http://bugs.winehq.org/show_bug.cgi?id=20525
Summary: Program Visual Link Spanish, Loaded but will not run. Product: Wine Version: unspecified Platform: PC OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: delabeaux@gmail.com
The program, Visual Link Spanish (A 2 disc install for which I had to use the info here: http://ubuntuforums.org/showthread.php?t=1112923 1st post to install), installed but will not run.
I get the following error: Program Error. The program empezar.exe has encountered a serious problem and needs to close. We are sorry for the invonveniance. Once I close that window I get the following Popup error.
Application Error: Exception EExternalException in module ntdll.dll at 0002D188. External exception C0000025.
I click OK, and then nothing. I am using Ubuntu 9.04. I am relatively new to linux... if you require certain files please list simple instructions on how to post them. As seen above from the CD install workaround, I'm not a complete noob to terminal usage or the pc, but may ask for reiteration on occasion.
Thanks.
http://bugs.winehq.org/show_bug.cgi?id=20525
--- Comment #1 from Andrew Nguyen arethusa26@gmail.com 2009-10-30 17:21:42 --- Please attach complete terminal output when running the application: http://wiki.winehq.org/FAQ#get_log
http://bugs.winehq.org/show_bug.cgi?id=20525
--- Comment #2 from Ben delabeaux@gmail.com 2009-10-30 22:51:31 --- (In reply to comment #1)
Please attach complete terminal output when running the application: http://wiki.winehq.org/FAQ#get_log
Here is my terminal output:
ben@ben-laptop:~$ cd '.wine/drive_c/Program Files/Visual Link Spanish/Level I Complete CD' ben@ben-laptop:~/.wine/drive_c/Program Files/Visual Link Spanish/Level I Complete CD$ wine empezar.exe fixme:reg:GetNativeSystemInfo (0x32fe14) using GetSystemInfo() err:ole:CoGetClassObject class {00000507-0000-0010-8000-00aa006d2ea4} not registered err:ole:create_server class {00000507-0000-0010-8000-00aa006d2ea4} not registered err:ole:CoGetClassObject no class object {00000507-0000-0010-8000-00aa006d2ea4} could be created for context 0x5 wine: Unhandled exception 0x0eedfade at address 0x0000:0x7b843983 (thread 0009), starting debugger... First chance exception: 0xc0000025 in 32-bit code (0x7bc3d188). Register dump: CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b EIP:7bc3d188 ESP:0032f4c4 EBP:0032f528 EFLAGS:00200202( - -- I - - - ) EAX:0032f8c8 EBX:7bc96ff4 ECX:00110058 EDX:00000000 ESI:0032f4d0 EDI:0032f554 Stack dump: 0x0032f4c4: 00402248 0032f4fc 7bc3497f c0000025 0x0032f4d4: 00000001 0032f8c8 7bc3d188 00000000 0x0032f4e4: 7bc8ac30 7bc9fba0 7bc91e28 7bc8ac4c 0x0032f4f4: 0032f518 7bc6cf80 0032f960 0032f558 0x0032f504: 00000000 00000000 00c43d80 0032f528 0x0032f514: 004051c8 00c43460 7bc96ff4 7bc96ff4 Backtrace: =>0 0x7bc3d188 raise_status+0x38() in ntdll (0x0032f528) 1 0x7bc6d920 in ntdll (+0x5d920) (0x0032f548) 2 0x7bc83545 in ntdll (+0x73545) (0x0032f8a4) 3 0x7bc6cef4 