[Bug 13993] New: MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

Summary: MathCAD 2001: crashes while installing
           Product: WineHQ Apps Database
           Version: unspecified
          Platform: PC
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: appdb-unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=14182)
 --> (http://bugs.winehq.org/attachment.cgi?id=14182)
stderr

I'm trying to install mathcad on ubuntu 8.10 with wine-1.0
There are some installing activity in some seconds and then setup crashes.

Tryed on wine-0.9x and all 1.0RCs. The same.

Stderr begins with
fixme:advapi:LookupAccountNameW (null) L"username" (nil) 0x33f7fc (nil)
0x33f800 0x33f7f4 - stub

I don't use any native dlls, but cat try to install something with winetools or
copy any from my notebook's windows. I think, it's not any kind of crime, couse
I have windows logo on the bottom of notebook and some junk cdroms from
notebook vendor.

P.S.
MathCAD is not a free application, so I can't give download URL here.
I can make an archive with all setup files and put it on any file-share server.
But without any serial numbers. :-/

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #1 from Ruslan   2008-06-19 10:52:54 ---
*** Bug 13992 has been marked as a duplicate of this bug. ***

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

Lei Zhang  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|appdb-unknown               |-unknown
            Product|WineHQ Apps Database        |Wine
            Version|unspecified                 |1.0.0

--- Comment #2 from Lei Zhang   2008-06-24 23:29:13 ---
Not a bug for the wine appdn website. The product is Wine.

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #3 from Lei Zhang   2008-06-24 23:30:44 ---
Can you run with WINEDEBUG=+seh,+tid,+relay, compress the output and attach it?

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #4 from Ruslan   2008-06-25 08:59:55 ---
(In reply to comment #3)
> Can you run with WINEDEBUG=+seh,+tid,+relay, compress the output and attach it?

I don't know, how to catch stderr and stdio of the forked process.
Can you explain me what I need to make for output redirection?

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #5 from Lei Zhang   2008-06-25 11:10:12 ---
WINEDEBUG=+seh,+tid,+relay wine foo.exe > foo.txt 2>&1

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #6 from Ruslan   2008-06-25 13:14:45 ---
Created an attachment (id=14358)
 --> (http://bugs.winehq.org/attachment.cgi?id=14358)
WINEDEBUG=+seh,+tid,+relay

(In reply to comment #5)
> WINEDEBUG=+seh,+tid,+relay wine foo.exe > foo.txt 2>&1

Ok. I have tried > and 2>&1 in another combination. =)
It work in background without gui window, how can i understand.
Process was ended manualy with kill command.

Sorry for exotic archiver, but it makes smallest file, when attachment limit
size is 10000000:
51711070 winelog
 1080055 winelog.bz2
  801815 winelog.7z

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #7 from Austin English   2008-12-23 07:15:43 ---
Is this still an issue in current (1.1.11 or newer) wine?

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

Al  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #8 from Al   2009-01-02 10:45:37 ---
I too, am trying to install MathCad 2001 unsuccessfully.

I have the latest version of Wine (1.1.10) and tried to install IE6, Windows
installer, MSXML and MDAC using winetricks.  Had some problems with MSXML
installation so, don't know if it installed or not.

The error message says: "1607: Unable to Install InstallShield Scripting
runtime"

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #9 from Al   2009-01-02 10:57:53 ---
I was able to get past the previously reported install shield error by using
sudo -i  to become super user during install.

I get a little farther into the script now.  After I enter my name and serial
number, I now get a dialog that says "This Product is only for sale in the
United States and Canada.  Please contact your software distributor"

Note that I am trying to install from an original MathCad 2001i installation
disk and I have the original packaging with the Serial Number printed on it. 
So the Serial Number should be valid.

This sounds like some kind of license manager problem, or perhaps I haven't set
my country to United States?

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #10 from Austin English   2009-01-02 14:52:20 ---
(In reply to comment #9)
> I was able to get past the previously reported install shield error by using
> sudo -i  to become super user during install.

Don't run wine as root! That shouldn't make a difference, anyway. It may have
been that using a new wineprefix fixed it.

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

Jesse Barrack Schofield  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
                   |                            |m

--- Comment #11 from Jesse Barrack Schofield   2009-01-08 16:56:11 ---
I am having the exact same problem as Ruslan. When I try run the "wine
setup.exe" the output in terminal is the same as his stderr attachment.

