[Bug 48578] New: Sky Go app crashes on startup

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WineHQ Bugzilla

8 Feb 2020 8 Feb '20

11:25 a.m.

https://bugs.winehq.org/show_bug.cgi?id=48578

Bug ID: 48578 Summary: Sky Go app crashes on startup Product: Wine Version: 5.0 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: justus.jones@posteo.org Distribution: Other

Created attachment 66411 --> https://bugs.winehq.org/attachment.cgi?id=66411 Terminal output with WINEDLLOVERRIDES=libGLESv2.dll=d

The Sky Go app (OnDemand Pay TV in Germany) crashes on startup after briefly showing a splash screen.

The installer for the app can be downloaded here: https://www.sky.de/produkte/sky-go-158150

There's no version information. $ sha256sum Sky\ Go.exe 7924160fd16917e96a17146017d1bc70085e1674610ba9ccb91da4747cfccb14 Sky Go.exe

I've tried with wine and wine-staging 5.0, both with the hack from https://bugs.winehq.org/show_bug.cgi?id=44055 in dwmapi_main.c applied to avoid an error regarding the Aero theme.

Running the app without any dll overrides results in a black window as described in https://bugs.winehq.org/show_bug.cgi?id=44985 and the app crashing after a few seconds.

Using WINEDLLOVERRIDES=libGLESv2.dll=d shows the splash screen, the app checks for updates which seems to work (the "Checking for updates" message disappears after a few seconds), window controls (minimize, maximize, close buttons) appear in the top right corner. Then the app crashes without any error message.

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WineHQ Bugzilla

8 Feb 8 Feb

12:24 p.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578

Justus justus.jones@posteo.org changed:

What |Removed |Added ---------------------------------------------------------------------------- Hardware|x86 |x86-64

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WineHQ Bugzilla

5:21 p.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578

Louis Lenders xerox.xerox2000x@gmail.com changed:

--- Comment #1 from Louis Lenders xerox.xerox2000x@gmail.com --- Confirming

Might be related to

00b1:fixme:winediag:IcmpCreateFile Failed to use ICMP (network ping), this requires special permissions. 00b1:fixme:winediag:IcmpCreateFile Falling back to system 'ping' command as a workaround. 00

but i could not test if that was the issue as i can`t get rid of that error, despite the workarounds described pn several pages.

Does anyone know how to fix this (the sudo setcap cap_net_raw+epi on wine-per-loader did not work for me)

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WineHQ Bugzilla

6:52 p.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578

--- Comment #2 from Justus justus.jones@posteo.org --- (In reply to Louis Lenders from comment #1)

...

Confirming

Might be related to

00b1:fixme:winediag:IcmpCreateFile Failed to use ICMP (network ping), this requires special permissions. 00b1:fixme:winediag:IcmpCreateFile Falling back to system 'ping' command as a workaround. 00

but i could not test if that was the issue as i can`t get rid of that error, despite the workarounds described pn several pages.

Does anyone know how to fix this (the sudo setcap cap_net_raw+epi on wine-per-loader did not work for me)

The setcap workaround works for me but doesn't prevent the crash, unfortunately.

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WineHQ Bugzilla

6:53 p.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578

--- Comment #3 from Justus justus.jones@posteo.org --- Created attachment 66413 --> https://bugs.winehq.org/attachment.cgi?id=66413 Terminal output with ICMP/setcap workaround

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WineHQ Bugzilla

16 May 16 May

4:21 p.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578

Daniel Llewellyn diddledan@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |diddledan@gmail.com

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WineHQ Bugzilla

24 May 24 May

3:29 p.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578

Justus justus.jones@posteo.org changed:

--- Comment #4 from Justus justus.jones@posteo.org --- Created attachment 67240 --> https://bugs.winehq.org/attachment.cgi?id=67240 Terminal output Wine-staging 5.8

Quick update: Just tried the app again with Wine-Staging 5.8. It still crashes during startup. Attached is the new terminal output.

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WineHQ Bugzilla

16 Jul 16 Jul

7:21 p.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578

andy andy86@fastwebnet.it changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |andy86@fastwebnet.it

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WineHQ Bugzilla

22 Jan 22 Jan

8:08 p.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578

tobypetty1@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |tobypetty1@gmail.com

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WineHQ Bugzilla

21 Feb 21 Feb

2:41 p.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578

Andrea Vai andrea.vai@unipv.it changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |andrea.vai@unipv.it

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WineHQ Bugzilla

15 Mar 15 Mar

9:45 a.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578

Anastasius Focht focht@gmx.net changed:

--- Comment #5 from Anastasius Focht focht@gmx.net --- Hello folks,

adding dependency to bug 44055 (otherwise it would crash after dismissing the Aero error dialog).

Stable download link via Internet Archive:

https://web.archive.org/web/20200622093120/https://desktopclient.ott.sky.com...

$ sha1sum SkyGoInstaller.exe 35884b7f2c1089a8f7fb8a9d5339b6290e4b6b9a SkyGoInstaller.exe

$ du -sh SkyGoInstaller.exe 52M SkyGoInstaller.exe

$ wine --version wine-6.4

Regards

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WineHQ Bugzilla

29 Oct 29 Oct

8 a.m.

New subject: [Bug 48578] Sky Go app crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=48578 Bug 48578 depends on bug 44055, which changed state.

Bug 44055 Summary: Multiple applications fail to run in Win7+ mode, requiring DWM composition API support to be enabled (Aero Glass, transparent windows)(Affinity Designer 1.x, Electron-based apps using isAeroGlassEnabled API) https://bugs.winehq.org/show_bug.cgi?id=44055

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