[Bug 27650] New: World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Summary: World of Warcraft Launcher 4.2 crashes on
                    initialisation
           Product: Wine
           Version: 1.3.23
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=35354)
 --> (http://bugs.winehq.org/attachment.cgi?id=35354)
Terminal output

Basically as the summary reads. It crashes at the point of saying
'Initialising, please wait.' It did work *once* for me, after a restart, but
that hasn't worked again. This is with a fresh installation, new prefix.  I've
previously tried winetricks ie7 as suggested under a similar bug report, but to
no avail.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Kyle Towns  changed:

What    |Removed                     |Added
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           Keywords|                            |download, regression

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Austin English  changed:

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           Keywords|regression                  |

--- Comment #1 from Austin English  2011-10-01 10:54:10 CDT ---
I don't see any evidence that this is a regression.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

--- Comment #2 from Chris McIntyre  2011-11-05 03:55:42 CDT ---
Created attachment 37310
  --> http://bugs.winehq.org/attachment.cgi?id=37310
error log

I also get a similar crash. Mine happens right after initialization. It worked
fine about 2 weeks ago when I installed and updated WoW. I cannot get it to
work at all even in a new prefix.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

--- Comment #3 from Isaac MacDonald  2011-11-07 03:23:28 CST ---
Created attachment 37349
  --> http://bugs.winehq.org/attachment.cgi?id=37349
Launcher.exe run dialog

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Isaac MacDonald  changed:

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--- Comment #4 from Isaac MacDonald  2011-11-07 03:25:13 CST ---
(In reply to comment #2)
> Created attachment 37310 [details]
> error log
>
> I also get a similar crash. Mine happens right after initialization. It worked
> fine about 2 weeks ago when I installed and updated WoW. I cannot get it to
> work at all even in a new prefix.

Same here. Ubuntu 10.04 64-bit identical problems with wine-1.2r6 and
wine-1.3.31 (ubuntu distro). Tried winetricks ie6, ie7, ie8

Running Launcher.exe from command line gives a million
fixme:shell:DllGetClassObject failed for
CLSID={871c5380-42a0-1069-a2ea-08002b30309d} (unknown)

Ctrl^C will cause WowError.exe to run eventually.

Attached dialogue from running Launcher.exe from command line.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

[e-mail] changed:

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--- Comment #5 from [e-mail] 2011-11-09 08:50:48 CST ---
wine-1.3.32 on Arch64

This just started happening to me the past few days after I upgraded something.
But my launcher crashes right after it starts downloading.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Ursan Marius Bogdan  changed:

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--- Comment #6 from Ursan Marius Bogdan  2011-11-11 06:09:59 CST ---
openSUSE Tumbleweed, using 11.4 as base, 64 bit system using wine 1.3.32,
Launcher.exe fails to download the of the game (about 10Gb of data).

Workaround:
- if you have windows install the game there and copy the files into linux; run
Launcher.exe for updates and Wow.exe -opengl to play the game
- if you have virtual box install windows in it, create a 20gb vbox image and
install the game in a shared folder between windows from vbox and a linux
folder; run Launcher.exe for updates and Wow.exe -opengl to play the game

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

--- Comment #7 from [e-mail] 2011-11-17 07:15:29 CST ---
Created attachment 37509
  --> http://bugs.winehq.org/attachment.cgi?id=37509
console output for Launcher.exe crash

Having similar issues. Kubuntu 11.10, wine 1.3.32, amd64

10GB to download, Launcher.exe crashes after a few seconds of downloading.
Attached is the console printout

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Vitaliy Margolen  changed:

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         Depends on|                            |29014

--- Comment #8 from Vitaliy Margolen  2011-11-17 08:52:47 CST ---
wine: Call from 0x7ed28f72 to unimplemented function
apphelp.dll.ApphelpCheckShellObject, aborting

Upgrade to latest GIT version or wait for wine-1.3.33.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

[e-mail] changed:

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                 CC|                            |[e-mail]

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Gary Profenno  changed:

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--- Comment #9 from Gary Profenno  2011-11-17 10:42:00 CST ---
I have found that as of wine snapshot 1.3.32.20111116-1.1 the crash no longer
happens

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

[e-mail] changed:

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--- Comment #10 from [e-mail] 2011-11-17 19:07:09 CST ---
I had the same problem running Launcher.exe on Ubuntu 10.10 and 11.04 using
WINE versions 1.2.3 and 1.3.32.

I found that if I disabled P2P on the downloader (Options > Downloader
Preferences > untick "Enable Peer-to-Peer Transfer" and apply) then it worked
as normal.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Thomas Spear  changed:

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--- Comment #11 from Thomas Spear  2011-11-20 02:26:11 CST ---
I hope that wine-1.3.33 is added to Fedora updates-testing soon. I'm not sure
if my problem is due to this bug or bug 23875

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

--- Comment #12 from Thomas Spear  2011-11-20 02:40:23 CST ---
After installing ie6 via winetricks, I was able to confirm via receiving the
same error message as in comment 8, that my issue is the same as this bug. So
definitely hoping for the new wine to be pushed to updates-testing.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

--- Comment #13 from Thomas Spear  2011-11-25 00:48:05 CST ---
wine-1.3.33 is in fedora updates-testing now.

