[Bug 33662] New: Unhandled exception: page fault on write access in CitiesXL_Platinum.exe

http://bugs.winehq.org/show_bug.cgi?id=33662

Bug #: 33662
           Summary: Unhandled exception: page fault on write access in
                    CitiesXL_Platinum.exe
           Product: Wine
           Version: unspecified
          Platform: x86-64
        OS/Version: Mac OS X
            Status: UNCONFIRMED
          Severity: major
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Created attachment 44558
  --> http://bugs.winehq.org/attachment.cgi?id=44558
Generated by software via crash notification.

Unhandled exception: page fault on write access to 0x00000000 in 32-bit code
(0x0062961e).
Register dump:
 CS:001b SS:0023 DS:0023 ES:0023 FS:111f GS:000f
 EIP:0062961e ESP:0e6ec420 EBP:0e6ec454 EFLAGS:00010246(  R- --  I  Z- -P- )
 EAX:00000002 EBX:0e6ee4d4 ECX:00000000 EDX:0e6ec51b
 ESI:00000269 EDI:024149f8
Stack dump:
0x0e6ec420:  6e2d4999 0000000d 024149f8 0e6ee4c0
0x0e6ec430:  02414a40 02414a40 2e1b7dc0 00efc628
0x0e6ec440:  00efc073 2e1b7dc0 0e6ee484 00e24603
0x0e6ec450:  00000000 654d636d 70632e6d 31362870
0x0e6ec460:  0a3a2937 635c3a64 65697469 5c6c7873
0x0e6ec470:  6e617262 73656863 6c696d5c 6f747365
0223: sel=111f base=81dd0000 limit=00000fff 32-bit rw-
Backtrace:
=>0 0x0062961e in citiesxl_platinum (+0x22961e) (0x0e6ec454)
0x0062961e: andl    %ecx,0x0(%ecx)
Modules:
Module    Address            Debug info    Name (54 modules)
ELF           0-7bf03000    Stabs           <wine-loader>
PE      330000-  356000    Deferred        netlib_bwf
PE      360000-  36e000    Deferred        boost_signals-vc80-mt-p-1_33_1
PE      370000-  3c8000    Deferred        speedtreert
PE      3f0000-  3fe000    Deferred        msssrs.flt
PE      400000- 1d1f000    Deferred        citiesxl_platinum
PE     1d20000- 20e8000    Deferred        d3dx9_38
PE     20f0000- 2197000    Deferred        stlport.5.0
PE     28e0000- 2914000    Deferred        mssogg.asi
PE     2920000- 293f000    Deferred        msseax.flt
PE    10000000-101db000    Deferred        freeimage
PE    18000000-18038000    Deferred        binkw32
PE    21100000-2118b000    Deferred        mss32
PE    22300000-2230d000    Deferred        mssds3d.flt
PE    23000000-2300a000    Deferred        mssdolby.flt
PE    24100000-24120000    Deferred        mssdsp.flt
PE    26400000-2643a000    Deferred        mssvoice.asi
PE    26f00000-26f2e000    Deferred        mssmp3.asi
PE    40510000-40514000    Deferred        shlwapi
PE    405a0000-405a4000    Deferred        version
PE    405c0000-405c4000    Deferred        d3d9
PE    40710000-40714000    Deferred        gdi32
PE    407e0000-407e4000    Deferred        msacm32
PE    42f10000-42f14000    Deferred        advapi32
PE    42f80000-42f84000    Deferred        ddraw
PE    44510000-4453e000    Deferred        user32
PE    44650000-44654000    Deferred        wined3d
PE    44790000-4479b000    Deferred        winmm
PE    447e0000-447e4000    Deferred        psapi
PE    46a30000-46a74000    Deferred        msvcrt
PE    46ad0000-46ad4000    Deferred        ws2_32
PE    46c10000-46c18000    Deferred        ole32
PE    46d50000-46d54000    Deferred        rpcrt4
PE    46de0000-46de4000    Deferred        iphlpapi
PE    46e00000-46f0e000    Deferred        shell32
PE    47000000-47020000    Deferred        comctl32
PE    47100000-47192000    Deferred        oleaut32
PE    472b0000-472b4000    Deferred        winex11
PE    47630000-47634000    Deferred        uxtheme
PE    47740000-47744000    Deferred        imm32
PE    47770000-47776000    Deferred        gameux
PE    47910000-47914000    Deferred        rsaenh
PE    47950000-47956000    Deferred        crypt32
PE    479e0000-479e4000    Deferred        opengl32
PE    4a910000-4a914000    Deferred        dsound
PE    4a960000-4a964000    Deferred        mmdevapi
PE    4a990000-4a993000    Deferred        winecoreaudio
PE    60660000-60664000    Deferred        dbghelp
PE    6c700000-6c719000    Deferred        regex2
PE    72880000-72890000    Deferred        vcomp
PE    78130000-781cb000    Deferred        msvcr80
PE    7b810000-7b994000    Deferred        kernel32
PE    7bc10000-7bc14000    Deferred        ntdll
PE    7c420000-7c4a7000    Deferred        msvcp80
Threads:
process  tid      prio (all id:s are in hex)
00000008 (D) C:\Program Files\Cities XL Platinum\CitiesXL_Platinum.exe
    0000003f    0
    00000040    0
    0000003b    0
    0000000d    0
    0000000b    0
    00000019    0 <==
    00000017    0
    00000018    0
    00000047    0
    00000046    0
    00000045    0
    00000044    0
    00000043    0
    0000003e    0
    0000003d   15
    0000003c   15
    0000003a    0
    00000039    0
    00000038    0
    00000037    0
    00000036    0
    00000035    0
    00000034    0
    00000033    0
    00000032    0
    00000031    0
    00000030    0
    0000002f    0
    0000002e    0
    0000002d    0
    0000002c    0
    0000002b    0
    0000002a    0
    00000029    0
    00000028    0
    00000027    0
    00000026    0
    00000025    0
    00000024    0
    00000009    0
0000000e services.exe
    00000020    0
    0000001f    0
    00000015    0
    00000010    0
    0000000f    0
00000012 winedevice.exe
    0000001d    0
    0000001a    0
    00000014    0
    00000013    0
0000001b plugplay.exe
    00000021    0
    0000001e    0
    0000001c    0
00000022 explorer.exe
    00000023    0
System information:
    Wine build: wine-1.5.15AMDSpeedHack
    Platform: i386
    Host system: Darwin
    Host version: 12.3.0

