[Bug 42062] New: silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

Bug ID: 42062
           Summary: silhouette studio : installation frozen
           Product: Wine
           Version: 1.6
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 56553
  --> https://bugs.winehq.org/attachment.cgi?id=56553
Installation frozen

Hello,

Silhouette Studio is a CAD program, freely available from
https://www.silhouetteamerica.com/software#update
for use with their Silhouette line of computerized cutters.

I installed the last version 3.8.150  with wine version 1.6 under xubuntu 16.04
(fresh installation). There was a bug during the installation (installer window
frozen). I found out the application was not installed.

Thanks.

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

lapinvb  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
       Distribution|---                         |Ubuntu

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from [e-mail] ---
You need to upgrade wine 1.8, 1,9 or 2.0 series. The higher number the better.

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEEDINFO
     Ever confirmed|0                           |1

--- Comment #2 from Austin English  ---
1.6 is no longer supported, update to at least 1.8.5, preferably 2.0-rc*

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

--- Comment #3 from lapinvb  ---
It's the same with 2.0-rc2-ubuntu16.04.1 version of wine.

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

--- Comment #4 from lapinvb  ---
I used wine under a simple user account.

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

lapinvb  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|1.6                         |2.0-rc2

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
            Version|2.0-rc2                     |1.6
                URL|                            |https://www.silhouetteameri
                   |                            |ca.com/software#update
             Status|NEEDINFO                    |NEW

--- Comment #5 from Jeff Zaroyko  ---
Please don't change the original reported version.  A comment saying it's still
present in a new version is enough.

Could you attach terminal output as a text file?

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

--- Comment #6 from [e-mail] ---
(In reply to Jeff Zaroyko from comment #5)
> Please don't change the original reported version.  A comment saying it's
> still present in a new version is enough.
>
> Could you attach terminal output as a text file?

I think it makes sense in this case to change the original reported version.
The original report was made using an old version but it was updated in newer
version one day later. That's the version the original report should have been
made.

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

--- Comment #7 from Bruno Jesus  ---
(In reply to winetest from comment #6)
> I think it makes sense in this case to change the original reported version.
> The original report was made using an old version but it was updated in
> newer version one day later. That's the version the original report should
> have been made.

That is true in some situations but if the bug is the same there is no problem
in leaving the old version.

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

--- Comment #8 from lapinvb  ---
(In reply to Jeff Zaroyko from comment #5)
> Please don't change the original reported version.  A comment saying it's
> still present in a new version is enough.
>
> Could you attach terminal output as a text file?

There is no terminal output. Could you explain what you want.

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

--- Comment #9 from [e-mail] ---
Created attachment 56624
  --> https://bugs.winehq.org/attachment.cgi?id=56624
wine 2.0.rc3

Doesn't work with wine 2.0rc3 or staging 2.0rc3

[Bug 42062] silhouette studio : installation frozen

https://bugs.winehq.org/show_bug.cgi?id=42062

--- Comment #10 from lapinvb  ---
Hello,

Nothing more to test in order to find a solution ?