[Bug 49571] New: Using the "new3D feature" of Chess base crashes the program and blocks the KDE plasma screen.

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49571

Bug ID: 49571
           Summary: Using the "new3D feature" of Chess base crashes the
                    program and blocks the KDE plasma screen.
           Product: Wine
           Version: 5.0
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: directx-d3d
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 67713
  --> https://bugs.winehq.org/attachment.cgi?id=67713
backtrace of crash Chess 11 page fault on read access to 0x00000208 in 32-bit
code (0x00604f1a)

When using:
standard install of opensuse Leap 15.2 (I confirm that it is totally borked in
15.1, so some progress).
install of chessbase 11 (Fritz 11, German version)

The program does start normally, (is actually installed on a 64 bit system,
with a copatibility of 64 bit..) you can set the screen output.
2d, old 3d and new3d. When setting 2d works, old 3d works. 
But the more recent 3d setting:
crashes with the report in attachment. 
Does block wine (so you need another session of another user to kill it via
e.g. ksysgard. Then you will find the screen filled with a frozen version of
chess 11.
Again you have to go in another user and kill the chess program as root / sudo.

The issue should be related to how the Intel graphics handle 3d, because the
very same program, same version, (all identical) runs fine in all settings with
AMD graphics.

I put this to critical because a unprepared user would be left with a machine
that would run, but he would have to hard reboot. Note that using the
combination ctrl+alt+esc does NOT kill the frozen chess 11 window. So in order
to do whatever the user must have knowledge either of alt+cntr+Fn to reach a
console or have an extra user open prior to the accident.

The program is not available for free. It has however in the 11 version a very
low cost. It is normally reported as excellent compatibility (gold).

This is probably a duplicate of bug 42055 (page fault on read access to
0x00000208 in 32-bit code (0x00604f1a).  But as I am not familiar with your
duplicate policy and since the version described is 13, it might be you wish a
separate report.

[Bug 49571] Using the "new3D feature" of Chess base crashes the program and blocks the KDE plasma screen.

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49571

Olivier F. R. Dierick  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|critical                    |normal
                 CC|                            |[e-mail]

--- Comment #1 from Olivier F. R. Dierick  ---
Hello,

Issues in a single application are severity 'normal'.
Read more about severity levels descriptions there:
https://wiki.winehq.org/Bugs#severity

The policy on WineHQ.org bugzilla is: 1 bug = 1 issue.
The number and nature of affected applications is irrelevant.
There is a link to 'Show Apps affected by this bug' above, to get the list of
the known affected apps.

However, nothing indicates that bug 42055 is the same issue (different
backtraces and symptoms).
Moreover, the old one has not been updated in 4 years.
That doesn't seems to indicate that the issue persisted, so the probability
that you're affected with a newer issue is great.

Please, attach a normal (=without WINEDEBUG) terminal output.
Instructions to get a log can be found there:
https://wiki.winehq.org/FAQ#get_log

Regards.

[Bug 49571] Using the "new3D feature" of Chess base crashes the program and blocks the KDE plasma screen.

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49571

--- Comment #2 from Olivier F. R. Dierick  ---
Also,

wine 5.0 is several months old now and doesn't have the latest fixes and
features.

Please retest with recent wine version (preferably 5.9 or 5.12) and attach the
terminal output only if the issue is still present.

[Bug 49571] Using the "new3D feature" of Chess base crashes the program and blocks the KDE plasma screen.

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=49571

--- Comment #3 from [e-mail] ---
Created attachment 67715
  --> https://bugs.winehq.org/attachment.cgi?id=67715
Wine 5.12 with crash in Chessbase 11

bug persists also in latest version. Binaries from opensuse/emulators
repository now. 5.0 was the standard version. The bug was present already in
the standard version of opensuse15.1 (if this is of interest).

Thank you for your patience.