[Bug 33662] Unhandled exception: page fault on write access in CitiesXL_Platinum.exe

http://bugs.winehq.org/show_bug.cgi?id=33662

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|major                       |normal

--- Comment #1 from Bruno Jesus  2013-05-25 19:59:35 CDT ---
wine-1.5.15AMDSpeedHack does not seem to be an official wine build, please
update to vanilla wine 1.5.31 and try again. If the problem persists attach a
new log.

Not major, read http://bugs.winehq.org/page.cgi?id=fields.html#importance

[Bug 33662] Unhandled exception: page fault on write access in CitiesXL_Platinum.exe

http://bugs.winehq.org/show_bug.cgi?id=33662

--- Comment #2 from Pål  2013-05-30 23:16:17 CDT ---
     WS9Wine1.5.15AMDSpeedHack is one of the official engines downloadable
within the Wineskin Winery application. I believe I was able to fix the problem
by setting Wineskin to force use of XQuartz instead of WineskinX11, it was
still immensely laggy though. I did a few other things too though, so I'm not
sure.
     But its irrelevant now as I've moved through several other packages since
then and haven't had the problem since. The one I was using that got this
glitch was the Steps portS build for that game. I tried it with the Paul The
Tall build next but despite it functioning perfectly it was also too laggy
(half as laggy as Steps portS though) so I made my own packages with Winery. 
     Now I'm working with a Wineskin-2.5.10Beta4 package running WS9Wine1.5.29
(which I was only able to make after finding a way around that Winery glitch
I'm sure you've heard of) and the lag is much better but I've got a graphics
glitch now which is almost worse.There's a few other glitches too, which may be
caused by my work around of the Winery hang and crash glitch, I'm working on it
though.

[Bug 33662] Unhandled exception: page fault on write access in CitiesXL_Platinum.exe

http://bugs.winehq.org/show_bug.cgi?id=33662

--- Comment #3 from Henri Verbeet  2013-05-31 04:40:05 CDT ---
None of those are supported by us. For OS X, if you want to file a bug here,
you pretty much need to build from either
http://prdownloads.sourceforge.net/wine/wine-1.5.31.tar.bz2 or
git://source.winehq.org/git/wine.git. For Linux there are also binary packages
at http://www.winehq.org/download.

