[Bug 57956] New: iTunes 12.13.x unable to contact Apple servers (cannot log into account)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57956

Bug ID: 57956
           Summary: iTunes 12.13.x unable to contact Apple servers (cannot
                    log into account)
           Product: Wine
           Version: 10.3
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Attempting to sign into one's Apple account (from the account menu -> sign in)
fails with the error message "There was an error connecting to the Apple ID
server."

This does not occur on Windows devices on the same LAN.

[Bug 57956] iTunes 12.13.x unable to contact Apple servers (cannot log into account)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57956

J White  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 57956] iTunes 12.13.x unable to contact Apple servers (cannot log into account)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57956

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
     Ever confirmed|0                           |1
             Status|UNCONFIRMED                 |NEEDINFO

--- Comment #1 from Ken Sharp  ---
Read https://gitlab.winehq.org/wine/wine/-/wikis/Bugs and provide the minimum
required information.

[Bug 57956] iTunes 12.13.x unable to contact Apple servers (cannot log into account)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=57956

--- Comment #2 from J White  ---
Created attachment 78210
  --> https://bugs.winehq.org/attachment.cgi?id=78210
Terminal output - opened iTunes and attempted to sign in

No messages are displayed in the terminal during the sign-in process, nor when
it fails.