[Bug 50250] New: Audio CiscoJabber degraded

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=50250

Bug ID: 50250
           Summary: Audio CiscoJabber degraded
           Product: Wine
           Version: 5.22
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

The audio with CiscoJabber is craking and degraded.

System : Ubuntu 20.04 LTS
Wine : devell 5.22 (repository WineHQ)
CiscoJabber : Version 12.9.2.54247 Build 304247

https://www.webex.com/downloads/jabber.html

Sound control are inactive under CiscoJabber and génerate those logs :

04f4:err:mmdevapi:MMDevice_Activate Invalid/unknown iid
{c02216f6-8c67-4b5b-9d00-d008e73e0064}
04f4:err:mmdevapi:MMDevice_Activate Invalid/unknown iid
{c02216f6-8c67-4b5b-9d00-d008e73e0064}
04f4:err:mmdevapi:MMDevice_Activate Invalid/unknown iid
{c02216f6-8c67-4b5b-9d00-d008e73e0064}
04f4:err:mmdevapi:MMDevice_Activate Invalid/unknown iid
{c02216f6-8c67-4b5b-9d00-d008e73e0064}
04f4:err:mmdevapi:MMDevice_Activate Invalid/unknown iid
{c02216f6-8c67-4b5b-9d00-d008e73e0064}
04f4:err:mmdevapi:MMDevice_Activate Invalid/unknown iid
{c02216f6-8c67-4b5b-9d00-d008e73e0064}
04f4:err:mmdevapi:MMDevice_Activate Invalid/unknown iid
{c02216f6-8c67-4b5b-9d00-d008e73e0064}

Audio is detected via pulseaudio.

Tested with wine stable (ubuntu repository).

[Bug 50250] Audio CiscoJabber degraded

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=50250

--- Comment #1 from [e-mail] ---
Created attachment 68763
  --> https://bugs.winehq.org/attachment.cgi?id=68763
Logs

[Bug 50250] Audio CiscoJabber degraded

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=50250

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 50250] Audio CiscoJabber degraded

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=50250

Gijs Vermeulen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|critical                    |normal

--- Comment #2 from Gijs Vermeulen  ---
Not critical.

Can you attach the full console output?
See:
https://wiki.winehq.org/FAQ#How_can_I_get_a_debugging_log_.28a.k.a._terminal_output.29.3F

[Bug 50250] Audio CiscoJabber degraded

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=50250

--- Comment #3 from [e-mail] ---
Created attachment 68817
  --> https://bugs.winehq.org/attachment.cgi?id=68817
Console logs

[Bug 50250] Cisco Jabber 12.9: audio degraded

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=50250

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
     Ever confirmed|0                           |1
                 CC|                            |[e-mail]
                URL|                            |https://web.archive.org/web
                   |                            |/20211114204545/https://www
                   |                            |.uoguelph.ca/ccs/myphone/ja
                   |                            |bber/software/windows/archi
                   |                            |ve/compressed/CiscoJabber-I
                   |                            |nstall-ffr.12-9-6.zip
             Status|UNCONFIRMED                 |NEEDINFO
            Summary|Audio CiscoJabber degraded  |Cisco Jabber 12.9: audio
                   |                            |degraded

--- Comment #4 from Anastasius Focht  ---
Hello folks,

adding stable download link via Internet Archive:

https://web.archive.org/web/20211114204545/https://www.uoguelph.ca/ccs/mypho...

Version: 12.9.6
Build: 55898

$ sha1sum CiscoJabber-Install-ffr.12-9-6.zip
d569ce33232fca11ca3ea578b212d080b311b27d  CiscoJabber-Install-ffr.12-9-6.zip

$ du -sh CiscoJabber-Install-ffr.12-9-6.zip
145M    CiscoJabber-Install-ffr.12-9-6.zip

Please retest using recent Wine 6.21+

Regards