I am using Wine 1.0 from the Ubuntu 8.04.1 Repositories. I have a legitimate
version of Mathcad 2001 installation CD. According to
http://appdb.winehq.org/appview.php?appId=263&versionId=1402, Mathcad 2001
Professional installs perfectly fine on Wine 0.9.41, so why not Wine 1.0?

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #12 from Austin English   2009-01-08 17:26:51 ---
(In reply to comment #11)
> I am having the exact same problem as Ruslan. When I try run the "wine
> setup.exe" the output in terminal is the same as his stderr attachment.
>
> I am using Wine 1.0 from the Ubuntu 8.04.1 Repositories. I have a legitimate
> version of Mathcad 2001 installation CD. According to
> http://appdb.winehq.org/appview.php?appId=263&versionId=1402, Mathcad 2001
> Professional installs perfectly fine on Wine 0.9.41, so why not Wine 1.0?

A lot of things changed between those versions. Run a regression test:
http://wiki.winehq.org/RegressionTesting

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #13 from Jesse Barrack Schofield   2009-01-08 17:44:49 ---
(In reply to comment #12)
> (In reply to comment #11)
> > I am having the exact same problem as Ruslan. When I try run the "wine
> > setup.exe" the output in terminal is the same as his stderr attachment.
> >
> > I am using Wine 1.0 from the Ubuntu 8.04.1 Repositories. I have a legitimate
> > version of Mathcad 2001 installation CD. According to
> > http://appdb.winehq.org/appview.php?appId=263&versionId=1402, Mathcad 2001
> > Professional installs perfectly fine on Wine 0.9.41, so why not Wine 1.0?
>
> A lot of things changed between those versions. Run a regression test:
> http://wiki.winehq.org/RegressionTesting

Thanks! I will do this and report back. Before I get too far, I have one
question: For the step where I am to run a bisect, am I to identify 0.9.41 as
"good" and 1.0.0 as "bad" w/ regard to Mathcad 2001?

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #14 from Jesse Barrack Schofield   2009-01-08 23:40:08 ---
(In reply to comment #12)
> A lot of things changed between those versions. Run a regression test:
> http://wiki.winehq.org/RegressionTesting

Austin, do you have experience doing a regression test? I set 0.94 as the
"good" and 1.0 as the "bad." I understand that I'm to continue compiling and
attempting to install until there are no sections left to test. But after the
first test, I recompile and when I try the install again I get this:

~/wine-git$ ./wine '/home/USER/Desktop/MATHCAD2001/setup.exe'
preloader: Warning: failed to reserve range 00000000-60000000
wine client error:5b: version mismatch 339/307.
Your wine binary was not upgraded correctly,
or you have an older one somewhere in your PATH.
Or maybe the wrong wineserver is still running?
~/wine-git$

This wasn't mentioned in the guide you linked, nor the troubleshooting links in
that guide.

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #15 from Austin English   2009-01-09 02:37:14 ---
(In reply to comment #14)
> (In reply to comment #12)
> > A lot of things changed between those versions. Run a regression test:
> > http://wiki.winehq.org/RegressionTesting
>
> Austin, do you have experience doing a regression test? I set 0.94 as the
> "good" and 1.0 as the "bad." I understand that I'm to continue compiling and
> attempting to install until there are no sections left to test. But after the
> first test, I recompile and when I try the install again I get this:
>
> ~/wine-git$ ./wine '/home/USER/Desktop/MATHCAD2001/setup.exe'
> preloader: Warning: failed to reserve range 00000000-60000000
> wine client error:5b: version mismatch 339/307.
> Your wine binary was not upgraded correctly,
> or you have an older one somewhere in your PATH.
> Or maybe the wrong wineserver is still running?
> ~/wine-git$
>
> This wasn't mentioned in the guide you linked, nor the troubleshooting links in
> that guide.

http://wiki.winehq.org/PreloaderPageZeroProblem

You're still running some wine app:
$ wineserver -k
$ rm -rf ~/.wine (You should test in a clean prefix each time)

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #16 from Jesse Barrack Schofield   2009-01-09 12:44:34 ---
(In reply to comment #15)
> http://wiki.winehq.org/PreloaderPageZeroProblem
>
> You're still running some wine app:
> $ wineserver -k
> $ rm -rf ~/.wine (You should test in a clean prefix each time)

Thanks for your patience and help with this. I no longer get the PreLoader
error, but I still get this when trying to test the second time:

wine: creating configuration directory '/home/USER/.wine'...
wine client error:9: version mismatch 335/316.
Your wine binary was not upgraded correctly,
or you have an older one somewhere in your PATH.
Or maybe the wrong wineserver is still running?
wine: wineprefixcreate failed while creating '/home/USER/.wine'.

