[Bug 27325] New: after install wine delete program files...

Summary: after install wine delete program files... Product: Wine Version: 1.3.21 Platform: x86 OS/Version: Linux Status: UNCONFIRMED Severity: critical Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: gymka@mail.ru

Application finereader 10 professional, http://finereader.abbyy.com/ OS: archlinux

i install finereader 10 professional, not everything works ok, but for that there is workaround; after install i start application and all program files dissapears... with wine 1.3.19 everything worked ok, problems only with 1.3.20 and 1.3.21

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wine-bugs＠winehq.org

29 May 29 May

7:30 a.m.

New subject: [Bug 27325] after install wine delete program files...

gymka@mail.ru changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |gymka@mail.ru

wine-bugs＠winehq.org

2 Jun 2 Jun

3:44 a.m.

New subject: [Bug 27325] after install wine delete program files...

Jeff Zaroyko jeffz@jeffz.name changed:

--- Comment #1 from Jeff Zaroyko jeffz@jeffz.name 2011-06-01 22:44:47 CDT --- not critical: http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity

Please do a regression test: http://wiki.winehq.org/RegressionTesting

wine-bugs＠winehq.org

8:39 a.m.

New subject: [Bug 27325] after install wine delete program files...

--- Comment #2 from gymka@mail.ru 2011-06-02 03:39:33 CDT --- (In reply to comment #1)

not critical: http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity

Please do a regression test: http://wiki.winehq.org/RegressionTesting

problem is "rollback" in older versions such function not worked, so then setup ended with errors files was not deleted and i could do that part of setup which wine couldn't handle. in 1.3.21 then setup tries install application it gets error and deletes files(executes "msi rollback action"). of course there is a workaround "wine msiexec /i application.msi DISABLEROLLBACK=1" but it's not a solution.

wine msiexec /i 'ABBYY FineReader 10 Professional Edition.msi' gives: err:msi:HANDLE_CustomType18 Unable to execute command L"C:\Program\0173 failai\ABBYY FineReader 10\Registrator.exe -deinstall -NoFineReader -NoSti -NoHotFolder -ExplorerExtension -MSWordAddin -MSExcelAddin -MSOutlookAddin" err:msi:HANDLE_CustomType50 Unable to execute command L"C:\Program\0173 failai\ABBYY FineReader 10\TrigrammsInstaller.exe"

rollback is caused by these errors... after setup i can simply launch TrigrammsInstaller.exe and application finishes setup and works without errors(well only with few minor errors).

wine-bugs＠winehq.org

18 Jun 18 Jun

9:45 p.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

Wylda wylda@volny.cz changed:

wine-bugs＠winehq.org

16 Jan 16 Jan

7:54 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

GyB gyebro69@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |gyebro69@gmail.com

--- Comment #3 from GyB gyebro69@gmail.com 2012-01-16 01:54:07 CST --- Please retest the application with a more recent Wine version (1.3.37) in a clean wineprefix. Any progress on the regression test?

wine-bugs＠winehq.org

8:37 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #4 from gymka@mail.ru 2012-01-16 02:37:36 CST --- (In reply to comment #3)

Please retest the application with a more recent Wine version (1.3.37) in a clean wineprefix. Any progress on the regression test?

same with 1.3.37. i don't see point of regression test: this app never was installable(with wine) without errors, installer always showed error. older versions don't had "rollback" feature, so it never bothered me. 1.3.20 and newer has such function, so then installer gets error wine executes "rollback script" and deletes all files. so problem is that wine developers added "msi regression" support.

wine-bugs＠winehq.org

8:53 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

GyB gyebro69@gmail.com changed:

wine-bugs＠winehq.org

9:56 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

Hans Leidekker hans@meelstraat.net changed:

What |Removed |Added ---------------------------------------------------------------------------- Keywords|regression |

--- Comment #5 from Hans Leidekker hans@meelstraat.net 2012-01-16 03:56:43 CST --- (In reply to comment #4)

(In reply to comment #3)

...
Please retest the application with a more recent Wine version (1.3.37) in a clean wineprefix. Any progress on the regression test?

same with 1.3.37. i don't see point of regression test: this app never was installable(with wine) without errors, installer always showed error. older versions don't had "rollback" feature, so it never bothered me. 1.3.20 and newer has such function, so then installer gets error wine executes "rollback script" and deletes all files. so problem is that wine developers added "msi regression" support.

