https://bugs.winehq.org/show_bug.cgi?id=48728
Bug ID: 48728 Summary: Kleos by Wolters Kluwer: crashes on launch Product: Wine Version: 5.3 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: pavone.lawyer@gmail.com Distribution: ---
Created attachment 66605 --> https://bugs.winehq.org/attachment.cgi?id=66605 kleos start log
Hi, I'm trying to run Kleos under wine. Kleos is an application to manage the work flow in a law firm: https://kleos.wolterskluwer.com. This application is cloud based and it needs a client on the user pc. The software dependecies, as advertised by the developer, are: Windows 7 Service Pack 1 Microsoft .NET Framework 4.6.1 (x86 and x64) Messaging API and Collaboration Data Objects 1.2.1 Visual C++ Redistributable for Visual Studio 2013 (x86 and x64).
I use a 64 bit linux distribution (manjaro with 5.5 kernel) and wine 5.3. I created a new 64 bit prefix, setted the windows version to 8.1 and after some experiments and a huge help from the wine forum, I used 2 winetricks: d3dcompiler_47 and dotnet472. With this enviroment I was able to install the application. During the installation process it prompted to install Messaging API and Collaboration Data Objects and I said yes. When I launche the installed app it showed the splash screen , but it crashed after a while. The log is attached. Thanks
https://bugs.winehq.org/show_bug.cgi?id=48728
Louis Lenders xerox.xerox2000x@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Ever confirmed|0 |1 URL| |https://kleos.wolterskluwer | |.com/netherlands/ CC| |xerox.xerox2000x@gmail.com Keywords| |dotnet, download Status|UNCONFIRMED |NEEDINFO
--- Comment #1 from Louis Lenders xerox.xerox2000x@gmail.com --- Confirming.
0031:err:eventlog:ReportEventW L"Application: WoltersKluwer.ELSA.SmartClient.exe\nFramework Version: v4.0.30319\nDescription: The application requested process termination through System.Environment.FailFast(string message).\nMessage: Unrecoverable system error.\nStack:\n at System.Environment.FailFast(System.String)\n"...
Simple "winetricks arial" works around it for me.
@OP: Could you do "winetricks arial" and see if that works around the crash?
@Austin: I seem to remember that winetricks used to install corefonts/arial as part of dotnet*** installs. That would avoid these obscure crashes I guess. Maybe consider to add it (again(??))
sha1sum Kleos_6.7.0.38572_NL.exe d2fd3d26a62b8f22b53c8517898bb390a409bc72 Kleos_6.7.0.38572_NL.exe
(Side-note @OP: Please add correct downloadpage in future; the one you added was broken. Anyway, Regards and thanks in advance for reporting back)
https://bugs.winehq.org/show_bug.cgi?id=48728
--- Comment #2 from pavone.lawyer@gmail.com pavone.lawyer@gmail.com --- (In reply to Louis Lenders from comment #1)
Confirming.
0031:err:eventlog:ReportEventW L"Application: WoltersKluwer.ELSA.SmartClient.exe\nFramework Version: v4.0.30319\nDescription: The application requested process termination through System.Environment.FailFast(string message).\nMessage: Unrecoverable system error.\nStack:\n at System.Environment.FailFast(System.String)\n"...
Simple "winetricks arial" works around it for me.
@OP: Could you do "winetricks arial" and see if that works around the crash?
@Austin: I seem to remember that winetricks used to install corefonts/arial as part of dotnet*** installs. That would avoid these obscure crashes I guess. Maybe consider to add it (again(??))
sha1sum Kleos_6.7.0.38572_NL.exe d2fd3d26a62b8f22b53c8517898bb390a409bc72 Kleos_6.7.0.38572_NL.exe
(Side-note @OP: Please add correct downloadpage in future; the one you added was broken. Anyway, Regards and thanks in advance for reporting back)
I can confirm that winetricks arial was the missing piece.
The program started and I was able to test the basic functions.
I don't know if it's normal, but the log was flooded with this message: 0053:fixme:d3d9:d3d9_swapchain_Present Ignoring dirty_region 0000000001B14EC0.
Thanks a lot for the help.
https://bugs.winehq.org/show_bug.cgi?id=48728
Louis Lenders xerox.xerox2000x@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |DUPLICATE Status|NEEDINFO |RESOLVED
--- Comment #3 from Louis Lenders xerox.xerox2000x@gmail.com ---
I can confirm that winetricks arial was the missing piece.
The program started and I was able to test the basic functions.
Ok, thanks for reporting back. I'll resolve this as duplicate then.
Regards
*** This bug has been marked as a duplicate of bug 32323 ***
https://bugs.winehq.org/show_bug.cgi?id=48728
--- Comment #4 from Austin English austinenglish@gmail.com --- (In reply to Louis Lenders from comment #1)
@Austin: I seem to remember that winetricks used to install corefonts/arial as part of dotnet*** installs. That would avoid these obscure crashes I guess. Maybe consider to add it (again(??))
AFAIK it's only in dotnet11. Anyway, this should probably be discussed on winetrick's issue tracker.
https://bugs.winehq.org/show_bug.cgi?id=48728
Alistair Leslie-Hughes leslie_alistair@hotmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #5 from Alistair Leslie-Hughes leslie_alistair@hotmail.com --- Closing Duplicate.
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