RtlRaiseException+0xc() in ntdll (0x0032f920) 4 0x0057de3f in empezar (+0x17de3f) (0x0032f960) 5 0x00581e67 in empezar (+0x181e67) (0x0032f990) 6 0x00582ade in empezar (+0x182ade) (0x0032f9a4) 7 0x0058a42c in empezar (+0x18a42c) (0x0032f9c8) 8 0x00425084 in empezar (+0x25084) (0x0032f9f4) 9 0x004252b2 in empezar (+0x252b2) (0x0032fa48) 10 0x004254fe in empezar (+0x254fe) (0x0032fa74) 11 0x0042543d in empezar (+0x2543d) (0x0032fa90) 12 0x00429c36 in empezar (+0x29c36) (0x0032fac0) 13 0x0046e25a in empezar (+0x6e25a) (0x0032fae0) 14 0x0042622c in empezar (+0x2622c) (0x0032fb60) 15 0x004239cf in empezar (+0x239cf) (0x0032fb80) 16 0x0041ff84 in empezar (+0x1ff84) (0x0032fba4) 17 0x0042010e in empezar (+0x2010e) (0x0032fcc4) 18 0x0042019f in empezar (+0x2019f) (0x0032fcf4) 19 0x004afcd6 in empezar (+0xafcd6) (0x0032fe48) 20 0x004753b4 in empezar (+0x753b4) (0x0032fe6c) 21 0x006e2764 in empezar (+0x2e2764) (0x0032feb8) 22 0x7b877315 in kernel32 (+0x57315) (0x0032fee8) 23 0x7bc6cf04 call_thread_func+0xc() in ntdll (0x0032fef8) 24 0x7bc6d120 call_thread_entry_point+0x70() in ntdll (0x0032ffc8) 25 0x7bc4a57a in ntdll (+0x3a57a) (0x0032ffe8) 26 0xb7ead01d wine_call_on_stack+0x1d() in libwine.so.1 (0x00000000) 0x7bc3d188 raise_status+0x38 in ntdll: subl $4,%esp Modules: Module Address Debug info Name (116 modules) PE 400000- a02000 Export empezar ELF 7b800000-7b972000 Export kernel32<elf> -PE 7b820000-7b972000 \ kernel32 ELF 7bc00000-7bcb3000 Export ntdll<elf> -PE 7bc10000-7bcb3000 \ ntdll ELF 7bf00000-7bf04000 Deferred <wine-loader> ELF 7d359000-7d3e4000 Deferred crypt32<elf> -PE 7d360000-7d3e4000 \ crypt32 ELF 7d3e4000-7d3f8000 Deferred olepro32<elf> -PE 7d3f0000-7d3f8000 \ olepro32 ELF 7d3f8000-7d40d000 Deferred midimap<elf> -PE 7d400000-7d40d000 \ midimap ELF 7d40d000-7d433000 Deferred msacm32<elf> -PE 7d410000-7d433000 \ msacm32 ELF 7d433000-7d44c000 Deferred msacm32<elf> -PE 7d440000-7d44c000 \ msacm32 ELF 7dc4d000-7dc53000 Deferred libattr.so.1 ELF 7dc53000-7dc5a000 Deferred libgdbm.so.3 ELF 7dc5a000-7dcb9000 Deferred libpulse.so.0 ELF 7dcc8000-7dcd1000 Deferred librt.so.1 ELF 7dcd1000-7dd99000 Deferred libasound.so.2 ELF 7dd99000-7ddd1000 Deferred winealsa<elf> -PE 7dda0000-7ddd1000 \ winealsa ELF 7ddd1000-7ddd5000 Deferred libgpg-error.so.0 ELF 7ddd5000-7de3e000 Deferred libgcrypt.so.11 ELF 7de3e000-7de50000 Deferred libtasn1.so.3 ELF 7de50000-7de54000 Deferred libkeyutils.so.1 ELF 7de54000-7de5d000 Deferred libkrb5support.so.0 ELF 7de5d000-7de81000 Deferred libk5crypto.so.3 ELF 7de81000-7df13000 Deferred libkrb5.so.3 ELF 7df13000-7dfb0000 Deferred libgnutls.so.26 ELF 7dfb0000-7dfdb000 Deferred libgssapi_krb5.so.2 ELF 7dfdb000-7e012000 Deferred libcups.so.2 ELF 7e015000-7e01a000 Deferred libcap.so.2 ELF 7e01a000-7e021000 Deferred libasound_module_pcm_pulse.so ELF 7e06f000-7e0a2000 Deferred uxtheme<elf> -PE 7e080000-7e0a2000 \ uxtheme ELF 7e0a2000-7e0ab000 Deferred libxcursor.so.1 ELF 7e0ab000-7e0b0000 Deferred libxfixes.so.3 