This is not a real regression. As you say, this installer never installed correctly but happened to get far enough into the installation that you were able to use the app. I'll repeat here that you can work around the "msi regression" support by specifying DISABLEROLLBACK=1.

Lets try to fix the bugs. Can you please attach a +msi trace?

wine-bugs＠winehq.org

1:57 p.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #6 from gymka@mail.ru 2012-01-16 07:57:40 CST --- Created attachment 38381 --> http://bugs.winehq.org/attachment.cgi?id=38381 +msi trace

wine-bugs＠winehq.org

4:08 p.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #7 from Hans Leidekker hans@meelstraat.net 2012-01-16 10:08:53 CST --- (In reply to comment #6)

Created attachment 38381 [details] +msi trace

err:service:service_send_start_message service L"ABBYY.Licensing.FineReader.Professional.10.0" failed to start err:msi:ITERATE_StartService Failed to start service L"ABBYY.Licensing.FineReader.Professional.10.0" (1053)

It times out trying to start a service. Please attach a +msi,+service,+relay,+tid,+seh trace.

wine-bugs＠winehq.org

4:14 p.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #8 from Hans Leidekker hans@meelstraat.net 2012-01-16 10:14:44 CST --- (In reply to comment #7)

(In reply to comment #6)

...
Created attachment 38381 [details] +msi trace

...
err:service:service_send_start_message service L"ABBYY.Licensing.FineReader.Professional.10.0" failed to start err:msi:ITERATE_StartService Failed to start service L"ABBYY.Licensing.FineReader.Professional.10.0" (1053)

It times out trying to start a service. Please attach a +msi,+service,+relay,+tid,+seh trace.

You may want to add DISABLEROLLBACK=1 to cut down on the size ;-)

wine-bugs＠winehq.org

5 p.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #9 from gymka@mail.ru 2012-01-16 11:00:05 CST --- i should run command: WINEDEBUG=+msi,+service,+relay,+tid,+seh wine msiexec /i 'ABBYY FineReader 10 Professional Edition.msi' DISABLEROLLBACK=1 &>logas.txt ??? now log is 430mb+ i can't upload it here, even compressed:) i uploaded it to: http://www.failai.lt/wpcgqng6ypgz/logas.txt.zip.htm

wine-bugs＠winehq.org

24 Jan 24 Jan

9:56 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #10 from Hans Leidekker hans@meelstraat.net 2012-01-24 03:56:25 CST --- (In reply to comment #9)

i should run command: WINEDEBUG=+msi,+service,+relay,+tid,+seh wine msiexec /i 'ABBYY FineReader 10 Professional Edition.msi' DISABLEROLLBACK=1 &>logas.txt ??? now log is 430mb+ i can't upload it here, even compressed:) i uploaded it to: http://www.failai.lt/wpcgqng6ypgz/logas.txt.zip.htm

Looks like you're running 64-bit Wine. Does this error occur on 32-bit Wine?

wine-bugs＠winehq.org

10:27 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #11 from gymka@mail.ru 2012-01-24 04:27:40 CST --- (In reply to comment #10)

(In reply to comment #9)

...
i should run command: WINEDEBUG=+msi,+service,+relay,+tid,+seh wine msiexec /i 'ABBYY FineReader 10 Professional Edition.msi' DISABLEROLLBACK=1 &>logas.txt ??? now log is 430mb+ i can't upload it here, even compressed:) i uploaded it to: http://www.failai.lt/wpcgqng6ypgz/logas.txt.zip.htm

Looks like you're running 64-bit Wine. Does this error occur on 32-bit Wine?

(In reply to comment #10)

(In reply to comment #9)

...
i should run command: WINEDEBUG=+msi,+service,+relay,+tid,+seh wine msiexec /i 'ABBYY FineReader 10 Professional Edition.msi' DISABLEROLLBACK=1 &>logas.txt ??? now log is 430mb+ i can't upload it here, even compressed:) i uploaded it to: http://www.failai.lt/wpcgqng6ypgz/logas.txt.zip.htm

Looks like you're running 64-bit Wine. Does this error occur on 32-bit Wine?

same with wine x86. log: http://www.failai.lt/8gws2tty1bba/logas.txt.zip.htm

wine-bugs＠winehq.org

10:59 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #12 from Hans Leidekker hans@meelstraat.net 2012-01-24 04:59:43 CST --- Can you get a backtrace? Run with WINEDEBUG=+msi and wait until you see this:

trace:msi:ACTION_PerformUIAction Performing action (L"StartServices")

Then run winedbg in another terminal and type 'bt all'.

