[Bug 16913] New: Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Summary: Rosetta Stone installs flawlessly, but will not run.
           Product: Wine
           Version: 1.1.12
          Platform: All
        OS/Version: other
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=18664)
 --> (http://bugs.winehq.org/attachment.cgi?id=18664)
Output of running in terminal.

Have created a new .wine directory many a times. Reinstalled wine, and Rosetta
Stone each time to give it a fresh new environment. Again, many times. Rosetta
Stone installs flawlessly, but with the new update (3.35), Rosetta Stone
refuses to run after being installed. It ran flawlessly before the update. To
see the output of running Rosetta Stone in the terminal see the attachment.

I'm using Ubuntu 8.10 64bit with a Core2Duo. My wine version is 1.1.12
(latest).

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Aleks  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|critical                    |major

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Aleks  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|major                       |normal

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

--- Comment #1 from joaopa   2009-01-12 21:46:39 ---
Please, change the mime type of the attachment from octet/stream to text/plain

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

--- Comment #2 from Aleks   2009-01-12 23:01:28 ---
Created an attachment (id=18665)
 --> (http://bugs.winehq.org/attachment.cgi?id=18665)
Output, with the .txt extension.

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #18664|application/octet-stream    |text/plain
          mime type|                            |
  Attachment #18664|output                      |output.txt
           filename|                            |

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Installer

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

--- Comment #3 from Austin English   2009-01-12 23:04:23 ---
Please attach a +relay,+seh,+tig log.

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Aleks  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #18664|0                           |1
        is obsolete|                            |

--- Comment #4 from Aleks   2009-01-12 23:44:35 ---
Created an attachment (id=18666)
 --> (http://bugs.winehq.org/attachment.cgi?id=18666)
+tig,+seh,+relay log

Output of:

WINEDEBUG=+tig,+seh,+relay wine /(whatever)/RosettaStoneVersion3.exe &> log.txt

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
              Alias|Aleks                       |
           Keywords|Installer                   |
           Platform|All                         |Other

--- Comment #5 from Dmitry Timoshkov   2009-01-13 00:00:45 ---
You have to run the application from the directory where it was installed.

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #6 from Louis Lenders   2009-01-13 13:04:45 ---
looks like a dupicate of bug http://bugs.winehq.org/show_bug.cgi?id=14139

Try the path from http://bugs.winehq.org/attachment.cgi?id=16324, see if it
works around the crash

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

--- Comment #7 from Aleks   2009-01-13 13:16:51 ---
(In reply to comment #5)
> You have to run the application from the directory where it was installed.

I am. I just added the (whatever) to shorten the path. The program is being run
from it's installed directory.

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

--- Comment #8 from Aleks   2009-01-13 13:22:01 ---
(In reply to comment #6)
> looks like a dupicate of bug http://bugs.winehq.org/show_bug.cgi?id=14139
>
> Try the path from http://bugs.winehq.org/attachment.cgi?id=16324, see if it
> works around the crash

The workaround does not seem to work. Adding those values to the registry
doesn't seem to do much. Reinstalled wine to get a clean environment once more.
Awaiting more suggestions.

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

--- Comment #9 from Louis Lenders   2009-01-13 14:01:23 ---
> The workaround does not seem to work. Adding those values to the registry
> doesn't seem to do much. Reinstalled wine to get a clean environment once more.
> Awaiting more suggestions.

What workaround? Either add those registry values, and run with native
shdocvw.dll and shlwapi.dll, or apply the patch (pointed to above) and
recompile wine

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Aleks  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         OS/Version|other                       |Linux
           Platform|Other                       |PC-x86-64
         Resolution|                            |FIXED

--- Comment #10 from Aleks   2009-01-13 20:54:20 ---
(In reply to comment #9)
> > The workaround does not seem to work. Adding those values to the registry
> > doesn't seem to do much. Reinstalled wine to get a clean environment once more.
> > Awaiting more suggestions.
>
> What workaround? Either add those registry values, and run with native
> shdocvw.dll and shlwapi.dll, or apply the patch (pointed to above) and
> recompile wine

Oh, sorry for being a bit of a newb there. I completely missed that somehow.
Anyways, I've compiled WINE with your patch. Everything seems to be in working
order. Rosetta Stone runs perfectly now.

I don't know much about how patches get accepted, but you should definitely
submit yours to be included in the next WINE release. Thanks again for the
help.

Bug status changed to FIXED.

^_^

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Vitaliy Margolen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |UNCONFIRMED
         Resolution|FIXED                       |

--- Comment #11 from Vitaliy Margolen   2009-01-13 22:05:58 ---
Patch is not committed, not fixed.

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Aleks  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |WORKSFORME

--- Comment #12 from Aleks   2009-01-13 22:31:51 ---
My apologies. Changed to WORKSFORME.

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|WORKSFORME                  |DUPLICATE

--- Comment #13 from Austin English   2009-01-13 22:38:12 ---
There's still a bug to fix in Wine.

Dupe though.

*** This bug has been marked as a duplicate of bug 14319 ***

[Bug 16913] Rosetta Stone installs flawlessly, but will not run.

http://bugs.winehq.org/show_bug.cgi?id=16913

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #14 from Austin English   2009-01-13 22:38:19 ---
Closing.