[Bug 41249] New: Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

Bug ID: 41249
           Summary: Serato DJ 1.9.2 : Gray Screen with cursor
           Product: Wine
           Version: 1.9.17
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

After installing Serato DJ 1.9.2, with vcrun2013 from winetricks and changing
config settings to Windows 7,

Serato DJ opens to a Gray with a your mouse. Can't do anything, must Alt-Tab to
exit and the force kill from task manager.

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
       Distribution|---                         |Ubuntu

--- Comment #1 from [e-mail] ---
EDIT :
Opens to a Gray *Screen with your mouse.

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #2 from [e-mail] ---
When running from terminal I get a

err:d3dcompiler:compile_shader HLSL shader parsing failed.

error. I installed winetricks d3dx9_36 but it didn't fix the problem.

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #3 from [e-mail] ---
Installed winetricks d3dcompiler_43 but didn't fix the problem

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #4 from [e-mail] ---
Does this have a free trial version? Is that the only console output you get?

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #5 from [e-mail] ---
Created attachment 55800
  --> https://bugs.winehq.org/attachment.cgi?id=55800
Terminal Output

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #6 from [e-mail] ---
(In reply to winetest from comment #4)
> Does this have a free trial version? Is that the only console output you get?

The software is free you can find it here : https://serato.com/dj/downloads

Therefore there's is no trial version but you do need to create a free account
to download it.

I have attached the terminal output. Please note that I killed the terminal
since the program was repeating itself.

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #7 from [e-mail] ---
I also see that a common message on the terminal output is :

fixme:hlsl_parser:declare_vars Complex initializers are not supported yet.

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #8 from [e-mail] ---
(In reply to winetest from comment #4)
> Does this have a free trial version? Is that the only console output you get?

Do you have any info about the bug? Is anyone fixing it? Do you know what's
wrong?

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #9 from [e-mail] ---
(In reply to machst from comment #8)
> (In reply to winetest from comment #4)
> > Does this have a free trial version? Is that the only console output you get?
>
> Do you have any info about the bug? Is anyone fixing it? Do you know what's
> wrong?

I noticed you have this error:

err:d3dcompiler:compile_shader HLSL shader parsing failed.

Can you try running "winetricks d3dcompiler_43" as a workaround?

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #10 from Austin English  ---
(In reply to machst from comment #8)
> (In reply to winetest from comment #4)
> > Does this have a free trial version? Is that the only console output you get?
>
> Do you have any info about the bug? Is anyone fixing it? Do you know what's
> wrong?

Well, normally developers request information about the program to help solve
the bug. It's much more difficult or impossible if information isn't provided.

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #11 from [e-mail] ---
(In reply to fjfrackiewicz from comment #9)
> (In reply to machst from comment #8)
> > (In reply to winetest from comment #4)
> > > Does this have a free trial version? Is that the only console output you get?
> >
> > Do you have any info about the bug? Is anyone fixing it? Do you know what's
> > wrong?
>
> I noticed you have this error:
>
> err:d3dcompiler:compile_shader HLSL shader parsing failed.
>
> Can you try running "winetricks d3dcompiler_43" as a workaround?

I have already tried that and it still doesn't work. I tried installing it with
playOnLinux and winetricks

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #12 from [e-mail] ---
(In reply to Austin English from comment #10)
> (In reply to machst from comment #8)
> > (In reply to winetest from comment #4)
> > > Does this have a free trial version? Is that the only console output you get?
> >
> > Do you have any info about the bug? Is anyone fixing it? Do you know what's
> > wrong?
>
> Well, normally developers request information about the program to help
> solve the bug. It's much more difficult or impossible if information isn't
> provided.

Do you mean that it is harder since the software is not open source

[Bug 41249] Serato DJ 1.9.2 : Gray Screen with cursor (needs HLSL compiler)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=41249

Gijs Vermeulen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
            Summary|Serato DJ 1.9.2 : Gray      |Serato DJ 1.9.2 : Gray
                   |Screen with cursor          |Screen with cursor (needs
                   |                            |HLSL compiler)
           Keywords|                            |download
          Component|-unknown                    |directx-d3d-util
                URL|                            |https://web.archive.org/web
                   |                            |/20210930203751if_/https://
                   |                            |dl.sera.to/34/144434/144434
                   |                            |?Expires=1633034292&Signatu
                   |                            |re=fYk~zObAdSmWgSlQ9qul-40e
                   |                            |QnNnwy5eulSnfNHv6v26A4c5RBg
                   |                            |gxb~mPY~KZirV1m25koncsOFp0B
                   |                            |u0LyO4IYs0kQZ6Pr~DjQZThxx~A
                   |                            |E4Eq4pbYbi4W5OrT11JNMoocryn
                   |                            |3hVr0MZaty3WxaxtLSr5ke27F-g
                   |                            |k73qdTJjewQU_&Key-Pair-Id=A
                   |                            |PKAJJH6HOT56LE4SWOA
     Ever confirmed|0                           |1

--- Comment #13 from Gijs Vermeulen  ---
Still present with wine-6.18. Works with 'winetricks -q d3dcompiler_47'.

