[Bug 47537] New: Microsoft Application Virtualization Client ( click2run.msi)

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wine-bugs＠winehq.org

22 Jul 2019 22 Jul '19

7:53 p.m.

https://bugs.winehq.org/show_bug.cgi?id=47537

Bug ID: 47537 Summary: Microsoft Application Virtualization Client (click2run.msi) Product: Wine Version: 4.0.1 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: critical Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: kle@bluewin.ch Distribution: ---

Created attachment 64930 --> https://bugs.winehq.org/attachment.cgi?id=64930 Error report of manual click2run.msi installation

Microsoft Office 2010 Starter cannot be installed because the installation of the Microsoft Application Virtualization Client (click2run.msi) fails.

The SetupConsumerC2ROLW.exe setup file can be started but at around 9% to 10% it stops and reports that "one for the installation required file is missing". (Original in German: "Eine zum Einrichten von Microsoft Office Starter 2010 erforderliche Datei ist fehlerhaft. Führen Sie Setup erneut aus. Wenden Sie sich bei Fortbestehen des Problems wegen Unterstützung an den Computerhersteller.)

Note, - a requirement for Office Starter 2010 is the availability of a drive with letter "q". This must be configured manually. Otherwise the setup installer refuses completely to start.

Office Starter also requires MSXML 6.0 SP1.

This fundamental problem also occurs most likely at other Microsoft Office Click-to-Run based products like MS Office 2013 (c2r), MS Office 2016 (c2r) and MS Office 2019 (c2r).

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wine-bugs＠winehq.org

22 Jul 22 Jul

7:57 p.m.

New subject: [Bug 47537] Microsoft Application Virtualization Client (click2run.msi)

https://bugs.winehq.org/show_bug.cgi?id=47537

Nikolay Sivov bunglehead@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Severity|critical |normal

--- Comment #1 from Nikolay Sivov bunglehead@gmail.com --- Try with recent Wine releases please. Office 2013/2016/2019 do install after some tinkering, like msxml6 issue that you mentioned.

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wine-bugs＠winehq.org

7:59 p.m.

New subject: [Bug 47537] Microsoft Application Virtualization Client (click2run.msi)

https://bugs.winehq.org/show_bug.cgi?id=47537

--- Comment #2 from Nikolay Sivov bunglehead@gmail.com --- Also, I'm not sure you're supposed to run click2run.msi manually, it sounds like it could be invoked automatically from main installer.

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wine-bugs＠winehq.org

23 Jul 23 Jul

10:17 a.m.

New subject: [Bug 47537] Microsoft Application Virtualization Client (click2run.msi)

https://bugs.winehq.org/show_bug.cgi?id=47537

--- Comment #3 from kle@bluewin.ch --- Thanks Nikolay for your fast comments.

The click2run.msi can be started at Windows 7 systems manually. It will install the Microsoft Application Virtualization Client and the corresponding environment.

Maybe the Office 2010 click2run version mentioned here is different than the others. It was the last one compatible also to Windows XP SP3 and Windows Server 2003. The following MS help article also mentions a full c2r package installer for these old Windows systems.

https://answers.microsoft.com/de-de/msoffice/forum/msoffice_install-mso_othe...

Well, I was not able to find that package but in think it is the same like the click2run.msi I have present in my OEMOffice14 folder. It looks also that the Virtual client is App-V 4.x based while all newer click2run office releases have App-V 5.x version. (https://en.wikipedia.org/wiki/Microsoft_App-V)

This may be furthermore also the reason why Windows 8.x (and also Windows 10) needs the c2r updates kb2598285 and kb2986257. Office Starter 2010 will not work without them under theses newer Windows.

And finally, a specialty is also the requirement fo the separate and encrypted virtual drive Q. Under Windows there exist no way to get into that drive. The diskpart tool doesen't show it. Maybe Wine has currently not the necessary "Windows services" implemented to emulate this. Or this will never work because it is not fundamentally incompatible with Linux, - whatever. ;-)

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wine-bugs＠winehq.org

25 Jul 25 Jul

4:58 p.m.

New subject: [Bug 47537] Microsoft Application Virtualization Client (click2run.msi)

https://bugs.winehq.org/show_bug.cgi?id=47537

kle@bluewin.ch changed:

What |Removed |Added ---------------------------------------------------------------------------- Version|4.0.1 |4.12.1

--- Comment #4 from kle@bluewin.ch --- I was able to reproduce this error at Wine 4.12.1 (under openSUSE 15.1).

The click2run.msi (Microsoft Application Virtualization Client) fails to install. The Office 2010 Starter setup file (SetupConsumerC2ROLW.exe) shows the mentioned "required file is missing" message at around 6% to 10%, - identical to Wine 4.0.1.

One difference between the tested Wine versions exist when winetricks is used. On Wine 4.12.1 the Office 2010 Starter setup installer crashes right after it is started. On Wine 4.0.1 it doesn't crash when winetricks is used.

I have again configured manually a drive with letter "q".

The click2run.msi file don't install when manually selected, - it seems to abort.

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WineHQ Bugzilla

31 Jan 31 Jan

7:46 p.m.

New subject: [Bug 47537] Microsoft Application Virtualization Client (click2run.msi)

https://bugs.winehq.org/show_bug.cgi?id=47537

kle@bluewin.ch changed:

What |Removed |Added ---------------------------------------------------------------------------- Hardware|x86 |x86-64 Version|4.12.1 |5.0

--- Comment #5 from kle@bluewin.ch --- Here follows a little status update. The problem is still present almost identical under Wine 5.0. The installer crashes with the same message right after it is started.

