[Bug 38842] New: MS Office 2010, can't start installer, Ubuntu 15.04

https://bugs.winehq.org/show_bug.cgi?id=38842

Bug ID: 38842
           Summary: MS Office 2010, can't start installer, Ubuntu 15.04
           Product: Wine
           Version: 1.7.44
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 51773
  --> https://bugs.winehq.org/attachment.cgi?id=51773
backtrace

Following:
https://appdb.winehq.org/objectManager.php?sClass=version&iId=17336

wine 1.7.44, Ubuntu 15.04, amd64 (x86-64)

1) Created win32 wineprefix
WINEARCH=win32 WINEPREFIX=~/.local/share/wineprefixes/office2010 winecfg

2) Tried the installer:
WINEARCH=win32 WINEPREFIX=~/.local/share/wineprefixes/office2010 wine setup.exe
I get a pop up "Error: Newer windows version needed."

3) Told winecfg to use windows 7 (even though appdb says to use windows xp)
WINEARCH=win32 WINEPREFIX=~/.local/share/wineprefixes/office2010 winecfg

4) Tried installer again:
WINEARCH=win32 WINEPREFIX=~/.local/share/wineprefixes/office2010 wine setup.exe
"Program Error: The program setup.exe has encountered a serious problem..."
and generates the attached backtrace and console output

Thank you

[Bug 38842] MS Office 2010, can't start installer, Ubuntu 15.04

https://bugs.winehq.org/show_bug.cgi?id=38842

--- Comment #1 from [e-mail] ---
Created attachment 51774
  --> https://bugs.winehq.org/attachment.cgi?id=51774
console log

[Bug 38842] MS Office 2010, can't start installer, Ubuntu 15.04

https://bugs.winehq.org/show_bug.cgi?id=38842

--- Comment #2 from Nikolay Sivov  ---
You sure you're trying Office 2010 and not Office 2013?

[Bug 38842] MS Office 2010, can't start installer, Ubuntu 15.04

https://bugs.winehq.org/show_bug.cgi?id=38842

--- Comment #3 from [e-mail] ---
Yes it's office 2010. I was able to get it to work! I had to manually choose
the file:
WINEARCH=win32 WINEPREFIX=~/.local/share/wineprefixes/office2010 wine setup.exe
/adminfile CUSTOM.MSP

I don't know if my work hacked setup.exe, but the above command fixed it. Since
I don't know what happened to my setup.exe, it might not be worth trying to
debug it.

[Bug 38842] MS Office 2010, can't start installer, Ubuntu 15.04

https://bugs.winehq.org/show_bug.cgi?id=38842

--- Comment #4 from Nikolay Sivov  ---
Well, your backtrace shows d3d10/d3d11/dwrite that Office can't use when
running on winxp. So if you want it to work, use default winxp prefix version.

[Bug 38842] MS Office 2010, can't start installer, Ubuntu 15.04

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=38842

--- Comment #5 from Ken Sharp  ---
Does this still occur with the latest release of Wine?