I did the commands as you directed and checked my home dir and System Monitor
to make sure that ~/.wine was gone and that wineserver wasn't running. So might
it be that wine binary did not upgrade correctly or I have an older one
somewhere in my PATH? I'm not sure what either of those mean.

I'm stressing out a bit as I need this software to do my assignments for
school. I may end up having to dual boot, which I don't want to do for just one
program. Do you know of a service where I can pay to get this resolved?

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #17 from Austin English   2009-01-09 14:30:37 ---
(In reply to comment #16)
> (In reply to comment #15)
> > http://wiki.winehq.org/PreloaderPageZeroProblem
> >
> > You're still running some wine app:
> > $ wineserver -k
> > $ rm -rf ~/.wine (You should test in a clean prefix each time)
>
> Thanks for your patience and help with this. I no longer get the PreLoader
> error, but I still get this when trying to test the second time:
>
> wine: creating configuration directory '/home/USER/.wine'...
> wine client error:9: version mismatch 335/316.
> Your wine binary was not upgraded correctly,
> or you have an older one somewhere in your PATH.
> Or maybe the wrong wineserver is still running?
> wine: wineprefixcreate failed while creating '/home/USER/.wine'.

Are you doing a 'make install' after each build (don't).

Are you running wine with:
$ wine foo.exe (bad)
or
$ ~/wine-git/wine foo.exe (good)

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #18 from Jesse Barrack Schofield   2009-01-09 15:12:58 ---
(In reply to comment #17)
> Are you doing a 'make install' after each build (don't).
> Are you running wine with:
> $ wine foo.exe (bad)
> or
> $ ~/wine-git/wine foo.exe (good)

For the following I am in ~/wine-git

For compiling I am doing: 
"CC="ccache gcc" ./configure --verbose && make depend && make"

For testing I am doing: 
"./wine program_install.exe"

And, as noted, it is the installation process which fails. I don't actually get
to test the program. If you're willing, I'd be happy to provide you with
program. My professor distributed to us with permission from the software
company in hopes of creating enough demand such that the University Installs it
on lab computers.

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #19 from Jesse Barrack Schofield   2009-01-09 16:33:35 ---
So I decided to start over in trying to get this running. Surprisingly, I got a
little farther along the line. Installation normally fails when InstallShield
is working and the window closes on its own with no message. Now, I get a
normal looking InstallShield window that reads "InstallShield Wizard Complete.
The wizard was interrupted before Mathcad 2001 Professional could be
installed... Click 'Finish' to exit the Wizard."

Here is the output from the terminal:

$ wine setup.exe
fixme:advapi:LookupAccountNameW (null) L"USER" (nil) 0x33f7fc (nil) 0x33f800
0x33f7f4 - stub
fixme:advapi:LookupAccountNameW (null) L"USER" 0x16a898 0x33f7fc 0x16a1d0
0x33f800 0x33f7f4 - stub
err:ole:CoGetClassObject class {b01feb50-45ed-11d3-b444-00104b261643} not
registered
err:ole:CoGetClassObject no class object {b01feb50-45ed-11d3-b444-00104b261643}
could be created for context 0x1
err:msi:ITERATE_Actions Execution halted, action L"StartUp" returned 1603

It's shorter and the failure is less mysterious. I hope that we're getting
closer. I had I think the only thing that changed was the PreLoaderPageZero
issue mentioned by Austin.

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever Confirmed|0                           |1

--- Comment #20 from Austin English   2009-01-09 22:26:14 ---
Jesse sent me a copy of it. Confirming.

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

--- Comment #21 from Ken Sharp   2009-07-11 10:43:39 ---
Is this still an issue in the latest Wine (1.1.25)?

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

Vytautas  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #22 from Vytautas   2009-07-25 05:33:10 ---
There is other issue, but quite different (bug 19165) in wine .25 and .26.
No more crash, now window remains stable just some buttons do not work.

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #23 from Dmitry Timoshkov   2009-07-26 01:40:54 ---
Then this bug has been fixed.

[Bug 13993] MathCAD 2001: crashes while installing

http://bugs.winehq.org/show_bug.cgi?id=13993

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #24 from Alexandre Julliard   2009-08-07 12:25:44 ---
Closing bugs fixed in 1.1.27.