[Bug 43612] New: Running on Unsupported OS. OS is not Windows 7 or later

https://bugs.winehq.org/show_bug.cgi?id=43612

Bug ID: 43612
           Summary: Running on Unsupported OS. OS is not Windows 7 or
                    later
           Product: Wine
           Version: 2.15
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 59028
  --> https://bugs.winehq.org/attachment.cgi?id=59028
Error: Running on Unsupported OS. OS is not Windows 7 or later

​Setup & Installation

1. Installed Wine-2.15 staging via package installer 
2. pass in WINEARCH=win32 and WINEPREFIX=[some perfix] to winecfg. Directory is
not pre-made, so Wine created the directory and did the work. 
3. chose Windows 7 and enabled CSMT, VAAPI, EAX under "Staging" tab in winecfg
3. Used Winetricks to install vcrun 2005 - 2015, vcrun6, vcrun6sp6; msxml4 and
6;msc40 and 42 to run Clip Studio Paint 1.6.2

Installed Clip Studio Paint 1.6.2 and started the software with stylus on
tablet ready for use.

Running the software

I got an error saying "Running on unsupported OS. OS is not Windows 7 or later"
 --- This software runs on Windows 7. I ran this software on a Windows 7 64bit
machine before.

Clicked passed it, and the workspace loads but I couldn't draw on the canvas. I
get no response from either stylus nor mouse.

[Bug 43612] Running on Unsupported OS. OS is not Windows 7 or later

https://bugs.winehq.org/show_bug.cgi?id=43612

Fabian Maurer  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 43612] Running on Unsupported OS. OS is not Windows 7 or later

https://bugs.winehq.org/show_bug.cgi?id=43612

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
           Severity|major                       |normal

--- Comment #1 from Austin English  ---
(In reply to chrnoboost from comment #0)
> Created attachment 59028 [details]
> Error: Running on Unsupported OS. OS is not Windows 7 or later

Could you please attach the terminal output?
> - Used Winetricks to install vcrun 2005 - 2015, vcrun6, vcrun6sp6; msxml4
>
> and 6;msc40 and 42 to run Clip Studio Paint 1.6.2

Why? What bugs do those correspond to?

[Bug 43612] Running on Unsupported OS. OS is not Windows 7 or later

https://bugs.winehq.org/show_bug.cgi?id=43612

Stefan Leichter  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from Stefan Leichter  ---
Hi,

on a clean wine prefix (wine-2.15-74-g083e61fddf) and with the free trail
installer from
http://vd.clipstudio.net/clipcontent/en/lib/clipstudio/paint/data/162/CSP_16...
I first run into bug42751. Using "winetricks vcrun2010" to work around the
issue i can start the program (CLIPStudioPaint.exe) and use it.

Please check is you can reproduce the problem with the free trail. Please also
try without "stylus on tablet".

If you can reproduce the probelm, please provide the exact steps to reproduce
the problem, starting with the start of the executable (file name, folder).

[Bug 43612] Clip Studio Paint 1.6.2 reports "Running on unsupported OS. OS is not Windows 7 or later" when using tablet with stylus pen

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=43612

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
             Status|UNCONFIRMED                 |NEEDINFO
                 CC|                            |[e-mail]
                URL|                            |https://web.archive.org/web
                   |                            |/20180628022419/http://vd.c
                   |                            |lipstudio.net/clipcontent/e
                   |                            |n/lib/clipstudio/paint/data
                   |                            |/162/CSP_162ENw_setup.exe
            Summary|Running on Unsupported OS.  |Clip Studio Paint 1.6.2
                   |OS is not Windows 7 or      |reports "Running on
                   |later                       |unsupported OS. OS is not
                   |                            |Windows 7 or later" when
                   |                            |using tablet with stylus
                   |                            |pen
     Ever confirmed|0                           |1

--- Comment #3 from Anastasius Focht  ---
Hello chrnoboost,

please provide the information you have been asked for. Retest with recent Wine
5.x or Wine 6.0 (released in few days).

In case you're not interested or don't respond anymore the ticket shall be
abandoned.

Still needs 'winetricks -q vcrun2010' due to bug 42751

$ sha1sum CSP_168w_setup.exe 
192f39bdbeb6d15383ec83faff1a45274f3f3196  CSP_168w_setup.exe

$ du -sh CSP_168w_setup.exe 
265M    CSP_168w_setup.exe

$ wine --version
wine-6.0-rc4

Regards