You can install it with:

sudo yum --enablerepo=updates-testing install wine

or you can update to it from fedora 1.3.29

sudo yum --enablerepo=updates-testing update wine

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

--- Comment #14 from Thomas Spear  2011-11-25 05:55:33 CST ---
With wine-1.3.33 from fedora updates-testing, with a clean ~/.wine the launcher
still crashes inside wine. BTW, I feel I should mention that by crash here, I
get the popup from wine and backtrace in console.

The actual Launcher.exe continues running and responding to mouse input, but it
doesn't keep downloading. In fact, it doesn't even close fully when I've hit
the close button. The window disappears, but it stays running. I let it go for
~40 minutes now and it was using 100% CPU (idle priority maybe? I didn't notice
any slow down of my laptop), so then I finally killed it.

Removing ~/.wine, re-running winecfg, installing gecko, and then installing ie6
via winetracks still produces the same result (launcher crash with blizzard's
submit box appearing to allow you to report the issue to Blizzard

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Todd Mokros  changed:

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                 CC|                            |[e-mail]

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Jamie Anderson  changed:

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                 CC|                            |jamie+winebugz@jamieanderso
                   |                            |n.org

--- Comment #15 from Jamie Anderson  2011-11-29 21:20:19 CST ---
I have been having the same problem.

It could be a total fluke, but I started the Launcher with WINEDEBUG=+wininet
instead my usual WINEDEBUG=-all, and I was able to get it to run long enough to
get the core part of the new 4.3 update installed and get me into the game.

Is it possible that the extra work of outputting all the debug info prevented
or delayed some sort of race condition that is causing the launcher to crash?

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

--- Comment #16 from Thomas Spear  2011-11-29 23:30:45 CST ---
I was pointed to a workaround on a separate bug that I'd like to request some
of you try.

Rather than running the Launcher to update WoW, run the
BackgroundDownloader.exe in the WoW directory, and as soon as it opens, go into
the preferences for that app, disable Peer to Peer downloading, and enable
"Don't throttle background download". Then exit the background downloader, run
the launcher and see if you still get the same issue.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

[e-mail] changed:

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--- Comment #17 from [e-mail] 2011-11-30 01:39:54 CST ---
This worked for me, it's downloading the patch now.

(In reply to comment #16)
> I was pointed to a workaround on a separate bug that I'd like to request some
> of you try.
>
> Rather than running the Launcher to update WoW, run the
> BackgroundDownloader.exe in the WoW directory, and as soon as it opens, go into
> the preferences for that app, disable Peer to Peer downloading, and enable
> "Don't throttle background download". Then exit the background downloader, run
> the launcher and see if you still get the same issue.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

[e-mail] changed:

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--- Comment #18 from [e-mail] 2011-11-30 05:57:47 CST ---
I've been having the same problem others above have been. The suggested actions
worked like a charm for me as well. Thank you very much for posting this.

(In reply to comment #16)
> I was pointed to a workaround on a separate bug that I'd like to request some
> of you try.
>
> Rather than running the Launcher to update WoW, run the
> BackgroundDownloader.exe in the WoW directory, and as soon as it opens, go into
> the preferences for that app, disable Peer to Peer downloading, and enable
> "Don't throttle background download". Then exit the background downloader, run
> the launcher and see if you still get the same issue.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

--- Comment #19 from Thomas Spear  2011-11-30 13:17:24 CST ---
Sounds like a duplicate of bug 23875 but with different symptoms. Workaround in
comment 16 above works for both bugs.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

--- Comment #20 from Todd Mokros  2011-11-30 17:33:01 CST ---
Created attachment 37715
  --> http://bugs.winehq.org/attachment.cgi?id=37715
disable peer to peer registry export

To make it easier to disable peer to peer, here is a registry file of the
appropriate key after I successfully made the changes.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

B. K.  changed:

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--- Comment #21 from B. K.  2011-11-30 18:21:50 CST ---
The workaround in comment #16 worked for me... eventually.

I was getting a Windows error immediately upon starting the
BackgroundDownloader.exe.  The error was "Invalid Torrent File".  So, as I was
going into the installation of WoW to see if I could find the torrent file it
was complaining of, I got an idea.

I ran the downloader from the last patch (which was only 12MB), and that let me
access the Preferences to disable the peer-to-peer and enable the "Don't
throttle..."  Then, I re-ran the Launcher and it was able to run and even
loaded the News page fully.

Thanks and I hope this helps.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

--- Comment #22 from Jamie Anderson  2011-11-30 18:45:34 CST ---
I had the same problem as Comment #21 with the bad torrent file error.

If you haven't installed any IE Winetricks, you can close the WoW Error dialog
when Launcher.exe crashes and get into the Downloader Preferences and make the
necessary changes described in Comment #16. I don't think this works if you
have installed any version of IE however, because you then get a different
error popup.

By the way, the workaround I suggested in Comment #15 does not work, don't try
it.

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Fab  changed:

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                 CC|                            |[e-mail]

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Jerome Leclanche  changed:

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             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[e-mail]
         Resolution|                            |DUPLICATE

--- Comment #23 from Jerome Leclanche  2012-01-11 13:26:32 CST ---
Dupe

*** This bug has been marked as a duplicate of bug 23875 ***

[Bug 27650] World of Warcraft Launcher 4.2 crashes on initialisation

http://bugs.winehq.org/show_bug.cgi?id=27650

Austin English  changed:

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             Status|RESOLVED                    |CLOSED

--- Comment #24 from Austin English  2012-01-23 19:46:25 CST ---
Closing DUPLICATE.