Because the "Microsoft Application Virtualization Client" cannot be installed, the creation of the special drive "q" fails and the setup process of Office 2010 Starter stops. A manual installation of the click2run.msi file shows the following error.

test@iMac-test:~$ wine msiexec /i /home/test/.wine/drive_c/ProgramData/Microsoft/OEMOffice14/OStarter/de-de/click2run.msi 0009:fixme:ntdll:NtLockFile I/O completion on lock not implemented yet 0009:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION 0009:err:msi:execute_script Execution of script 0 halted; action L"[INSTALLDIR#C:\Program Files\Microsoft Application Virtualization Client\#CONF_SWIGLOBALDATA#C:\ProgramData\Microsoft\Application Virtualization Client\<=>S-1-5-21-0-0-0-1000<=>{90140000-006D-0407-0000-0000000FF1CE}]SWISecureDatastores" returned 1603 0009:err:msi:ITERATE_Actions Execution halted, action L"InstallFinalize" returned 1603 0009:fixme:msi:internal_ui_handler internal UI not implemented for message 0x0b000000 (UI level = 5) 0009:fixme:msi:internal_ui_handler internal UI not implemented for message 0x0b000000 (UI level = 5) 0143:fixme:setupapi:SetupSetNonInteractiveMode 1 0145:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (00DFEDBC 1 C) semi-stub 0145:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (00DFF2D8 1 C) semi-stub 0145:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (00DFF0C0 1 C) semi-stub 0145:fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (00DFF2A0 1 C) semi-stub 0145:fixme:loadperf:UnloadPerfCounterTextStringsW (L"mav "MAV Client PerfMon Provider"", 1): stub 0145:fixme:msvcrt:__clean_type_info_names_internal (0x135d6d8) stub 0145:fixme:msvcrt:__clean_type_info_names_internal (0x57b99c08) stub

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WineHQ Bugzilla

8 Jun 8 Jun

3:29 p.m.

New subject: [Bug 47537] Microsoft Application Virtualization Client installer (click2run.msi) for Office 2010 Starter fails

https://bugs.winehq.org/show_bug.cgi?id=47537

Matteo Bruni matteo.mystral@gmail.com changed:

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WineHQ Bugzilla

4 Mar 4 Mar

7:54 p.m.

New subject: [Bug 47537] Microsoft Application Virtualization Client installer (click2run.msi) for Office 2010 Starter fails

https://bugs.winehq.org/show_bug.cgi?id=47537

--- Comment #6 from C. Leu kle@bluewin.ch --- Somewhat more then a year has passed.

Here follows the result of my install attempt at Wine 6.0 (stable release). This time it was tested in a 64bit prefix. The installation of the "Microsoft Application Virtualization Client" still fails with the exact same "SWISecureDatastores returned 1603" error message.

The next time I will try it again in a 32bit prefix. ;-)

test@test-iMac:~$ WINEPREFIX=~/.wine msiexec /i $HOME'/.wine/drive_c/ProgramData/Microsoft/OEMOffice14/OStarter/de-de/click2run64.msi' 0034:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0034:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0034:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0034:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0034:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0068:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0068:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0068:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0068:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0068:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0068:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0070:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0070:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0070:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0070:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0060:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0060:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0060:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0060:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0070:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0060:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 002c:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 002c:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 002c:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 002c:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 002c:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0024:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0024:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0024:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0024:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 00f8:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 00f8:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 00f8:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 00f8:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0024:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 00f8:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 00f8:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0024:fixme:file:NtLockFile I/O completion on lock not implemented yet 0024:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION 0104:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0104:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0104:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0104:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0104:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0104:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0514:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0514:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0514:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0514:fixme:font:get_name_record_codepage encoding 29 not handled, platform 1. 0514:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 0514:fixme:font:get_name_record_codepage encoding 20 not handled, platform 1. 051c:fixme:heap:RtlSetHeapInformation 00000000018E0000 0 00000000018CED60 4 stub 0024:err:msi:execute_script Execution of script 0 halted; action L"[INSTALLDIR#C:\Program Files (x86)\Microsoft Application Virtualization Client\#CONF_SWIGLOBALDATA#C:\users\Public\Documents\<=>S-1-5-21-0-0-0-1000<=>{90140000-006D-0407-1000-0000000FF1CE}]SWISecureDatastores" returned 1603 0024:err:msi:ITERATE_Actions Execution halted, action L"InstallFinalize" returned 1603 0024:fixme:msi:internal_ui_handler internal UI not implemented for message 0x0b000000 (UI level = 5) 0024:fixme:msi:internal_ui_handler internal UI not implemented for message 0x0b000000 (UI level = 5) 0568:fixme:heap:RtlSetHeapInformation 0000000001AF0000 0 0000000001ADED60 4 stub

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WineHQ Bugzilla

8:03 p.m.

New subject: [Bug 47537] Microsoft Application Virtualization Client installer (click2run.msi) for Office 2010 Starter fails

https://bugs.winehq.org/show_bug.cgi?id=47537

C. Leu kle@bluewin.ch changed:

What |Removed |Added ---------------------------------------------------------------------------- Version|5.0 |6.0

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WineHQ Bugzilla

5 Mar 5 Mar

9:13 a.m.

New subject: [Bug 47537] Microsoft Application Virtualization Client installer (click2run.msi) for Office 2010 Starter fails

https://bugs.winehq.org/show_bug.cgi?id=47537

Austin English austinenglish@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Version|6.0 |4.0.1

--- Comment #7 from Austin English austinenglish@gmail.com --- Please leave the version field at the original reported version.

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