[Bug 47485] New: Quickbooks 2019 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

Bug ID: 47485
           Summary: Quickbooks 2019 Fails to start
           Product: Wine
           Version: 4.12.1
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Zorin OS 15 Core with Linux Kernel 4.18.0-25-generic x86-64
Wine 4.12.1 with x86 wineprefix with dotnet472, vcrun2008-2017, and corefonts

QuickBooks fails to start with error 3371 Unable to load the license data.
Backtrace and terminal output are attached.

[Bug 47485] Quickbooks 2019 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

--- Comment #1 from [e-mail] ---
Created attachment 64864
  --> https://bugs.winehq.org/attachment.cgi?id=64864
Backtrace and Terminal Output

[Bug 47485] Quickbooks 2019 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

--- Comment #2 from Austin English  ---
wine: Call from 0x7b452dfc to unimplemented function
msvcm90.dll.?_Cin_func@std@@YAAAV?$basic_istream@DU?$char_traits@D@std@@@1@XZ,
aborting

Which would be msvcm90. What version of winetricks are you using? What happens
with a clean prefix and just dotnet472 vcrun2008?

[Bug 47485] Quickbooks 2019 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #64864|0                           |1
        is obsolete|                            |

--- Comment #3 from [e-mail] ---
Created attachment 64867
  --> https://bugs.winehq.org/attachment.cgi?id=64867
New backtrace

[Bug 47485] Quickbooks 2019 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

--- Comment #4 from [e-mail] ---
It appears to throw the same error. Winetricks version is 20190615-next. I
attached the new backtrace and terminal output with the clean wineprefix.

[Bug 47485] Quickbooks 2019 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

--- Comment #5 from [e-mail] ---
Which windows component does msvcm90 install with?

[Bug 47485] Quickbooks 2019 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

--- Comment #6 from Austin English  ---
(In reply to yother.andrew from comment #5)
> Which windows component does msvcm90 install with?

Visual C Runtime 2008 (aka vcrun2008):
https://www.microsoft.com/en-us/download/details.aspx?id=29

[Bug 47485] Quickbooks 2019 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

--- Comment #7 from [e-mail] ---
It appears that QB setup is installing a different version of VC 9 than
winetricks. Should I remove the QB version and see if that helps?

[Bug 47485] Quickbooks 2018 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Quickbooks 2019 Fails to    |Quickbooks 2018 Fails to
                   |start                       |start

[Bug 47485] Quickbooks 2018 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

--- Comment #8 from [e-mail] ---
Moving this to msvcm since the issue appears to be with msvcm90.dll.

[Bug 47485] Quickbooks 2018 Fails to start

https://bugs.winehq.org/show_bug.cgi?id=47485

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |msvcm

[Bug 47485] Quickbooks 2018 Fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=47485

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|msvcm                       |-unknown
             Status|UNCONFIRMED                 |NEEDINFO
     Ever confirmed|0                           |1
                 CC|                            |[e-mail]
                   |                            |m

--- Comment #9 from Ken Sharp  ---
It's not the cause if you have tried winetricks and the result is the same.

Does msxml4 make any difference?

[Bug 47485] Quickbooks 2018 Fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=47485

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEEDINFO                    |CLOSED
         Resolution|---                         |ABANDONED

--- Comment #10 from [e-mail] ---
Thank you for responding however unfortunately priorities for YOCO PC's have
moved from Wine to other projects.

[Bug 47485] Quickbooks 2018 Fails to start

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=47485

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |https://web.archive.org/web
                   |                            |/20201007062741/https://glo
                   |                            |balsmallbusiness.intuit.com
                   |                            |/downloads/CA/QuickBooks/20
                   |                            |18/dls/Latest/QuickBooksCA2
                   |                            |018.exe
                 CC|                            |[e-mail]