  97 0x7eba1093 in user32 (+0xa1092) (0x0033f2e8)
  98 0x7eb5cf2d in user32 (+0x5cf2c) (0x0033f348)
  99 0x7eb6489c in user32 (+0x6489b) (0x0033f3b8)
  100 0x7eb64dc9 SendMessageW+0x58() in user32 (0x0033f408)
  101 0x7eb3ba95 in user32 (+0x3ba94) (0x0033f518)
  102 0x7eb3bc0a in user32 (+0x3bc09) (0x0033f5d8)
  103 0x7eb3bd36 SetForegroundWindow+0x65() in user32 (0x0033f608)
  104 0x7eb9a3a7 in user32 (+0x9a3a6) (0x0033f748)
  105 0x7eb991af SetWindowPos+0xde() in user32 (0x0033f7d8)
  106 0x00455c2c in wps_office_free_10.1.0.5795_en (+0x55c2b) (0x0033f824)
  107 0x00455e10 in wps_office_free_10.1.0.5795_en (+0x55e0f) (0x0033fcf4)
  108 0x0045617b in wps_office_free_10.1.0.5795_en (+0x5617a) (0x0033fd10)
  109 0x004836f7 in wps_office_free_10.1.0.5795_en (+0x836f6) (0x0033fdd0)
  110 0x0048ceaf in wps_office_free_10.1.0.5795_en (+0x8ceae) (0x0033fe60)
  111 0x7b465a7c call_process_entry+0xb() in kernel32 (0x0033fe78)
  112 0x7b466d3b in kernel32 (+0x56d3a) (0x0033feb8)
  113 0x7bc84550 call_thread_func_wrapper+0xb() in ntdll (0x0033fed8)
  114 0x7bc877ad call_thread_func+0x7c() in ntdll (0x0033ffa8)
  115 0x7bc8452e RtlRaiseException+0x21() in ntdll (0x0033ffc8)
  116 0x7bc54c2e call_dll_entry_point+0x35d() in ntdll (0x0033ffe8)
  117 0xb758589d wine_call_on_stack+0x1c() in libwine.so.1 (0x00000000)
  118 0xb758595b wine_switch_to_stack+0x2a() in libwine.so.1 (0xbfd792f8)
  119 0x7bc5b071 LdrInitializeThunk+0x270() in ntdll (0xbfd79348)
  120 0x7b46d558 __wine_kernel_init+0x997() in kernel32 (0xbfd7a468)
  121 0x7bc5bfe3 __wine_process_init+0x182() in ntdll (0xbfd7a4f8)
  122 0xb7583c8a wine_init+0x299() in libwine.so.1 (0xbfd7a558)
  123 0x7c000acb main+0x8a() in <wine-loader> (0xbfd7a9a8)
  124 0xb73acaf3 __libc_start_main+0xf2() in libc.so.6 (0x00000000)
0x004869e6: pushl    0x0(%eax)
Modules:
Module    Address            Debug info    Name (83 modules)
PE      400000-  537000    Export          wps_office_free_10.1.0.5795_en
ELF    7b400000-7b7e8000    Dwarf           kernel32<elf>
  -PE    7b410000-7b7e8000    \               kernel32
ELF    7bc00000-7bcf8000    Dwarf           ntdll<elf>
  -PE    7bc10000-7bcf8000    \               ntdll
ELF    7c000000-7c004000    Dwarf           <wine-loader>
ELF    7d8bc000-7d97e000    Deferred        windowscodecs<elf>
  -PE    7d8d0000-7d97e000    \               windowscodecs
ELF    7d9a2000-7dad6000    Deferred        libx11.so.6
ELF    7db5a000-7db93000    Deferred        uxtheme<elf>
  -PE    7db60000-7db93000    \               uxtheme
ELF    7db93000-7db99000    Deferred        libxfixes.so.3
ELF    7db99000-7dba4000    Deferred        libxcursor.so.1
ELF    7dba4000-7dbb5000    Deferred        libxi.so.6
ELF    7dbb5000-7dbb9000    Deferred        libxcomposite.so.1
ELF    7dbb9000-7dbc4000    Deferred        libxrandr.so.2
ELF    7dbc4000-7dbcf000    Deferred        libxrender.so.1
ELF    7dbcf000-7dbd5000    Deferred        libxxf86vm.so.1
ELF    7dbd5000-7dbd9000    Deferred        libxinerama.so.1
ELF    7dbd9000-7dbe0000    Deferred        libxdmcp.so.6
ELF    7dbe0000-7dbe4000    Deferred        libxau.so.6
ELF    7dbe4000-7dc06000    Deferred        libxcb.so.1
ELF    7dc06000-7dc19000    Deferred        libxext.so.6
ELF    7dc37000-7dcc9000    Deferred        winex11<elf>
  -PE    7dc40000-7dcc9000    \               winex11
ELF    7dcc9000-7dcef000    Deferred        imm32<elf>
  -PE    7dcd0000-7dcef000    \               imm32
ELF    7dd5b000-7dd84000    Deferred        libexpat.so.1
ELF    7dd84000-7ddbf000    Deferred        libfontconfig.so.1
ELF    7ddbf000-7dde7000    Deferred        libpng12.so.0
ELF    7dde7000-7de87000    Deferred        libfreetype.so.6
ELF    7dea5000-7debe000    Deferred        userenv<elf>
  -PE    7deb0000-7debe000    \               userenv
ELF    7debe000-7ded2000    Deferred        msimg32<elf>