[Bug 33662] Unhandled exception: page fault on write access in CitiesXL_Platinum.exe

http://bugs.winehq.org/show_bug.cgi?id=33662

--- Comment #4 from Pål  2013-05-31 12:06:45 CDT ---
     My mistake, I was under the impression Wineskin Winery was the official
software. What is the official software? I selected the link to the Downloads
page that you gave; I'm surprised, I was unaware that Crossover had anything to
do with Wine. (I've heard of both Crossover and Wine but never investigated it) 
     The page doesn't imply that Crossover is the official software though, it
says that its owned by a company called CodeWeavers. Is there even an official
software? I've only been looking at Wine/Wineskin for a couple days so I don't
really know what's going on with it yet. 
     Is this open source, and if so where is the official site/forum for it?
I'll check out your Development Links page off the home page. I'll test the
engine you linked me too, thanks. 
     I'll check out the git link as well and see what I can learn from that.
Thanks for the links and the help. And I apologize if this was the wrong place
to report this bug, I did so because the program told me to submit the bug here
when it generated the crash notification.

[Bug 33662] Unhandled exception: page fault on write access in CitiesXL_Platinum.exe

http://bugs.winehq.org/show_bug.cgi?id=33662

--- Comment #5 from Henri Verbeet  2013-05-31 15:30:19 CDT ---
(In reply to comment #4)
>  The page doesn't imply that Crossover is the official software though, it
>
> says that its owned by a company called CodeWeavers. Is there even an official
> software? I've only been looking at Wine/Wineskin for a couple days so I don't
> really know what's going on with it yet.

For OS X, only the source links I gave above. CrossOver is not supported here
either, though it is supported by CodeWeavers.
>  Is this open source, and if so where is the official site/forum for it?
>
> I'll check out your Development Links page off the home page. I'll test the
> engine you linked me too, thanks.

The site is at http://www.winehq.org/, the forums are at
http://forum.winehq.org/. That's probably also a better place to get more
information than the bugtracker. For what it's worth, we also have an IRC
channel, #winehq on freenode.

[Bug 33662] Unhandled exception: page fault on write access in CitiesXL_Platinum.exe

http://bugs.winehq.org/show_bug.cgi?id=33662

Jarkko K  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #6 from Jarkko K  ---
I think this game has now linux/mac support. But if you still have this game
could you try this with updated wine?

[Bug 33662] Unhandled exception: page fault on write access in CitiesXL_Platinum.exe

https://bugs.winehq.org/show_bug.cgi?id=33662

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[e-mail]
            Version|unspecified                 |1.5.15
         Resolution|---                         |FIXED

--- Comment #7 from Anastasius Focht  ---
Hello folks,

I tested this on my own and found the game works well out of the box nowadays
(high graphics settings on Nvidia).
No recent response from OP -> resolving 'fixed'.

Tidbit: the installer automatically installs .NET Framework 2.0 in prefixes
without Mono.

$ wine --version
wine-1.7.21-61-gf9f3b21

Regards

[Bug 33662] CitiesXL Platinum crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=33662

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Unhandled exception: page   |CitiesXL Platinum crashes
                   |fault on write access in    |on startup
                   |CitiesXL_Platinum.exe       |

[Bug 33662] CitiesXL Platinum crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=33662

--- Comment #8 from Henri Verbeet  ---
(In reply to Anastasius Focht from comment #7)
> I tested this on my own and found the game works well out of the box
> nowadays (high graphics settings on Nvidia).
> No recent response from OP -> resolving 'fixed'.

It was probably INVALID to begin with, unless you could reproduce the crash in
plain 1.5.15?

[Bug 33662] CitiesXL Platinum crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=33662

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|FIXED                       |INVALID

--- Comment #9 from Anastasius Focht  ---
Hello Henri,

I see, OP's setup was not plain Wine.
So it's as you say. Resolving 'invalid'

Regards

[Bug 33662] CitiesXL Platinum crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=33662

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #10 from Austin English  ---
Closing.