[Bug 44479] New: Battle.net "Failed to create a graphics context. "

https://bugs.winehq.org/show_bug.cgi?id=44479

Bug ID: 44479
           Summary: Battle.net "Failed to create a graphics context. "
           Product: Wine
           Version: 2.21
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

As of today, battle-net doesn't work anymore. I believe the app just updated.

After logging in, the app window comes up all black, and a few seconds later
halts with the following error:

"Failed to create a graphics context. "
https://us.battle.net/support/en/article/12706

Curiously that Blizz support page even says "Note: This error is also occurring
with some Linux-based installations using WINE." but does not say anything
else.

I tried several things that helped Windows users having the "Failed to create a
graphics context." error in the past, as well as some Wine related suggestions.

- Tried setting QT_ANGLE_PLATFORM to "warp"
- Ensured my nVidia drivers and Wine are up to date
- Ensured I have 32 bit packages for nVidia
- Disabled browser acceleration
- Tried using both Windows' DX11 dlls as well as Wine's built in ones

I have noticed the following in console:

err:ntdll:NtQueryInformationToken Unhandled Token Information class 24!

err:wgl:X11DRV_WineGL_InitOpenglInfo  couldn't initialize OpenGL, expect
problems

Arch Linux
KDE 5
Wine 2.21 Staging

Posted to Blizz forums too, just in case:
https://us.battle.net/forums/en/bnet/topic/20761646679

[Bug 44479] Battle.net "Failed to create a graphics context. "

https://bugs.winehq.org/show_bug.cgi?id=44479

--- Comment #1 from Storm Engineer  ---
UPDATE!

Downgraded the nVidia driver and the kernel (was required for the nvidia
downgrade) and the issue is fixed!

Downgraded:

nvidia-390.25-4-x86_64 > nvidia-387.34-21-x86_64
nvidia-utils-390.25-2-x86_64 > nvidia-utils-387.34-5-x86_64
linux-4.15.1-2-x86_64 > linux-4.14.15-1-x86_64

So is this a bug in my nvidia drivers then?

[Bug 44479] Battle.net "Failed to create a graphics context. "

https://bugs.winehq.org/show_bug.cgi?id=44479

Sveinar Søpler  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from Sveinar Søpler  ---
I noticed a change in the battle.net app today, cos i got some graphics back in
the client :)

Last week or so, the window (for the World of Warcraft tab atleast) was just
black with 2 white dots in the left corner, but today the menus to check for
upgrade++ is back, although the "news" section is still just 2 white dots. (But
that it has been for "years")

Using nVidia 390.25 and 4.15 kernel.

64-bit prefix and wine-staging-2.18

[Bug 44479] Battle.net "Failed to create a graphics context. "

https://bugs.winehq.org/show_bug.cgi?id=44479

Storm Engineer  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |INVALID

--- Comment #3 from Storm Engineer  ---
UPDATE:

This turned out to be caused by the 32bit nVidia packages of Arch lagging
behind in updating. It has been fixed since, and after upgrading again the
battle.net client works again.

[Bug 44479] Battle.net "Failed to create a graphics context. "

https://bugs.winehq.org/show_bug.cgi?id=44479

André H.  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
             Status|RESOLVED                    |CLOSED

--- Comment #4 from André H.  ---
closing invalid