  -PE    7dec0000-7ded2000    \               msimg32
ELF    7ded2000-7df63000    Deferred        gdiplus<elf>
  -PE    7dee0000-7df63000    \               gdiplus
ELF    7df63000-7df84000    Deferred        cabinet<elf>
  -PE    7df70000-7df84000    \               cabinet
ELF    7df84000-7e090000    Deferred        comctl32<elf>
  -PE    7df90000-7e090000    \               comctl32
ELF    7e090000-7e0cd000    Deferred        ws2_32<elf>
  -PE    7e0a0000-7e0cd000    \               ws2_32
ELF    7e0cd000-7e0f6000    Deferred        mpr<elf>
  -PE    7e0d0000-7e0f6000    \               mpr
ELF    7e0f6000-7e110000    Deferred        libz.so.1
ELF    7e11a000-7e12e000    Deferred        psapi<elf>
  -PE    7e120000-7e12e000    \               psapi
ELF    7e12e000-7e1ac000    Deferred        wininet<elf>
  -PE    7e140000-7e1ac000    \               wininet
ELF    7e1ac000-7e250000    Deferred        urlmon<elf>
  -PE    7e1c0000-7e250000    \               urlmon
ELF    7e250000-7e353000    Deferred        msi<elf>
  -PE    7e260000-7e353000    \               msi
ELF    7e353000-7e497000    Deferred        oleaut32<elf>
  -PE    7e370000-7e497000    \               oleaut32
ELF    7e497000-7e51d000    Deferred        rpcrt4<elf>
  -PE    7e4a0000-7e51d000    \               rpcrt4
ELF    7e51d000-7e666000    Deferred        ole32<elf>
  -PE    7e530000-7e666000    \               ole32
ELF    7e666000-7e6e1000    Deferred        shlwapi<elf>
  -PE    7e670000-7e6e1000    \               shlwapi
ELF    7e6e1000-7e931000    Deferred        shell32<elf>
  -PE    7e6f0000-7e931000    \               shell32
ELF    7e931000-7e9ad000    Deferred        advapi32<elf>
  -PE    7e940000-7e9ad000    \               advapi32
ELF    7e9ad000-7eae3000    Deferred        gdi32<elf>
  -PE    7e9c0000-7eae3000    \               gdi32
ELF    7eae3000-7ec46000    Dwarf           user32<elf>
  -PE    7eb00000-7ec46000    \               user32
ELF    7ec46000-7ec52000    Deferred        libnss_files.so.2
ELF    7ec52000-7ec6b000    Deferred        libnsl.so.1
ELF    7ef9c000-7efe2000    Deferred        libm.so.6
ELF    7efe6000-7f000000    Deferred        version<elf>
  -PE    7eff0000-7f000000    \               version
ELF    b7381000-b738d000    Deferred        libnss_nis.so.2
ELF    b738e000-b7393000    Deferred        libdl.so.2
ELF    b7393000-b7542000    Dwarf           libc.so.6
ELF    b7543000-b755f000    Deferred        libpthread.so.0
ELF    b7573000-b757c000    Deferred        libnss_compat.so.2
ELF    b757d000-b7734000    Dwarf           libwine.so.1
ELF    b7736000-b7758000    Deferred        ld-linux.so.2
ELF    b7758000-b7759000    Deferred        [vdso].so
Threads:
process  tid      prio (all id:s are in hex)
0000000c services.exe
    00000079    0
    00000077    0
    00000076    0
    00000032    0
    0000000e    0
    0000000d    0
00000012 explorer.exe
    00000016    0
    00000013    0
00000030 winedevice.exe
    00000038    0
    00000035    0
    00000034    0
    00000031    0
00000039 setup_wps_office_2016_free.exe
    0000003a    0
00000044 setup_wps_office_2016_free.exe
    00000045    0
00000053 wps_office_free_10.1.0.5795_en.exe
    00000054    0
00000062 wps_office_free_10.1.0.5795_en.exe
    00000063    0
0000006d wps_office_free_10.1.0.5795_en.exe
    0000006e    0
0000006f (D) C:\users\Public\Application
Data\kingsoft\20161206_162930\wps_office_free_10.1.0.5795_en.exe
    00000073    0
    00000070    0 <==
00000071 wps_office_free_10.1.0.5795_en.exe
    00000072    0
System information:
    Wine build: wine-1.9.23
    Platform: i386
    Version: Windows XP
    Host system: Linux
    Host version: 3.16.0-30-generic
Download link is :
http://kdl1.cache.wps.com/ksodl/download/windows/wps_office_free_10.1.0.5795...
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[Bug 41944] New: installinh wps office show error