Re: Severity levels

[Austin English]

2009/5/2 Nicklas Börjesson :
> Not applications, issues.
> My point is that user experience issues gets a lower severity than they should.
> Let's take photoshop CS 4 with two old but relevant actual issues as an example.
> - There is a problem with the text tool functionality, it did not work. Everything else works, though.
> - There are serious graphics problems, huge artifacts, the entire application is almost unworkable under Gnome.
>
> With the current severity levels(without common sense), example 1 gets higher priority, which I think is wrong.
>
> //Nicklas
>
> PS.
> Yes I know the actual issue turned out to be a configuration thing. But that's not the point.
> DS.

The problem is, however, that many of those problems only break an
application or two. What is a blocker for Photoshop isn't a blocker
for World of Warcraft or Microsoft Office, for example.

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