ELF 7e0b0000-7e0b4000 Deferred libxcomposite.so.1 ELF 7e0b4000-7e0bc000 Deferred libxrandr.so.2 ELF 7e0bc000-7e0c6000 Deferred libxrender.so.1 ELF 7e0c6000-7e0cc000 Deferred libxxf86vm.so.1 ELF 7e0cc000-7e0cf000 Deferred libxinerama.so.1 ELF 7e0cf000-7e0f0000 Deferred imm32<elf> -PE 7e0e0000-7e0f0000 \ imm32 ELF 7e0f0000-7e0f5000 Deferred libxdmcp.so.6 ELF 7e0f5000-7e10f000 Deferred libxcb.so.1 ELF 7e10f000-7e113000 Deferred libxau.so.6 ELF 7e113000-7e118000 Deferred libuuid.so.1 ELF 7e118000-7e207000 Deferred libx11.so.6 ELF 7e207000-7e217000 Deferred libxext.so.6 ELF 7e217000-7e22f000 Deferred libice.so.6 ELF 7e22f000-7e238000 Deferred libsm.so.6 ELF 7e241000-7e245000 Deferred libcom_err.so.2 ELF 7e247000-7e2e6000 Deferred winex11<elf> -PE 7e260000-7e2e6000 \ winex11 ELF 7e328000-7e34f000 Deferred libexpat.so.1 ELF 7e34f000-7e37c000 Deferred libfontconfig.so.1 ELF 7e38b000-7e402000 Deferred libfreetype.so.6 ELF 7e402000-7e42c000 Deferred ws2_32<elf> -PE 7e410000-7e42c000 \ ws2_32 ELF 7e42c000-7e447000 Deferred wsock32<elf> -PE 7e430000-7e447000 \ wsock32 ELF 7e447000-7e4ce000 Deferred winmm<elf> -PE 7e450000-7e4ce000 \ winmm ELF 7e4ce000-7e4e2000 Deferred lz32<elf> -PE 7e4d0000-7e4e2000 \ lz32 ELF 7e4e2000-7e4fc000 Deferred version<elf> -PE 7e4f0000-7e4fc000 \ version ELF 7e4fc000-7e51f000 Deferred mpr<elf> -PE 7e500000-7e51f000 \ mpr ELF 7e51f000-7e535000 Deferred libz.so.1 ELF 7e535000-7e58c000 Deferred wininet<elf> -PE 7e540000-7e58c000 \ wininet ELF 7e58c000-7e5d2000 Deferred urlmon<elf> -PE 7e590000-7e5d2000 \ urlmon ELF 7e5d2000-7e6b7000 Deferred oleaut32<elf> -PE 7e5f0000-7e6b7000 \ oleaut32 ELF 7e6b7000-7e725000 Deferred rpcrt4<elf> -PE 7e6c0000-7e725000 \ rpcrt4 ELF 7e725000-7e821000 Deferred ole32<elf> -PE 7e740000-7e821000 \ ole32 ELF 7e821000-7e836000 Deferred system.drv16.so PE 7e830000-7e836000 Deferred system.drv16 ELF 7e836000-7e84c000 Deferred libresolv.so.2 ELF 7e85b000-7e87b000 Deferred iphlpapi<elf> -PE 7e860000-7e87b000 \ iphlpapi ELF 7e87b000-7e88f000 Deferred icmp<elf> -PE 7e880000-7e88f000 \ icmp ELF 7e88f000-7e8c3000 Deferred winspool<elf> -PE 7e8a0000-7e8c3000 \ winspool ELF 7e8c3000-7e920000 Deferred shlwapi<elf> -PE 7e8d0000-7e920000 \ shlwapi ELF 7e920000-7eab0000 Deferred shell32<elf> -PE 7e930000-7eab0000 \ shell32 ELF 7eab0000-7eb63000 Deferred comdlg32<elf> -PE 7eac0000-7eb63000 \ comdlg32 ELF 7eb63000-7ec03000 Deferred gdi32<elf> -PE 7eb70000-7ec03000 \ gdi32 ELF 7ec03000-7ed4f000 Deferred user32<elf> -PE 7ec20000-7ed4f000 \ user32 ELF 7ed4f000-7ee19000 Deferred comctl32<elf> -PE 7ed60000-7ee19000 \ comctl32 ELF 7ee19000-7ee71000 Deferred advapi32<elf> -PE 7ee30000-7ee71000 \ advapi32 ELF 7ef9b000-7efa7000 Deferred libnss_files.so.2 ELF 7efa7000-7efb2000 Deferred libnss_nis.so.2 ELF 7efb2000-7efcb000 Deferred libnsl.so.1 ELF 7efcb000-7eff1000 Deferred libm.so.6 ELF 7eff7000-7f000000 Deferred libnss_compat.so.2 ELF b7d15000-b7d19000 Deferred libdl.so.2 ELF b7d19000-b7e7c000 