wine-bugs＠winehq.org

12:01 p.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #13 from gymka@mail.ru 2012-01-24 06:01:12 CST --- (In reply to comment #12)

Can you get a backtrace? Run with WINEDEBUG=+msi and wait until you see this:

trace:msi:ACTION_PerformUIAction Performing action (L"StartServices")

Then run winedbg in another terminal and type 'bt all'.

how to do that? wine outputs a lot of text, so while i'll search for line trace:msi:ACTION_PerformUIAction Performing action (L"StartServices") setup finish install:) and if i try to use bash it's not better: env WINEARCH=win32 WINEPREFIX=/home/gymka/wine32 WINEDEBUG=+msi wine msiexec /i 'ABBYY FineReader 10 Professional Edition.msi' |grep 'PerformUIAction Performing action (L"Start' | terminal -e winedbg 'bt all' &>log2.txt

wine-bugs＠winehq.org

12:20 p.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #14 from Hans Leidekker hans@meelstraat.net 2012-01-24 06:20:57 CST --- (In reply to comment #13)

(In reply to comment #12)

...
Can you get a backtrace? Run with WINEDEBUG=+msi and wait until you see this:

trace:msi:ACTION_PerformUIAction Performing action (L"StartServices")

Then run winedbg in another terminal and type 'bt all'.

how to do that? wine outputs a lot of text, so while i'll search for line trace:msi:ACTION_PerformUIAction Performing action (L"StartServices") setup finish install:) and if i try to use bash it's not better: env WINEARCH=win32 WINEPREFIX=/home/gymka/wine32 WINEDEBUG=+msi wine msiexec /i 'ABBYY FineReader 10 Professional Edition.msi' |grep 'PerformUIAction Performing action (L"Start' | terminal -e winedbg 'bt all' &>log2.txt

It probably means that StartService doesn't really time out, even though the error is ERROR_SERVICE_REQUEST_TIMEOUT.

wine-bugs＠winehq.org

15 Sep 15 Sep

8:39 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

Jonas Heinrich onny@project-insanity.org changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |onny@project-insanity.org

--- Comment #15 from Jonas Heinrich onny@project-insanity.org 2013-09-15 03:39:34 CDT --- I have wine-1.7.2 in a x64 environement and somehow the DISABLEROLLBACK=1 workaround doesn't work anymore :(

wine-bugs＠winehq.org

23 Feb 23 Feb

4:37 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #16 from Austin English austinenglish@gmail.com --- This is your friendly reminder that there has been no bug activity for over a year. Is this still an issue in current (1.7.37 or newer) wine? If so, please attach the terminal output in 1.7.37 (see http://wiki.winehq.org/FAQ#get_log).

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wine-bugs＠winehq.org

17 Aug 17 Aug

10:06 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

--- Comment #17 from Austin English austinenglish@gmail.com --- Over 2 years with no reply, marking abandoned.

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wine-bugs＠winehq.org

10:43 a.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

Gijs Vermeulen gijsvrm@gmail.com changed:

--- Comment #18 from Gijs Vermeulen gijsvrm@gmail.com --- Resolving.

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wine-bugs＠winehq.org

2:11 p.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

Jonas Heinrich onny@project-insanity.org changed:

What |Removed |Added ---------------------------------------------------------------------------- CC|onny@project-insanity.org |

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wine-bugs＠winehq.org

23 Sep 23 Sep

5:15 p.m.

New subject: [Bug 27325] Finereader 10 Professional deletes files after installation thanks to MSI rollback

André H. nerv@dawncrow.de changed:

--- Comment #19 from André H. nerv@dawncrow.de --- closing abandoned

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WineHQ Bugzilla

26 Apr 26 Apr

10:18 p.m.

New subject: [Bug 27325] ABBYY FineReader 10 Professional fails to install

Anastasius Focht focht@gmx.net changed:

--- Comment #20 from Anastasius Focht focht@gmx.net --- Hello folks,

this is a dupe of bug 10365

$ sha1sum ABBYY_FineReader_10_PE.exe 9e75bef9368a80c1fc58dffbfc308a58d285300b ABBYY_FineReader_10_PE.exe

$ du -sh ABBYY_FineReader_10_PE.exe 412M ABBYY_FineReader_10_PE.exe

Regards

*** This bug has been marked as a duplicate of bug 10365 ***

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WineHQ Bugzilla

29 Apr 29 Apr

3:51 a.m.

New subject: [Bug 27325] ABBYY FineReader 10 Professional fails to install