[Bug 13363] New: Deafult bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

Summary: Deafult bug severity should be normal
           Product: WineHQ Bugzilla
           Version: unspecified
          Platform: Other
        OS/Version: other
            Status: NEW
          Severity: enhancement
          Priority: P2
         Component: bugzilla-unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

It seems the default severity, enhancement, invites people to select a REALLY
SEVERE sounding level instead.  I suggest changing the default severity to
normal in the hopes of cutting down on the yelling.

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

Juan Lang  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Deafult bug severity should |Default bug severity should
                   |be normal                   |be normal

--- Comment #1 from Juan Lang   2008-05-22 15:42:08 ---
Fixing spelling in summary.

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

Lei Zhang  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from Lei Zhang   2008-05-27 03:19:56 ---
Someone with bugzilla admin privs can change this. I think Dan does?

edit -> parameters -> bug fields -> defaultseverity

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #3 from Ken Sharp   2009-05-27 19:40:37 ---
What's the status with this?  Has this been decided against?

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #4 from Austin English   2009-05-27 22:34:09 ---
(In reply to comment #3)
> What's the status with this?  Has this been decided against?

I'd say start a thread on wine-devel about it. I've not heard any complaints,
but no one's done anything either.

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #5 from Dan Kegel   2009-05-28 14:38:50 ---
We could try it, but I doubt it'll make much difference.

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

Luke Bratch  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #6 from Ken Sharp   2009-05-28 16:11:44 ---
Who has the access to make the change?

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #7 from Dan Kegel   2009-05-28 16:36:56 ---
Changed defaultseverity to normal
Changed defaultplatform to pc
Changed defaultopsys to Linux

Now, how will we tell if this was a good idea?  By counting the
number of times we have to override the severity chosen by users?

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

Juan Lang  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #8 from Juan Lang   2009-05-28 16:40:06 ---
(In reply to comment #7)
> Changed defaultseverity to normal
> Changed defaultplatform to pc
> Changed defaultopsys to Linux

Excellent, thanks!
> Now, how will we tell if this was a good idea?  By counting the
> number of times we have to override the severity chosen by users?

Good question.  That should be possible by scouring wine-bugs, but I'm willing
to use a subjective measure instead.  Since the bug was about the default
severity, rather than about user behavior, I'm going to mark this as fixed.

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #9 from Ken Sharp   2009-05-28 16:48:59 ---
(In reply to comment #7)
> Now, how will we tell if this was a good idea?  By counting the
> number of times we have to override the severity chosen by users?

By seeing how many users still take not notice whatsoever and set their bugs as
critical.

Was setting PC and OS a good move?

Changing those fields to Choose... will force the user to actually pick their
details (as "Choose..." shouldn't be accepted by the server), and they have no
reason to lie about their architecture.

Also, "Platform" and "OS" could be changed to "Your Platform" and "Your OS".

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #10 from Austin English   2009-05-28 17:15:32 ---
(In reply to comment #9)
> (In reply to comment #7)
> > Now, how will we tell if this was a good idea?  By counting the
> > number of times we have to override the severity chosen by users?
>
> By seeing how many users still take not notice whatsoever and set their bugs as
> critical.
>
> Was setting PC and OS a good move?

It's essentially the reverse of the argument for setting 'Normal' to be the
default.

By and large, most users are using Linux. Those that aren't will know to change
it.

PC, again is the main choice, though 64-bit is growing. Whether that makes a
difference for bug reporting, however, is another issue.
> Also, "Platform" and "OS" could be changed to "Your Platform" and "Your OS".

I don't see the point in that. By that argument, we'd have to put 'your's all
over the place.

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #11 from Ken Sharp   2009-05-28 17:34:42 ---
(In reply to comment #10)
> I don't see the point in that. By that argument, we'd have to put 'your's all
> over the place.

Because whenever someone changes these fields to "All", the standard answer is
"This should be what you are running" because, these fields... should be what
the user is running.
> Those that aren't will know to change it.

Let's hope so... they don't seem to know to change it from "Other" now.

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #12 from Austin English   2009-05-28 17:42:37 ---
Closing.

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #13 from Dmitry Timoshkov   2009-05-29 00:31:53 ---
(In reply to comment #9)
> Also, "Platform" and "OS" could be changed to "Your Platform" and "Your OS".

They should be changed to "unspecified" just like Version field does IMO.

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #14 from Dmitry Timoshkov   2009-05-29 00:37:51 ---
And "All" with unsupported platforms which are known Wine doesn't run on
(all Windows ones) should be removed.

[Bug 13363] Default bug severity should be normal

http://bugs.winehq.org/show_bug.cgi?id=13363

--- Comment #15 from Austin English   2009-05-29 09:49:54 ---
(In reply to comment #14)
> And "All" with unsupported platforms which are known Wine doesn't run on
> (all Windows ones) should be removed.

Winetest runs on windows, and there are bugs related to it.

Otherwise, removing DEC/HP/AIX/etc. that wine doesn't run on, or hardware that
hasn't been manufactured in a dozen years, I'm all for removing.