Deferred libc.so.6 ELF b7e7d000-b7e96000 Deferred libpthread.so.0 ELF b7ea5000-b7fe1000 Export libwine.so.1 ELF b7fe3000-b8001000 Deferred ld-linux.so.2 Threads: process tid prio (all id:s are in hex) 00000008 (D) C:\Program Files\Visual Link Spanish\Level I Complete CD\empezar.exe 00000009 0 <== 0000000e 00000015 0 00000014 0 00000010 0 0000000f 0 00000011 00000017 0 00000016 0 00000013 0 00000012 0 00000018 00000019 0 Backtrace: =>0 0x7bc3d188 raise_status+0x38() in ntdll (0x0032f528) 1 0x7bc6d920 in ntdll (+0x5d920) (0x0032f548) 2 0x7bc83545 in ntdll (+0x73545) (0x0032f8a4) 3 0x7bc6cef4 RtlRaiseException+0xc() in ntdll (0x0032f920) 4 0x0057de3f in empezar (+0x17de3f) (0x0032f960) 5 0x00581e67 in empezar (+0x181e67) (0x0032f990) 6 0x00582ade in empezar (+0x182ade) (0x0032f9a4) 7 0x0058a42c in empezar (+0x18a42c) (0x0032f9c8) 8 0x00425084 in empezar (+0x25084) (0x0032f9f4) 9 0x004252b2 in empezar (+0x252b2) (0x0032fa48) 10 0x004254fe in empezar (+0x254fe) (0x0032fa74) 11 0x0042543d in empezar (+0x2543d) (0x0032fa90) 12 0x00429c36 in empezar (+0x29c36) (0x0032fac0) 13 0x0046e25a in empezar (+0x6e25a) (0x0032fae0) 14 0x0042622c in empezar (+0x2622c) (0x0032fb60) 15 0x004239cf in empezar (+0x239cf) (0x0032fb80) 16 0x0041ff84 in empezar (+0x1ff84) (0x0032fba4) 17 0x0042010e in empezar (+0x2010e) (0x0032fcc4) 18 0x0042019f in empezar (+0x2019f) (0x0032fcf4) 19 0x004afcd6 in empezar (+0xafcd6) (0x0032fe48) 20 0x004753b4 in empezar (+0x753b4) (0x0032fe6c) 21 0x006e2764 in empezar (+0x2e2764) (0x0032feb8) 22 0x7b877315 in kernel32 (+0x57315) (0x0032fee8) 23 0x7bc6cf04 call_thread_func+0xc() in ntdll (0x0032fef8) 24 0x7bc6d120 call_thread_entry_point+0x70() in ntdll (0x0032ffc8) 25 0x7bc4a57a in ntdll (+0x3a57a) (0x0032ffe8) 26 0xb7ead01d wine_call_on_stack+0x1d() in libwine.so.1 (0x00000000) ben@ben-laptop:~/.wine/drive_c/Program Files/Visual Link Spanish/Level I Complete CD$
http://bugs.winehq.org/show_bug.cgi?id=20525
--- Comment #3 from Andrew Nguyen arethusa26@gmail.com 2009-10-30 23:08:50 --- In the future, please do what I asked and attach your terminal output traces instead of pasting them into the comment box. Please use the winetricks script (http://wiki.winehq.org/winetricks) to install the mdac28 and jet40 redists.
http://bugs.winehq.org/show_bug.cgi?id=20525
--- Comment #4 from Dmitry Timoshkov dmitry@codeweavers.com 2009-10-31 08:52:10 --- Wine version?
http://bugs.winehq.org/show_bug.cgi?id=20525
Dmitry Timoshkov dmitry@codeweavers.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Alias|Ben |
http://bugs.winehq.org/show_bug.cgi?id=20525
--- Comment #5 from Ben delabeaux@gmail.com 2009-10-31 19:00:06 --- Created an attachment (id=24481) --> (http://bugs.winehq.org/attachment.cgi?id=24481) Text of terminal output
T
http://bugs.winehq.org/show_bug.cgi?id=20525
--- Comment #6 from Ben delabeaux@gmail.com 2009-10-31 19:02:48 --- My first time posting a bug ever (above)... thanks for understanding that.
