[Bug 47789] New: Gameforge Client: Initialization fails due to SparkWebHelper.exe crashing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=47789

Bug ID: 47789
           Summary: Gameforge Client: Initialization fails due to
                    SparkWebHelper.exe crashing
           Product: Wine
           Version: 4.16
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 65278
  --> https://bugs.winehq.org/attachment.cgi?id=65278
Wine's terminal output

Hello everyone,

as in the summary stated the Gameforge Client fails to initialize due to
SparkWebHelper.exe crashing. I can click a "retry" symbol in the launcher
afterwards, but it keeps failing again and again. You can find a terminal
output and a backtrace in the attachments.

My system:
OS: Gentoo
uname -a: Linux gen2 5.2.16-gentoo #1 SMP Sat Sep 21 14:14:44 CEST 2019 x86_64
AMD Ryzen 7 1800X Eight-Core Processor AuthenticAMD GNU/Linux
GPU: AMD Vega 56
Window server: xorg-server-1.20.5
Window manager: i3-4.17.1
Mesa: mesa-19.2.0_rc4
LLVM: llvm-9.0.0

Download to the Gameforge Client: https://gameforge.com/en-US/download

[Bug 47789] Gameforge Client: Initialization fails due to SparkWebHelper.exe crashing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=47789

--- Comment #1 from wineuser  ---
Created attachment 65279
  --> https://bugs.winehq.org/attachment.cgi?id=65279
Backtrace

[Bug 47789] Gameforge Client: Initialization fails due to SparkWebHelper.exe crashing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=47789

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from Louis Lenders  ---
Try ``winetricks arial`` and report back please

Looks like  aduplicate

[Bug 47789] Gameforge Client: Initialization fails due to SparkWebHelper.exe crashing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=47789

wineuser  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |FIXED

--- Comment #3 from wineuser  ---
(In reply to Louis Lenders from comment #2)
> Try ``winetricks arial`` and report back please
>
> Looks like  aduplicate

That fixed it.

I can't run the game TERA from the client, but the client itself runs fine now
so I'm going to submit another bug for that.

Thank you!

[Bug 47789] Gameforge Client: Initialization fails due to SparkWebHelper.exe crashing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=47789

Matteo Bruni  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|FIXED                       |INVALID

--- Comment #4 from Matteo Bruni  ---
(In reply to wineuser from comment #3)
> (In reply to Louis Lenders from comment #2)
> > Try ``winetricks arial`` and report back please
> >
> > Looks like  aduplicate
>
> That fixed it.
>
> I can't run the game TERA from the client, but the client itself runs fine
> now so I'm going to submit another bug for that.
>
> Thank you!

Not a Wine fix.

[Bug 47789] Gameforge Client: Initialization fails due to SparkWebHelper.exe crashing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=47789

Matteo Bruni  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|INVALID                     |DUPLICATE

--- Comment #5 from Matteo Bruni  ---
Let's resolve it as duplicate rather.

*** This bug has been marked as a duplicate of bug 32342 ***

[Bug 47789] Gameforge Client: Initialization fails due to SparkWebHelper.exe crashing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=47789

Alistair Leslie-Hughes  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #6 from Alistair Leslie-Hughes  ---
Closing Duplicate.