Adding stable download.

$ sha1sum Serato\ DJ\ 1.9.2.zip
708b0a450b1612450efa4e7af765d6a2d7b9eaf6  Serato DJ 1.9.2.zip

$ du -sh Serato\ DJ\ 1.9.2.zip
249M    Serato DJ 1.9.2.zip

[Bug 41249] Serato DJ 1.9.2 only shows gray screen with cursor (HLSL shader compilation failure)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=41249

Gijs Vermeulen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|1.9.17                      |1.6
            Summary|Serato DJ 1.9.2 : Gray      |Serato DJ 1.9.2 only shows
                   |Screen with cursor (needs   |gray screen with cursor
                   |HLSL compiler)              |(HLSL shader compilation
                   |                            |failure)
          Component|d3d-util                    |hlsl
           Hardware|x86                         |x86-64
            Product|Wine                        |vkd3d

[Bug 41249] Serato DJ 1.9.2 only shows gray screen with cursor (HLSL shader compilation failure)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #14 from Gijs Vermeulen  ---
Created attachment 73956
  --> https://bugs.winehq.org/attachment.cgi?id=73956
VKD3D_SHADER_DEBUG=trace VKD3D_DEBUG=trace

Log with current vkd3d-git and wine-8.0-169-gaabdb15458a.

[Bug 41249] Serato DJ 1.9.2 only shows gray screen with cursor (HLSL shader compilation failure)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=41249

Zeb Figura  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #15 from Zeb Figura  ---
It needs packoffset and user-defined function calls. I've noticed a lot of
programs that use a similar GL-based translation layer and fail similarly.

[Bug 41249] Serato DJ 1.9.2 only shows gray screen with cursor (HLSL shader compilation failure)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #16 from Nikolay Sivov  ---
Problematic vertex shader compiles fine for me with current vkd3d. We'll need
to retest this after next import of vkd3d.

[Bug 41249] Serato DJ 1.9.2 only shows gray screen with cursor (HLSL shader compilation failure)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #17 from Gijs Vermeulen  ---
Created attachment 74463
  --> https://bugs.winehq.org/attachment.cgi?id=74463
Output

This is the terminal output with wine-8.8 and current vkd3d-git. There are no
more d3dcompiler errors in the log but the screen is now all black instead of
gray. Some elements of the GUI are rendered.

[Bug 41249] Serato DJ 1.9.2 only shows gray screen with cursor (HLSL shader compilation failure)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=41249

--- Comment #18 from Nikolay Sivov  ---
It's the same problem that I described at
https://bugs.winehq.org/show_bug.cgi?id=55740#c7. Bumping temp count by one
should help with glsl translation.

[Bug 41249] Serato DJ 1.9.2 only shows gray screen with cursor (HLSL shader compilation failure)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=41249

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #19 from [e-mail] ---
I can install and run the program. I don't see shader issue or gray screen. The
problem I have is a popup message I cant bypass. it's more like a webpage
window than actual popup. because of the window you cant use the interface.

wine 9.0rc3.

[Bug 41249] Serato DJ 1.9.2 only shows gray screen with cursor (HLSL shader compilation failure)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=41249

Gijs Vermeulen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |FIXED
             Status|NEW                         |RESOLVED

--- Comment #20 from Gijs Vermeulen  ---
(In reply to temp82 from comment #19)
> I can install and run the program. I don't see shader issue or gray screen.
> The problem I have is a popup message I cant bypass. it's more like a
> webpage window than actual popup. because of the window you cant use the
> interface.
>
> wine 9.0rc3.

I was able to close this window by pressing ESC. GUI looks fine now, a
d3dcompiler trace also doesn't reveal any errors, considering this one FIXED.

[Bug 41249] Serato DJ 1.9.2 only shows gray screen with cursor (HLSL shader compilation failure)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=41249

Nikolay Sivov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #21 from Nikolay Sivov  ---
Closing bugs fixed in 1.11.