Attached is my new terminal output with your suggested winetricks additions. Still bugs. I also updated to ubuntu 9.10 today. Wine is version 1.1.32
http://bugs.winehq.org/show_bug.cgi?id=20525
Vitaliy Margolen vitaliy@kievinfo.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #24481|application/octet-stream |text/plain mime type| |
http://bugs.winehq.org/show_bug.cgi?id=20525
Vitaliy Margolen vitaliy@kievinfo.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |1.1.32
http://bugs.winehq.org/show_bug.cgi?id=20525
johngaleuk@yahoo.co.uk changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |johngaleuk@yahoo.co.uk
--- Comment #7 from johngaleuk@yahoo.co.uk 2009-11-03 13:45:02 --- Hi I too am relatively new to Linux but have spent many hours trying to get Visual Link Spanish to work. The version of VLS I have is 4.2. I believe that is part of the problem and it is possible earlier versions (v3.6) may be ok.
My reasons for this being that I contacted Visual Link and ask if they had any advise on this subject and was told that new versions had a lot of license protection built in. They suggested that they felt earlier versions may work but would not confirm. They praised WINE but said it was not supported.
I have also found that when VLS starts in Windows it does a complete file check on start up. Simply changing a mp3 file for a different MP3 file with the same name it all falls apart. Start without playing about with mp3 changes you are not aware that checks are being made.
Maybe something I have said will click with somebody as Visual Link is a great program and worth having on board.
Bluedog Spain
Nov 3 2009 20.42
http://bugs.winehq.org/show_bug.cgi?id=20525
Louis Lenders xerox_xerox2000@yahoo.co.uk changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox_xerox2000@yahoo.co.uk
--- Comment #8 from Louis Lenders xerox_xerox2000@yahoo.co.uk 2009-11-03 16:52:57 ---
This might be a duplicate of another bug
Could you try this:
rm -rf ~/.wine/drive_c/windows/system32/user32.dll rm -rf ~/.wine/drive_c/windows/system32/kernel32.dll
Then see if the app starts up?
http://bugs.winehq.org/show_bug.cgi?id=20525
--- Comment #9 from Ben delabeaux@gmail.com 2009-11-03 18:20:03 --- (In reply to comment #8)
This might be a duplicate of another bug
Could you try this:
rm -rf ~/.wine/drive_c/windows/system32/user32.dll rm -rf ~/.wine/drive_c/windows/system32/kernel32.dll
Then see if the app starts up?
THAT DID IT!!!!!!!!!!!!! WOOOHOOO, thank you thank you thank you thank you!!!!.
Question: Will I have to do the rm -rf ~/ command each time?
~Ben
http://bugs.winehq.org/show_bug.cgi?id=20525
Ben delabeaux@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |FIXED
--- Comment #10 from Ben delabeaux@gmail.com 2009-11-03 20:42:53 --- (In reply to comment #9)
(In reply to comment #8)
This might be a duplicate of another bug
Could you try this:
rm -rf ~/.wine/drive_c/windows/system32/user32.dll rm -rf ~/.wine/drive_c/windows/system32/kernel32.dll
Then see if the app starts up?
THAT DID IT!!!!!!!!!!!!! WOOOHOOO, thank you thank you thank you thank you!!!!.
Question: Will I have to do the rm -rf ~/ command each time?
~Ben
1.) Confirmed that I do not need to do the above command each time. 2.) Any way to get this to work with Codeweavers software? No problem either way. 3.) Thank you EVERYONE who responded. I'm not sure if it was solely the rm -rf command that fixed this issue or if it was that in combination with the winetricks additions previously. 4.) Paypal donation on the way. Thanks again!
http://bugs.winehq.org/show_bug.cgi?id=20525
Vitaliy Margolen vitaliy@kievinfo.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Resolution|FIXED |DUPLICATE
--- Comment #11 from Vitaliy Margolen vitaliy@kievinfo.com 2009-11-03 21:05:48 --- Not fixed, duplicate.
*** This bug has been marked as a duplicate of bug 15437 ***
http://bugs.winehq.org/show_bug.cgi?id=20525
Vitaliy Margolen vitaliy@kievinfo.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #12 from Vitaliy Margolen vitaliy@kievinfo.com 2009-11-03 21:05:56 --- Closing
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